Health Technician Job in Bronx, NY

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

• Career transition (CTAP, ICTAP, RPL)

  Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Duties

Administrative Responsibilities

• The MA performs all medical clerical operations related to the practice, including, Registration, Encounter forms, and Means Test, Completes prosthetics orders, supply requisitions, and work orders: sets clinic up for the next day: retrieves medical profiles and laboratory results as needed.
• The incumbent must have the ability to effectively communicate orally and in writing when rendering services to customers from diversified backgrounds in order to obtain and receive sensitive information in a professional manner, such as family income, medical history, and insurance information from the interviewee.
• Investigates problems related to patient care and services, reporting all unusual circumstances to the Supervisor/Designee so that management may be kept abreast of events.
• Effectively responds to telephone and personal inquires regarding customers' benefits and location of services available at the Medical Center.

• incumbent possess the scheduling option in Veterans Health Information System and Technology Architecture (VISTA). Incumbents uses the scheduling options to schedule outpatient clinic appointments or uses the scheduling option for an administrative function (close encounters: no-shows), when scheduling clinic appointments, the incumbent uses established business rules to schedule appointments for veterans. This includes clinic visits and/or consultations and recall remainders.
• Incumbent complies with the mandatory training requirements for the outpatient scheduling process.
• If timely scheduling cannot be accomplished, the Supervisor is informed.
• Accurately and completely reviews military or sharing documents to make eligibility determinations for treatment, beneficiary travel and/or transportation reimbursement.

• Escorts patients to exam rooms, prepares patient for examination, prepares patients for surgery, prepares patients for examination, prepares patients for surgery, prepares documents needed for signature for procedures, photographs.
• Assists physicians in the performance of surgical procedures such as wound debridement, skin biopsy, laser treatments, tattoo removal, removal of skin cancers, excision biopsies, dermabrasions, electrodissection and curettage, and chemical peels.
• Familiarizes the patient with the procedure, including positioning, draping, prepping and sterilization of area.
• Performs venipuncture including proper collecting, labeling, handling; and delivering of blood specimens to the laboratory.
• Lays out the surgical instruments and materials required by the physician and insures that the necessary instruments and materials are available when needed.

• Communicates and treats customers in a courteous, tactful, and respectful manner
• Provides the customer information according to established policies and procedures.
• Handles conflict and problems relating to the customer in a constructive and appropriate manner.

• Maintains the general cleanliness, neatness and safety of patients' immediate area.
• Observes the practice area for safety hazards.
• Demonstrates or states understanding of standard precautions appropriate for the assigned position and environment in which it is located.
• All employees shall possess the knowledge and skills required to effectively implement the GEMS.

• The MA participates in all unit and interdisciplinary meets.
• Complies with all OSHA safety and fire prevention rules and regulations, using protective equipment when required and provided. Promptly reports all accidents and notifies supervision of any unsafe or unhealthful conditions in the workplace.
• Attends scheduled training sessions and participates in facility or service level safety programs as directed by supervisor.
• Knows fire drill and emergency plans for work area, including the location of all emergency fire equipment. Initiates appropriate procedures in emergency situations, e.g., CPR and/or clearing an obstructed airway.
• Carries out all other duties as assigned, normally of a related nature.

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver’s licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

How You Will Be Evaluated

Required Documents

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 09/24/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12804967.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.