Health Technician Job in Bronx, NY

Vacancy No. CBTE-12757721-25-CJR Department Veterans Health Administration
Salary $58,876.00 to $76,543.00 Grade 7 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 7/11/2025 Close Date 7/18/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Bronx, NY


Summary

The James J. Peters VA Medical Center is currently recruiting for one Health Technician for the Dermatology Service. The Health Technician (Medical Assistant) works under the direction of the Dermatology staff physicians reports to the Chief of Dermatology. The Health Technician (MA) requires a general review of their work by the MD for appropriateness and conformity with license, policies, and procedures.

This job is open to

Clarification from the agency

Current and permanent employees of James J. Peters VAMC

Duties

Administrative Responsibilities

  • The MA performs all medical clerical operations related to the practice, including, Registration, Encounter forms, and Means Test, Completes prosthetics orders, supply requisitions, and work orders: sets clinic up for the next day: retrieves medical profiles and laboratory results as needed.
  • The incumbent must have the ability to effectively communicate orally and in writing when rendering services to customers from diversified backgrounds in order to obtain and receive sensitive information in a professional manner, such as family income, medical history, and insurance information from the interviewee.
  • Investigates problems related to patient care and services, reporting all unusual circumstances to the Supervisor/Designee so that management may be kept abreast of events.
  • Effectively responds to telephone and personal inquires regarding customers' benefits and location of services available at the Medical Center.
SCHEDULER'S STATEMENT:
  • incumbent possess the scheduling option in Veterans Health Information System and Technology Architecture (VISTA). Incumbents uses the scheduling options to schedule outpatient clinic appointments or uses the scheduling option for an administrative function (close encounters: no-shows), when scheduling clinic appointments, the incumbent uses established business rules to schedule appointments for veterans. This includes clinic visits and/or consultations and recall remainders.
  • Incumbent complies with the mandatory training requirements for the outpatient scheduling process.
  • If timely scheduling cannot be accomplished, the Supervisor is informed.
  • Accurately and completely reviews military or sharing documents to make eligibility determinations for treatment, beneficiary travel and/or transportation reimbursement.
Clinical Responsibilities
  • Escorts patients to exam rooms, prepares patient for examination, prepares patients for surgery, prepares patients for examination, prepares patients for surgery, prepares documents needed for signature for procedures, photographs.
  • Assists physicians in the performance of surgical procedures such as wound debridement, skin biopsy, laser treatments, tattoo removal, removal of skin cancers, excision biopsies, dermabrasions, electrodissection and curettage, and chemical peels.
  • Familiarizes the patient with the procedure, including positioning, draping, prepping and sterilization of area.
  • Performs venipuncture including proper collecting, labeling, handling; and delivering of blood specimens to the laboratory.
  • Lays out the surgical instruments and materials required by the physician and insures that the necessary instruments and materials are available when needed.
Customer Service Responsibility
Employee strives to meet the needs of customers while supporting VA Missions:
  • Communicates and treats customers in a courteous, tactful, and respectful manner
  • Provides the customer information according to established policies and procedures.
  • Handles conflict and problems relating to the customer in a constructive and appropriate manner.
Environmental Management Responsibilities
  • Maintains the general cleanliness, neatness and safety of patients' immediate area.
  • Observes the practice area for safety hazards.
  • Demonstrates or states understanding of standard precautions appropriate for the assigned position and environment in which it is located.
  • All employees shall possess the knowledge and skills required to effectively implement the GEMS.
Other Responsibilities
  • The MA participates in all unit and interdisciplinary meets.
  • Complies with all OSHA safety and fire prevention rules and regulations, using protective equipment when required and provided. Promptly reports all accidents and notifies supervision of any unsafe or unhealthful conditions in the workplace.
  • Attends scheduled training sessions and participates in facility or service level safety programs as directed by supervisor.
  • Knows fire drill and emergency plans for work area, including the location of all emergency fire equipment. Initiates appropriate procedures in emergency situations, e.g., CPR and/or clearing an obstructed airway.
  • Carries out all other duties as assigned, normally of a related nature.
Work Schedule: M-F 8am to 4:30pm
Compressed/Flexible: Not available
Telework: This position is not authorized for telework.
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician/PD51740A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary/trial period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/18/2025.

Individual Occupational Requirements

Specialized Experience (for positions at GS-4 and above):
Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience completing prosthetic orders, supply requisitions, and work orders; sets clinic up for next day; retrieves medical profiles and laboratory results as needed. Schedules appointments and reviews travel authorizations from physicians based on the Medical Center's policies, procedures, and manual regulations. Assists physicians in the performance of surgical procedures such as wound debridement, skin biopsy, laser treatments, tattoo removal, removal of skin cancers, excision biopsies, dermabrasions, electrodissection and curettage, and chemical peels. Communicates and treats customers in a courteous, tactful, and respectful manner.

OR,

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one full year of graduate education to meet the requirements for GS-7.

OR,
Combination: Applicants may also combine education and experience to qualify at this level.

You will be rated on the following Competencies for this position:
  • Administration and Management
  • Communication
  • Customer Service
  • Patient Care
  • Risk Management
  • Specimen Collection
  • Technical Competence


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary with a various amount of walking, standing, bending, and carrying light items such as medical records and/or files. However, the position can alco involve long periods of moving about the unit; recurring bending, lifting, stooping and stretching with lifting and or similar activities.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Preferred Experience: 1-2 years Dermatology experience; Medical assistant certification

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • Cover Letter
  • Performance Appraisal
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript


SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/18/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12757721.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Agency contact information

Christophine Rivera
Phone
718-584-9000
Fax
718-741-4598
Email
CHRISTOPHINE.RIVERA@VA.GOV
Address
Bronx VA Medical Center
130 West Kingsbridge Rd.
Bronx, NY 10468
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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