Health Technician (Audiology)

Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position.

The duties and responsibilities are to be carried out in all clinical and otherpatient care areas involved with the Audiology service. The health technician supports thefunction of the clinical programs in Audiology.

The incumbent is under the supervision of the Chief of Audiology & Speech Pathology. Program goals and objectives are provided. The employee is responsible for planning and carrying out the assignment, resolving most of the conflicts that arise, coordinating the work with others as necessary and interpreting policy on own initiative in terms of established objectives. The employee is responsible for carrying out the assignment under the direct supervision of the supervising audiologist. Completed work is reviewed by the supervising audiologist.

• Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure.
• Support functions include both direct patient care and administrative duties.
• Direct patient care duties may include, but not limited to the following: Greeting and escorting patients;
• Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting;
• Conducting hearing pass/fail screenings without interpretation; Non-diagnostic otoscopy; Cerumen management;
• Taking earmold impressions; Hearing aid troubleshooting and repair; Providing basic hearing aid information for patients and caregivers;
• Performing listening checks on hearing aids; Electroacoustic analysis of devices;
• Pairing hearing aids and accessories via Bluetooth technology;
• Programming previously stored settings into hearing aids;
• Activating remote controls.
• The incumbent is responsible for ensuring timely and accurate documentation of all interactions, in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES.

Work Schedule: Monday-Friday, 7:30am-4:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: F05927, F05928, F0579
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Notifications:

• Current federal employees must submit copies of their most recent non-award SF50 (notice of personnel action). The SF-50 must identify the position, title, series, grade, step, tenure and type of service (competitive or excepted). In some cases, more than one SF50 may be required to show a higher grade previously held.
• Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
• This position is covered by locality-based comparability pay.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with 38 U.S.C. § 7407(a)
• Experience and Education:
  • Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR
  • Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR
  • Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry.
• Loss of Credential. An employee in this occupation who fails to maintain the required certification identified for the HTA, GS-08 position must be removed from the assignment, which may also result in termination of employment.
• Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.
• English Language Proficiency: HTA, HTSLP or HTASLP candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7402 (d).

Grandfathering Provision: All individuals employed in VHA in this occupational series or in another occupational series performing the duties as described in the qualification standard on the effective date of the qualification standard (05/31/2021) are considered to have met all qualification requirements for the grade held including positive education and licensure/trademark/registration/certification. (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

HTA, GS-04: Experience. None beyond the basic requirements.

HTA, GS-05: Experience. One year of experience comparable to the next lower level (GS-04) which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled.
OR
Education. Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation.
AND
Demonstrated Knowledge, Skills, Abilities. In addition to meeting the experience or educational requirements for this grade level, the candidate must fully demonstrate the following KSAs:

• Knowledge of anatomy of the head and neck.
• Ability to communicate clearly orally and in writing.
• Knowledge of basic hearing assistive technologies.
• Knowledge of basic infection control procedures and guidelines.
• Ability to maintain stock and supply level inventories.
• Skill in using basic computer software such as email, spreadsheet and word processing.

HTA, GS-06:

Experience. Completion of one year of progressive experience and/or experience equivalent to the next lower grade level GS-05 directly related to the position being filled.
AND
Demonstrated Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of normal and abnormal ear anatomy.
• Knowledge of hearing physiology and function to educate patients and families.
• Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software.
• Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist.
• Ability to prepare patients for testing procedures.
• Ability to document and code patient procedures.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-06.

The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 to GS-06.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Long-form resume/Curriculum vitae (CV)
• SF-50/ Notification of Personnel Action

Résumé Reminder:
Your résumé must include the following information each job listed:
1. Job title
2. Duties (be as detailed as possible)
3. Month & year start/end dates (e.g. June 2007 to April 2008)
4. Full-time or part-time status (include hours worked per week).

Please be aware that your answers will be verified against information provided on your résumé. Be sure that your résumé clearly supports your responses to all of the questions by addressing your work experience in detail.

An incomplete application will receive a rating of IFFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software or fax transmissions

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• Long-form resume/Curriculum vitae (CV)
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (for Eligibility and/or Time-in-Grade): If you are a current federal employee, you must attach your most recent, non-award SF-50.

This SF-50 should not be more than a year old and must show your current position, grade and step. Award SF-50's typically do not provide sufficient information and will not be accepted if they do not include Grade and Step.

In order to clearly demonstrate you possess the time-in-grade as required by the announcement, additional SF-50s should be attached which clearly demonstrate the minimum time-in-grade requirement.

Examples of appropriate SF-50's include:

• Within grade increases at the highest grade held.
• Promotions with an effective date more than one year old.
• SF-50's at the highest grade held with an effective date more than one year old.

Next steps