Hotel Desk Clerk NF-01 Job in Destin, FL

Vacancy No. O3NAFEA-24-12621171 Department Army Installation Management Command
Salary $17.50 to $18.00 Grade 1 to 1
Perm/Temp Temporary FT/PT Part-time
Open Date 11/21/2024 Close Date 12/31/2024
Job Link Apply Online Who may apply Public
Locations:
Destin, FL


Summary

This position is located at the Destin Army Recreation Area which is apart of Fort Moore Family & Morale, Welfare and Recreation (MWR)

An intermittent employee serves in a continuing position on a scheduled or as needed basis.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume

This is an open continuous announcement with bi-weekly cutoffs, starting 04 Dec 2024

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment. Assists clientele in the completion of required forms and registration cards.
  • Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicable. Posts registration information on the registration card.
  • Orients guests concerning use of facilities and equipment, and other facilities available on post. Answers billing questions and concerns. Assists or arranges transportation.
  • Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Males born after 31 December 1959 must be registered or exempt from Selective Service, visit: www.sss.gov.
  • Appointment is subject to the completion of a favorable suitability determination.
  • Position, duty hours, location and/or activity are subject to change based on mission requirements.
  • Work hours may involve weekend, weekdays, holidays and night duty.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • Employee may be required to stand for extended periods of time.

Qualifications

**The information provided on your resume MUST clearly reflect ALL knowledge and experience listed under the minimum qualifications. You will be rated based solely from the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**

Minimum Qualifications:
  1. Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.
  2. Good verbal communication and customer service skills.
Highly Preferred Criteria:
  1. One-year hotel front desk experience is preferred.
  2. Willing and able to work a rotating schedule to include days, nights, weekends and holidays.
  3. Ability to stand for long periods of time.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm EST on 12/31/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs:
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials:
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses:
  • Incentives will not be paid.
Non-Foreign Overseas Allowances:
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
Please check out our Applicant Information Kit: Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Assessment Questionnaire, Conditions of Employment, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


Note to applicants:
  1. Please include name and contact information for at least two (2) professional AND personal references on your resume when applying for jobs.
  2. All experience must be listed on resume to include job title and description of all duties performed. Qualifications will not be assumed nor considered after the closing of the announcement.

Required Documents

The following documents must be submitted with your application:

  • Resume
The below items are accepted and will be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service (Member-4 or Service-2 copies ONLY)
  • If claiming Spouse Employment Preference (SEP) submit a copy of your marriage certificate along with the Military PCS Orders in order to receive consideration for SEP.
  • PCS Orders
  • Professional Certification
  • Separation Notice (RIF)
  • DA Form 3434 - must be received for consideration
  • SF-50/ Notification of Personnel Action - must be received for consideration
**Note to applicants: If you are looking to claim any preference or consideration, please ensure that your supporting documents are uploaded with your application for validation.**

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically: (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12621171. Announcement closes at 11:59 PM Eastern Time on 12/31/2024 to receive consideration.

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12621171.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Sonja Jefferis
Address
EA-NAF-W6CRAA US ARMY GARRISON FT MOORE
DO NOT MAIL
Fort Moore, GA 31905
US
Learn more about this agency

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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