Summary
The position is in the MHRRTP, a Mental Health Residential Rehabilitation Treatment Program that provides extended care to Veterans for mental health needs, substance abuse treatment, Compensated Work Therapy, and homelessness. The MHRRTP Technicians provides 7 day/week, 24-hour/day coverage. The MHRRTP Technician performs both clinical and administrative duties.
Duties
- Responsible for developing and maintaining a therapeutic professional helping relationship with Residents admitted to the MHRRTP.
- Provides orientation to new Residents by explaining MHRRTP policies/procedures, treatment expectations and goals.
- Interviews each Resident to assess skills associated activities of daily living, leisure and work interests, personal hygiene, interpersonal communication, etc.
- Maintains close contact with Residents to ensure that their behavior and social adjustments are satisfactory.
- Demonstrates the ability to work with Residents who have a variety of physical, mental, emotional, and behavior issues using approved care techniques.
- Appropriately identifies or resolves Resident s concerns or refers them to staff with specific administrative or clinical expertise.
- Remains accessible to Residents and serves as a role model for appropriate behavior.
- Treats Residents, staff, and visitors in a courteous, professional, and positive manner.
- Uses good judgment, tact and discretion in dealing with Residents who have difficulty conforming to acceptable standards or complying with requirements for acceptable adjustment to MHRRTP living.
- Provides crisis intervention in situations of a medical, psychiatric and/or behavioral emergency.
- Receives telephone calls from beneficiaries, relatives, friends, other VA facilities, service organizations, community agencies, etc. relating to Residents under his/her supervision and may provide information in accordance with HIPAA guidelines, the Privacy Act, and as stated in the Medical Care System Memoranda on Automatic Information System (AIS) Security Policy.
- Responsible for ensuring a clean, safe, and healthy environment for all Residents and staff to include housekeeping and sanitation, security safety, repair and maintenance of rooms, ramps, and areas surrounding the buildings.
Work Schedule: 7:30 AM - 8 PM; 7:30 PM - 8 AM (12 hours shifts). Rotating shifts including evenings, nights, weekends and holidays.
Position Description Title/PD#: Health Technician/PD01152A
Physical Requirements: Work is carried out in a 24/7 residential treatment setting serving a population of male and female Veterans ranging from the adult, age 18, to the elderly adult, age 65 and over. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing, twisting, climbing stairs, climbing ladders, simple grasping, reading above shoulder. Transferring patients and/or objects 6 may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don PPE. The incumbent may occasionally be exposed to patients who are combative due to psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities and use good judgement based on residents needs. Conditions may also include heat, cold, excess humidity, work with chemicals, dust, noise, driving a vehicle, fire manipulation.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 05/05/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12730940.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.