Health Technician Ophthalmology Job

Vacancy No. CAZM-11112715-21-JG Department Veterans Health Administration
Salary $38,011.00 to $67,792.00 Grade 8 to 8
Perm/Temp Permanent FT/PT Full-time
Open Date 5/12/2021 Close Date 5/11/2022
Job Link Apply Online Who may apply Public

Job Description (Please follow all instructions carefully)
  • Accepting applications
  • Open & closing dates

    Opening and closing dates 05/12/2021 to 05/11/2022

  • Service


  • Pay scale & grade

    GS 8

  • Salary

    $38,011 to $67,792 per year

  • Appointment type


  • Work schedule

    Full-time - Monday - Friday 8:00a.m. - 4:30p.m.


12 vacancies in the following locations:

  • Bonham, TX 1 vacancy
  • Dallas, TX 10 vacancies
  • Fort Worth, TX 1 vacancy
Relocation expenses reimbursed


Telework eligible


This job is open to
  • The public

    U.S. citizens, nationals or those who owe allegiance to the U.S.

Clarification from the agency

This is an external job announcement. All applicants applying under this external announcement will be subject to Veterans' preference. Current permanent North Dallas, Texas VA facility employees, current permanent VA/VHA agency employees and current permanent Federal employees MUST apply under the INTERNAL announcement CAZM-11112714-21-JG.

Announcement number


Control number


  • Videos

  • Duties
    Duties Summary

    Ophthalmology Technicians in the Veterans Health Administration (VHA) perform functions such as technical clinical care to patients who have received care provided by Ophthalmologists for diagnosis, treatment, prevention, follow-up care and patient counseling.

    This vacancy will remain open until filled. The first cut-off date is June 1, 20201. Additional applications will be referred as needed.

    Learn more about this agency

    Duties include but are not limited to the following:

    Clinical Responsibilities

    • Checks and performs calibration of technical ophthalmology screening instruments
    • Obtains patient physical history, to include chief complaint; reason for visit; pertinent signs and symptoms; current medication allergies; past ocular and general medical history both ocular and general; family history both ocular and general; social history; and review of medications and allergies, including current ocular prescription and non­ prescription medications
    • Accurately tests visual acuity at distance and near, with and without correction or with and without a pinhole
    • Measures eyeglass prescription using manual or automated lensometer, recording sphere, cylinder, axis, and prism in both plus and minus cylinder
    • Performs pupil evaluation recording pupil size, shape, symmetry, reaction to light and accommodation. Performs swinging flashlight test to detect a relative afferent pupillary defect
    • Performs basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter
    • Instills eye medications (drops or ointments, including anesthetic, dye, dilating drops, cycloplegic drops, or antibiotics
    • Measures intraocular pressure with standard techniques, including Goldmann applanation tonometry
    • Performs pachymetry to determine corneal thickness and manual keratometry or automated topography to determine corneal curvature
    • Performs intra-ocular lens calculations using an IOL Master or equivalent device
    • Performs automated visual field testing using various perimetry machines
    • Performs external photographs and fundus photography
    • Performs optical coherence tomography (OCT) of the anterior segment, retina and optic nerve
    • Performs patient screening and triage of potentially urgent ocular conditions
    • Assists during clinic-based ophthalmic surgery, including revision of wounds, biopsies of the eyelid lesions, cultures of conjunctiva, or cornea; reformation of anterior chamber, evacuation of hyphema, repositioning of corneal endothelial grafts, intra-vitreous injections, and laser surgical procedures
    • Educates patients and legal authorized representatives in eye care, including preoperative and postoperative instructions
    • Assists in the education and training of medical students, residents and fellows in those facilities with medical school affiliations
    • Ensures proper cleaning and disinfection; calibration, maintenance, backup, annual inventory and ordering of instruments, supplies and equipment; obtains quotes as needed; and rep01ts needed repairs to biomedical engineering
    Customer Service
    • Meets the needs of customers while supporting the Medical Center, Service and national VA priorities. Consistently communicates and treats customers (patients, visitors, volunteers, and all Medical Center staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures: Handles conflict and veteran complaints constructively and appropriately. Collaborates with other health care staff in a manner that enhances coordination of comprehensive patient care. Maintains confidentiality of patient medical records according to policy. Stays current with required training through the VA TMS related to customer service and interpersonal skills
    Work Schedule: Monday - Friday 8:00a.m. - 4:30p.m.
    Financial Disclosure Report: Not required

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


  • Requirements
    Requirements Conditions Of Employment
    • You must be a U.S. Citizen to apply for this job
    • Designated and/or random drug testing may be required
    • Selective Service Registration is required for males born after 12/31/1959
    • You may be required to serve a probationary period
    • Subject to a background/security investigation
    • Must be proficient in written and spoken English
    • Selected applicants will be required to complete an online onboarding process
    Basic Requirements:
    • United States Citizenship: You must be a U.S. Citizen to apply for this job.
    • Certification: Must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology).
    • Basic experience and education requirements:
    • (1) Experience. One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician.
    • OR
    • (2) Education. Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree.
    • OR
    • Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Examples are listed below
    • (a) Six months of experience in the health care field; and one year above high school; or
    • (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S. Armed Forces; or
    • (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting.
    Preferred Experience:
    • 2 years of experience as a COA
    • Advanced knowledge of ophthalmic procedures and testing
    • Ability to work independently and able to present results to physicians
    • Ability to provide patient education and answer questions
    • knowledge of proper cleaning and maintenance of equipment
    Grade Determinations:

    Experience and Knowledge, Skills and Abilities (KSA's):
    • You must have one year of experience equivalent to the GS-7 grade level. Experience includes: triages patient phone calls or requests; ensures exam rooms are stocked with adequate supplies; instructs patients on administration of eye drops and post-operative instructions; accurately measures, compares, and evaluates pupillary responses; administers eye drops to dilate pupils; performs basic color vision screening; performs visual field testing (using Amsler grid or automated equipment). Performs basic imaging testing such as corneal topography; external photography; performs basic ocular testing such as pachymetry, tear production with test strips, glare testing, stereo acuity, contrast sensitivity, potential acuity meter, measuring spectacles using both automated and manual lensometry and transposing cylinders. assists the ophthalmologist during minor ophthalmic surgical procedures and is adept at applying sterile technique and infection control procedures. Performs autorefractor to determine spectacle prescription.
    and In addition to the experience equivalent to the GS-7 level, you must meet all of the following KSAs:
    • 1. Knowledge of anatomy and function of the eye and basic ocular pharmacology
    • 2. Knowledge of outpatient eye care policies and procedures in a health care environment
    • 3. Ability to use basic ophthalmic diagnostic equipment to perform preliminary ocular testing
    • 4. Ability to perform minor extraocular surgical assisting and
    • 5. Ability to provide eye care patient education
    For the GS-8 level - Knowledge, Skills and Abilities (KSA's) candidates must demonstrate the following (KSAs).:
    • 1. Ability to perform advanced tonometry and pupil evaluation
    • 2. Ability to perform calculations for selection of intraocular lens
    • 3. Knowledge of clinic based ophthalmic surgical assisting
    • 4. Knowledge of eye anatomy and physiology
    • 5. Knowledge of medication effects and proper instillation in the eye
    • 6. Knowledge of optics and
    • 7. Knowledge of proper cleaning and maintenance of clinic equipment.


    The full performance level of this vacancy is GS-8.

    Physical Requirements:
    • Moderate lifting, 15-44 pounds
    • Moderate carrying, 15-44 pounds
    • Straight pulling (1 hour)
    • Pushing (1 hour)
    • Reaching above shoulder
    • Use of fingers
    • both hands required
    • Walking (4 hours)
    • Standing (4 hours)
    • Kneeling (0.5 hours)
    • Repeated bending (1 hour)
    • Both legs required
    • Ability for rapid mental and muscular coordination simultaneously
    • Near vision correctable at 13" to 16" to Jaeger 1 to 4
    • Far vision correctable in one eye to 20/20 and to 20/40 in the other
    • Both eyes required
    • Depth perception
    • Ability to distinguish basic colors
    • Ability to distinguish shades of colors
    • Hearing (aid permitted)

    IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

    Additional information

    This is an open continuous announcement until May 11, 2022. Qualified applicants will be considered and referred as vacancies become available.

    Period of Eligibility: For open continuous announcements, the period of eligibility of your application will be 90 days.

    Applicant Expiration: Applicants will remain active for 90 days after their initial application is received and/or updated. After that time, you must update your application through your USAJobs account if you would like to be made active again for possible consideration during the open period.

    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    This job opportunity announcement may be used to fill additional vacancies.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    If you are unable to apply online view the following link for information regarding an Alternate Application.

    How You Will Be Evaluated

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Background checks and security clearance
    Security clearance


    Drug test required


    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process


  • Required Documents
    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

    • VA Application 10-2850c (Current within 90 days)
    • Resume

    Clarification on Professional Certification: Must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology). Please attached a copy of your certification with your application.

    VA Form 10-2850c Application for Associated Health Occupations can be found at: (Required)

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

    • Cover Letter
    • DD-214/ Statement of Service
    • Disability Letter (Schedule A)
    • Disability Letter (VA)
    • OF-306
    • VA Application 10-2850c (Current within 90 days)
    • Other (2)
    • Other (3)
    • Other (4)
    • Other (5)
    • PCS Orders
    • Performance Appraisal
    • Professional Certification
    • Proof of Marriage Status
    • Resume
    • Separation Notice (RIF)
    • SF-15
    • SF-50/ Notification of Personnel Action
    • Transcript

    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    How to Apply

    All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/11/2022 to receive consideration. To preview the questionnaire click

    1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
    2. Click Submit My Answers to submit your application package.

    NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

    NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

    HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

    Agency contact information VISN 17 SSU USAS Group VISN 17 SSU USAS Group

    Dallas VA Medical Center
    4500 South Lancaster Road
    Dallas, TX 75216
    Learn more about this agency

    OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    VA North Texas Health Care System (VANTHCS) is the second busiest VA system in the nation and we are growing! Comprised of the Dallas VA Medical Center, Sam Rayburn Memorial Veterans Center in Bonham, Fort Worth Outpatient Clinic and Tyler VA Primary Care Clinic, VANTHCS is an integrated health care system with approximately 4,000 employees and over 1,600 volunteers and clinical trainees. VANTHCS also coordinates a Community Based Outpatient Clinic program throughout its 40-county primary service area to improve access to care for veterans throughout 38 North Texas and 2 in southern Oklahoma. Through these four distinctive facilities and relationships with other agencies, VANTHCS offers a continuum of health care services to a veteran population of approximately 500,000.

    Housed on an 84-acre campus, Dallas VA Medical Center is the corporate headquarters for VANTHCS and serves as the tertiary referral center. Through its partnership with The University of Texas Southwestern Medical Center at Dallas (UT Southwestern), it also has emerged as a major teaching and medical research center.

    Visit our careers page

    Learn more about what it's like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.