Health Technician (Massage Therapy) Job in Batavia, NY

Vacancy No. CBTE-13046361-26-CM Department Veterans Health Administration
Salary $41,021.00 to $66,059.00 Grade 5 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 9/1/2026 Close Date 9/11/2026
Job Link Apply Online Who may apply Public
Locations:
Batavia, NY


Health Technician (Massage Therapy)

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration-Batavia, NY VAMC

Summary

Massage Therapists at the Batavia VA Medical Center treat a wide range of conditions. Medical massage therapy may be used alone or as an adjunct to standard medical care and techniques including effleurage, petrissage, tapotement/percussion, friction, vibration, passive and active stretching, and draping. Licensed Massage therapists can use a variety of techniques commonly taught in massage therapy schools.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens.

Duties

Massage Therapy is the practice of manual assessment and manipulation of the superficial soft tissues of skin, muscle, tendon, ligament, fascia, and the structures that lie within the superficial tissues. The Health Technician (Massage Therapy) occupation provides clinical services that address a vast array of problems impacting the health and function of a diverse patient population. The work requires the application of knowledge of therapeutic massage concepts, principles and practices, and encompasses a large variety of modalities from Western and Eastern traditions.

GS 5: This is an entry level position to the Full Performance Level.

  • Massage therapists at this level perform basic medical massage therapy services
    under close supervision.
  • The therapist functions independently in carrying out services of limited complexity.
  • The massage therapist utilizes standard patient evaluation procedures to formulate a treatment plan.
  • The massage therapist provides medical massage therapy instruction for selfcare to patient and family as determined appropriate.
  • The massage therapist educates patients on healthy lifestyle including hydration, basic nutrition, stretching, exercise, mind-body techniques, sleep habits, stress management and other matters related to medical massage therapy care.
  • The massage therapist may review patient referrals to screen for appropriateness of care and direct Veterans to other services when necessary.
GS 6: Employees at this grade level serve as developmental Health Technicians (Massage Therapy) and perform treatments which are routine and standardized in nature.
  • The massage therapist is responsible for changing linen between patients, refilling oils, cleaning massage table/chair/arm rest, and providing a clean, calm environment.
  • The massage therapist provides medical massage therapy instruction for selfcare to patient and family as determined appropriate.
  • The massage therapist educates patients on healthy lifestyle including hydration, basic nutrition, stretching, exercise, mind-body techniques, sleep habits, stress management and other matters related to massage therapy care.
  • The massage therapist functions as a member of the health care team and communicates with other health care providers as appropriate.
  • The massage therapist may review patient referrals to screen for appropriateness of care and direct Veterans to other services when necessary.
  • The massage therapist is the subject matter expert on medical massage therapy and related body work services and will provide guidance when requested regarding purchased care.
GS 7: Incumbents at this grade level serve as independent Health Technicians (Massage Therapy) and perform a full range of treatments which are routine, standardized, and with higher complexity in nature.
  • The incumbent utilizes standard patient evaluation procedures to formulate a treatment plan.
  • The incumbent performs massage therapy services of greater complexity with limited supervision and coordinate follow up care as indicated.
  • The incumbent provides massage therapy instruction for self-care to patient and family as determined appropriate.
  • The incumbent educates patients on healthy lifestyle including hydration, basic nutrition, stretching, exercise, mind-body techniques, sleep habits, stress management and other matters related to massage therapy care.
  • The incumbent mentor's other staff in best massage therapy practices. Under routine academic oversight, the incumbent assists with clinical supervision of massage therapy students.
  • The incumbent is required to use various communication techniques to encourage and educate individuals and groups to enhance massage therapy outcomes.
  • The incumbent shall document and code information related to patient care in the VA's electronic health care record on a timely basis following established policies.
  • The incumbent will assess the physical and mental status of patients (including history and physical assessment), interpret the appropriate information to identify each patient's population specific needs, identify indications/contraindications for massage, develop the plan of care, and monitor their response to treatment.
Work Schedule: Full-Time; Monday-Friday variable day tour (7:00am-3:30pm, 7:30am-4:00pm or 8:00am-4:30pm).
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 99296-FS, 99295-FS, 24367-F
Permanent Change of Station (PCS): Not Authorized

Requirements

Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination/evaluation
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

Citizenship.
Candidates must be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3, section A, paragraph 3g, this part.)

Education.
Candidates must complete a minimum 500-hour massage therapy education program.

Licensure, Registration, or Certification
Candidates must be currently licensed, registered, or certified to practice as a massage therapist in a state, territory, or Commonwealth of the United States, or the District of Columbia. Acceptable credentials must have required successful completion of a minimum 500-hour massage therapy education program and pass the Massage and Bodywork Licensing Examination, National Certification Board for Therapeutic Massage and Bodywork Examination, or equivalent state-issued examination.OR,Candidates must possess and maintain a board certification from the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB).

English Language Proficiency.
Individuals appointed under the authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA, must be proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part.May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS 5:
Education, Experience, and Licensure. None beyond the basic requirements.

GS 6: Developmental Level
Education, Experience, and Licensure. In addition to the basic requirements, candidates must possess one year of experience equivalent to the GS-5 grade level, and demonstrate all the KSAs below: Demonstrated Knowledge, Skills, and Abilities

  • Skill to provide massage techniques including draping, using the appropriate tools, supplies, and equipment based on the needs of the patient.
  • Knowledge of anatomy, physiology, pathology, therapeutic effects, and evidence based practice of massage therapy.
  • Ability to work with an interdisciplinary team in a health care setting.
  • Knowledge of all patient safety procedures, rules, and regulations as they pertain to a clinical environment.
  • .Ability to effectively communicate verbally/non-verbally and in writing (through a variety of modalities).
GS 7: Full Performance Level
Education, Experience, and Licensure. In addition to the basic requirements, candidates must possess one year of specialized experience equivalent to the GS-6 grade level performing massage therapy and demonstrate all the KSAs below: Demonstrated Knowledge, Skills, and Abilities
  • Ability to assess the physical and mental status of patients (including history and physical assessment), interpret the appropriate information to identify each patient's population-specific needs, identify indications/contraindications for massage, develop the plan of care, and monitor their response to treatment.
  • Ability to use various communication techniques to encourage and educate individuals and groups to enhance massage therapy outcomes;
  • Skill in developing and maintaining strong interpersonal relationships.
  • Ability to advise staff and students in massage therapy practices

Preferred Experience: Licensed Massage Therapy Experience

References: Qualification for this position can be found in VA Handbook 5005, Part II Appendix. G56.

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service, paragraph 2.








Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of consideration- Eligible applications will be reviewed and referred in the following order:

1. Current permanent VA employees of the facility.
2. All other VA employees
3. Current permanent Federal employees of other agencies.
4. All other applicants.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume


Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/11/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13046361.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

Christina Morel
Phone
845-831-2000 X215041
Email
christina.morel1@va.gov
Address
VA Western New York Healthcare System
3495 Bailey Avenue
Buffalo, NY 14215
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

Christina Morel
Phone
845-831-2000 X215041
Email
christina.morel1@va.gov
Address
VA Western New York Healthcare System
3495 Bailey Avenue
Buffalo, NY 14215
US

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