Duties
Duties include but not limited to:
- Safely transports patients by stretcher, wheelchair, gurney and/or accompany the ambulatory patients who need assistance to areas within the Medical Center and OHSU. Recognizes and reports significant changes in patients that are being transported. Maintains communication with Patient Transport Courier and Patient Support Team Supervisor at each delivery point.
- Dispatches trips to all using services via CPRS consult package and prioritizes workload for Patient Transport and Courier Service. These may include OHSU Radiation Therapy, Casey Eye Institute, OHSU Dental School, Surgery, Pathology, Radiology, Pharmacy, MRI and other areas as needed. VAMC dispatch is to all areas within the medical center. Is responsible for prioritizing various transports based on patient care needs and logistics. Including patient condition, treatment, modality, mode of transport and scheduling.
- Gives guidance to Patient Transport & Courier staff/volunteers to promote efficient and safe transport. Collects and delivers all specimens, labs, consults, x-rays, charts and all medical related materials and equipment throughout the Medical Center and OHSU.
- Responds and assists in all emergencies, including, but not limited to codes (cardiac arrest, behavioral emergency and fire alert), and internal/external disasters throughout the Medical Center and the VA Bridge. In a dignified manner, provides a full range of services to VA staff in caring for expired patients which includes preparing and transferring the body, as well as transporting to the morgue.
- Secures patient's confidence and cooperation through the discharge process. Explains procedures for transition through pharmacy and transportation. Varies procedure based on patients needs. Advocate for the discharging unit and respond to inquiries pertaining to the process.
- Provides general clerical/administrative support coordination work for the unit. Performs a variety of receptionist, record keeping, and miscellaneous duties. Receives visitors, answers the telephone, and refers calls to appropriate staff or records messages. Plans, organizes and coordinates activities of the unit. Communicates in a tactful and courteous manner with a wide variety of individuals with varying levels of understanding. Uses software to produce specific printouts. Uses word processing software to produce a variety of documents.
- Receives and directs patients, answers routine inquiries. Reports obvious changes in patient behavior to the professional staff.
Work Schedule: Varies to include days, night, weekend and holidays.
Position Description Title/PD#: Health Technician/PD20270A
Physical Requirements: The work is primarily sedentary but also requires some standing, walking, bending, lifting and carrying of light items. The work requires above average agility and dexterity. The work may require heavy lifting of equipment or patients.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement.
Individual Occupational Requirements:
- Specialized Experience (for positions at GS-4 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. OR
- Education and Training for GS-4: Successful completion of 2 years of study that included at least 12 semester hours in subjects related to the position.
For GS-4:
- Specialized Experience: 6 months of generalized experience and 6 months of specialized experience equivalent to the GS-3 grade level in the federal service examples of specialized experience include, but are not limited to: Safely transports patients by stretcher, wheelchair or gurney. Collects and delivers all specimens. Provides general clerical/administrative support: receptionist, record keeping, answers the telephone; OR
- Applicants may substitute education for the experience required for the GS-4 level. Applicants may substitute education for the experience required for the GS-4 level. To qualify based on education for this grade level you must have successfully completed two (2) years above High School education with course(s) related to a study in medical, health, or related fields. This education must have been obtained in an accredited business or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts required; OR
- Applicants may also combine education and experience to qualify at the GS-4 level. Applicants may also combine education and experience to qualify at the GS-4 level. You must have a combination of of college level education beyond one (1) year with course(s) related to a study in medical, health, or related fields, and General and/or Specialized Experience to meet total experience requirements. The total percentage must equal at least 100 percent to qualify at the GS-4. NOTE: Transcripts required.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Resume Reminder - Your resume must include the following information for each job listed:
- Job title
- Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary/Rank etc.
- Series and Grade, if applicable, for all Federal positions you have held
- References, current or recent supervisor
Do not include the following types of information in your resume:
- Classified or Government sensitive information
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. The experience stated in your resume must support your assessment responses.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- Other (1)
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 10/21/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12572511.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.