Clarification from the agency

• THIS IS A DELEGATED EXAMINING ANNOUNCEMENT OPEN TO ALL U.S. CITIZENS. • Duty Location: MCFP Springfield, MO

The incumbent works under the local supervision of the Quality Improvement Manager and is subject to national programmatic oversight by the Chief, Quality Management, for quality improvement programs for inmates receiving Ambulatory Care and Nursing Care Center services.

Responsible for assisting the Quality Improvement Manager with the performance improvement programming, monitoring the quality of processes of care and efficiency of the health care delivery system.

Facilitates and coordinates performance improvement data collection, trending, analyzing, as well as preparing and displaying improvement data trends to discern patterns of negative trends impacting patient care within established timeframes.

Along with all other correctional institution employees, incumbents are charged with responsibility for maintaining security of the institution. The staff correctional responsibilities preceded by all others required by this position and are performed on a regular and recurring basis.

Conditions of employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.
• Selective Service Requirement: http://www.sss.gov

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• 1. Meet CTAP or ICTAP eligibility criteria;
• 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
• 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility:
  • A copy of the agency notice (i.e., separation notice or agency RIF letter),
  • Most recent performance appraisal, and
  • Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
  • See USAJOBS' Career Transition Programs for more information.

NOTE: Applicants claiming CTAP or ICTAP eligibility must complete all assessment questions to be rated under the established ranking criteria.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Basic Requirements:

Education:

Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

Specialized Experience:

Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

• Missions, organizations, programs, and requirements of health care delivery systems
• Regulations and standards of various regulatory and credentialing groups
• Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

AND

In addition to meeting the Basic Requirements, applicants must have the following:

Education:

GL-07: One full year of graduate level education OR Superior Academic Achievement.

GL-09: Master's or equivalent graduate degree OR two full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.

Major study - - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

Experience:

GL-07 and GL-09: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade. To be creditable, this experience must have equipped the applicant with the qualifications to successfully perform the duties of the position and must typically be in or related to the position to be filled.

Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
• Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned);
• and
• Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

Some examples of this qualifying experience are:

GL-07:

• Experience preparing reports and correspondence regarding patient care, delivery of patient care and evaluation studies for appropriate sources.
• Experience organizing and maintaining health services records or creating filing systems and databases.
• Experience applying Joint Commission standards to the operation of Health Services in an institution.
• Experience exchanging technical administrative, or investigative information with individuals in the organization and the public.

GL-09:

• Experience assisting in the evaluation of current health care delivery systems and quality of care administered throughout a medical complex.
• Experience collecting, analyzing, and interpreting highly technical information related to quality improvement.
• Experience assisting with generating monthly quality improvement audit reports, collecting and analyzing applicable data, reports and findings.
• Experience and knowledge working with a wide range of medical concepts, principles, and practices to perform specialized assignments of advanced nature and considerable difficulty, requiring extended specialized healthcare training and experience.

OR

Combination of Education & Experience:

GL-07 and GL-09: A combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Based upon your responses to the assessment questions during the application process, your application will be placed into one of three categories: Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment.

NOTE: Candidates within the top quality category and who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.

If you are entitled to veterans preference, you should indicate the type of veterans preference you are claiming on your resume. Although veterans preference points are not assigned under the category rating procedures described under "How You Will Be Evaluated", veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.

Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). As noted above, an agency may not select a non-preference eligible in lieu of a preference eligible in the same category unless there are grounds for a passover and the agency has complied with the passover procedures at 5 U.S.C. § 3318(b).

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

GL-07 and GL-09:

• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to collect, analyze and interpret information.
• Ability to interpret and apply quality improvement policies, procedures and guidelines.
• Ability to organize and maintain record and filing systems.
• Skill in using a personal computer and common office equipment.

Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration.  If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc.  Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.

•  Veterans' Preference Documentation:
• Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility.
• DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge).
• SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit:
• A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15. 
• NOTE: A Department of Veterans Affairs letter must contain the Veteran’s Name and Combined Service-Connected Evaluation. For a copy of the most current SF-15, Click Here.
• If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: (1) the military service dates including the expected discharge or release date; (2) and the character of service (must be an honorable or general discharge); and (3) any qualifying service/campaign/expeditionary medals.
• Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee’s position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, MOU, etc.). If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
• To receive credit for experience, your resume and/or any satisfactory evidence must include:
• Start date and end date in month/year format (MM/YYYY) AND
• Number of hours worked per week.
• College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
• NOTE:  If you are selected, official transcript(s) will be required prior to your first day.
• SF-50: for proof of prior LEO coverage, if applicable.
• Proof of ICTAP/CTAP eligibility, Click Here, if applicable.

For more help, visit USAJOBS Help Center - What should I include in my resume?

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