Health Technician (OA) Job in Mather AFB, CA

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

Major duties include but are not limited to the following:

• Responds to all callers' needs with appropriate reply (s) including but not limited to, fielding questions, facilitating scheduling of patients, returning patient calls as needed, taking messages, etc. Must have thorough knowledge of all Physical Medicine & Rehabilitation Service clinics.
• Completes appropriate forms and works with BDMS clerical staff to schedule/cancel patient appointments. Schedules patients based on pre-determined prioritization criteria. Must be able to understand the criteria and apply the knowledge correctly.
• Notifies patients of rescheduled appointments if necessary. Prepares new patient forms for each clinic day. Maintains files with efficiency; filing, routing, and culling as necessary. Prepares documents as needed, i.e., reports, exercise handouts.
• Independently orders needed supplies and restocks clinic rooms as necessary. Calls patients from waiting area back to exam/procedure room. Demonstrates basic knowledge of VA benefit eligibility. Independently refers eligibility and benefits questions to correct office in a timely.
• Incumbent will assist the Administrative Support Assistant with the performance of Timekeeping in VATAS to include, but not limited to, entering employee work tours, accurately and timely posting annual leave, sick leave, authorized absence, etc.
• Assists Physicians, Physical Therapists, Occupational Therapists, and Recreational Therapists with treatments under direct supervision of a Therapist or Physician. Assists with administering clinical tests mild measures as directed by and under direct supervision of a Therapist or Physician. Assists with set up of clinical equipment as needed. This includes the unpacking of assistive devices and other equipment used by the service and/or provided to patients through the service.
• Performs basic fitting of assistive devices to patients and provides patient education the use of the equipment. Orders and monitors supply of assistive devices for all clinics under the purview of Physical Medicine & Rehabilitation. Assists with patient groups, facilitating participation of group members and assisting with the implementation of exercise programs.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: Work involves periods of standing, walking, prolonged sitting, reaching, use of screw drivers and pliers, bending, carrying moderate weight, such as used in restocking or assembling durable medical equipment (i.e. wheelchairs). Work also involves the use of a computer for scheduling, and the use of other office equipment such as printers, copiers, fax machine and typewriters. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

Required Documents

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12622527. The application process is as follows:

1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 12/05/2024. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required assessments and documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.