Health Technician

Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Major duties and responsibilities include but are not limited to the following:

• The Health Technician performs a variety of clinical, laboratory, and administrative work in support of outpatient services. .
• Monitors patient for adverse reactions, recognizes abnormalities and brings them to the attention of the appropriate medical health care professionals. Records results and ensures that they are made a part of the EMR. Maintains rapport with other clinical staff and participates in clinical staff communication and training efforts. Participates in ongoing clinical education and training as directed by the Clinical Nurse Manager. May be required to travel to Community Based Outpatient Clinics (CBOC) to support PACT.
• Independently performs direct patient care activities including intake, obtaining vital signs, ECGs, clinical reminders, and medication reconciliation. Correctly documents all findings in the electronic health record.
• Reports deviations to the nurse or provider. Adheres to safety and infection control procedures. Identifies and reports data relative to more complex, non-routine patient situations including subtle changes in patient's behavior or condition or variations related to neurological signs, vital signs, or other parameters. Recognizes signs and symptoms that may require nursing intervention and reports these signs and symptoms promptly to nurse or provider for possible intervention.
• Receives requests or instructions for procedures and interprets requests or instructions for medical or health care personnel. Responds to emergencies by assisting in the performance of resuscitation measures. Assist medical personnel in emergent situations as well as performing occasional minor to moderate de-escalation of agitated Veterans.
• Responds to medical urgencies/emergencies, initiates BLS and activates emergency medical system. Positions patient for procedures by explaining procedures, secures patients confidence and cooperation during procedures. Performs sterile field set up and assist provider with procedures.
• Transports patients via wheelchair and/or accompanies ambulatory patients in need of assistance to various areas within the facility.
• Performs patient care procedures such as collection of specimens, applying dressings, adjusting simple supportive equipment. Performs direct patient support work to include collecting information from patients, providing personal patient care, and educating patients on pre-testing and post procedure activities. Performs test on patients such as Snellen and Ishihara's Color Deficiency. Takes tissue cultures or specimen samples. Fits patients for medical devices such as compression hose, blood pressure machines and braces/splints.
• Receives and directs patients, answers routine inquiries (via telephone, fax, or secure messages) and makes referrals. Assists patients in contacting other departments or services as needed. Receives and responds to numerous unclear inquiries from patients concerning a variety of medical, personnel and administrative questions.
• Orders and maintains specialized supplies pertaining to instruments used for procedures in the clinic. Provides orientation/training to staff regarding equipment or instruments used by position. Performs administrative tasks such as maintaining control records for specimens and tests and documenting measurements taken. Test patients, takes measurements, collects, and organizes data from follow up visits, reports result to provider.

Work Schedule: Monday- Friday, 07:00am -03:30pm
Position Description Title/PD#: Health Technician/PD92121A
Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires an ongoing mix of potentially long-periods of continued walking, standing, stooping, sitting, bending, pulling, pushing, and reaching overhead. All patient care activities require PC keyboard and mouse use for data entry in the electronic patient record. occasional heavy lifting will be required. Particularly for patient transfers. Incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative, invasive procedures. Incumbent may occasionally be exposed to patients who are combative, In some instances interaction with patients, caregivers and staff can become intense, and the employee may be placed in a position of stress. Incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs.

Conditions of employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; including Resume, Transcripts, etc. is required
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

You may qualify based on your experience and/or education as described below:

GS06:

• Individual Occupation Requirement: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.
• English Language Proficiency Requirement: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to perform the duties of this position. AND,

In addition to the above requirements, in order to qualify for this position at the GS-6 level, you must meet one of the following minimum qualifications:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Skill and precision in using phlebotomy needles, tools, materials, and equipment; Performing diagnostic support duties such as taking, recording, and reporting vital sign deviations to provider; Obtaining specimens and labeling specimens for the laboratory; making gross visual observations and identifying subtle changes regarding patient's condition, documenting observations and communicating to practitioners; Using hot and cold packs, changing sterile dressings, caring for patients and giving treatments that require auxiliary equipment; Performing a variety of specialized tests and procedures such as monofilament testing, and doppler exam of the extremity artery, Gathering diagnostic information using specialized equipment such as pulse oximetry, bladder scanner and ECG Machine. This experience must be detailed in your resume to receive credit. OR,

• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: 6 months of graduate education (usually 9 semester hours) that is directly related to the work of this position. One full year of graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Transcripts required. OR,

• Combination: An equivalent combination of specialized experience and graduate education as described that demonstrates your ability to perform the duties of this position. Transcripts required, and experience must be detailed in your resume to receive credit.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.

Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.

Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Documents Accepted:

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• Other (3)
• Performance Appraisal
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Documents Required:

• Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

Next steps