Housekeeping Aid Leader Job in Oklahoma City, OK

Vacancy No. CBSU-12756830-25-JN Department Veterans Health Administration
Salary $20.60 to $23.99 Grade 2 to 2
Perm/Temp Permanent FT/PT Full-time
Open Date 7/3/2025 Close Date 7/11/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Oklahoma City, OK


Summary

This position is located within Environmental Management Services (EMS) of a Department of Veterans Affairs (VA) Medical Center. The position reports to a Housekeeping Supervisor and is responsible for supporting and performing tasks (e.g., environment of care, textile distribution and training) associated with EMS goals and objectives.

Tours of duty may vary depending on internal department needs. Primary duty hours: 11:00 p.m. - 7:30 a.m., Wednesday through Sunday, Oklahoma City, OK.

This job is open to

Clarification from the agency

**Must be a current, permanent employee of Veterans Health Administration, to include Veterans Canteen Employees (VCS) and other applicants who qualify for VHA Interchange Agreements, and CTAP Career Transition. All others will be ineligible** https://help.usajobs.gov/working-in-government/unique-hiring-paths/federal-employees/interchange-agreements See "Requirements" section for information regarding probationary periods.

Duties

Major Duties

  • Lead employees, performs full range of housekeeping tasks required to maintain a clean, organized and sanitary condition.
  • Follow policies and procedures, VA regulations and verbal instructions from Management.
  • Communicate instructions to employees, provides direction/motivation, and confirms work is completed. Coordinates projects to meet Agency needs.
  • Train employees in proper procedures, methods, techniques and usage of cleaning supplies/equipment to meet workload/safety requirements and deadlines.
  • Report employee progress to the Supervisor, makes recommendations regarding work progress, remedial training needs, policy/procedure issues, and safety compliance.
  • As a working leader, the position performs a full range of housekeeping duties and may clean areas such as horizontal/vertical surfaces in: outpatient surgery, outpatient clinics, central sterile, clean rooms, patient areas, laboratory, pharmacy, offices, support and patient areas, isolation rooms, storage rooms, corridors, stairwells, toilet rooms, shower rooms, and all other Medical center areas.
  • Use proper procedures in dust mopping, damp mopping, emptying waste receptacles, emptying and replacing medical waste receptacles, washing walls, cleaning light fixtures, and surfaces as necessary, refilling toilet tissue, paper towels and soap dispensers.
  • Make beds and turns mattresses.
  • May act as lead in textile distribution and inventory management, uniform management and Patient Assistance Program.
  • May move furniture and set up conference rooms.
  • Scrub, strip, refinish, and polish floors using hand operated and industrial equipment.
  • Perform other duties as assigned.

Skills/Knowledge

  • Comprehensive knowledge of, and/or the ability to quickly learn and apply administrative laws, policies, regulations and precedents, to include knowledge of the VISN, facility and department programs, goals and objectives, Bargaining Unit Master Agreement, disciplinary actions and other requirements.
  • Knowledge and experience may include employee and union contract relations, disciplinary actions, missions, organizations, programs and requirements of healthcare delivery systems.
  • Extensive knowledge of basic principles and practices related to healthcare housekeeping operations and problem-solving.
  • Broad knowledge of ways to analyze and measure the effectiveness, efficiency and productivity of EMS service.
  • Assist in planning, developing and implementing plans to meet and/or exceed EMS-related customer needs, complying with local policies, OSHA, The Joint Commission, Infection Prevention, Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), VA and Environmental Program Service (EPS).
  • Knowledge and experience in communicating, educating, training, facilitating and maintaining cohesive and functional cross-disciplinary teams.
  • Skilled in planning, organizing and directing housekeeping and linen work.

Responsibility

  • Has the authority to accomplish daily operational requirements.
  • Accomplish priorities, deadlines, and establishes work schedules and methods.
  • Interact with EMS staff to ensure effective work and create a culture of positive employee engagement with a strong focus on customer service. Implements corrective actions when deficiencies are noted.
  • Assist the Housekeeping Supervisor with staffing management.
  • Ensure adequate supplies and equipment are on hand, and that supplies, keys, equipment and supplies are properly secured, and equipment is maintained.
  • Inspect and monitors standards of quality and quantity of services, provide guidance and assistance.
  • Support and ensure compliance with timekeeping processes.
  • Prepare, revise and review position descriptions and performance standards.
  • Conduct work huddles to communicate information from upper management.
  • Adhere to merit principles in selections, promotions, assignments and training. Participate in the EMS goal setting process.

Physical Effort

Requires occasional bending/stooping, crouching, and kneeling. Lifts up to 50 pounds. Approximately 40 percent of time is standing, 40 percent of time is walking and 20 percent of time is sitting. Requires hearing and visual acuity, and manual dexterity to use a phone and operate equipment.

Working Conditions

Work areas include operating rooms, treatment/examination/imaging rooms, wards and other public/recreational/administrative areas.
Protective clothing and personnel protective equipment (PPE) including gowns, gloves, safety shoes, masks, etc. is required for some aspects of work.
There is potential for exposure to strong cleaning solutions, bodily fluids and communicable disease. Work can include occupied patient rooms and interacting with medical or psychiatric patients. May be required to work inside and outside. May require some exposure to hazardous cleaning chemicals.

Position Details

Wednesday - Sunday, 11:00 a.m. - 7:30 a.m., Oklahoma City, Oklahoma
Not telework eligible
PD #99913S

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You may be required to serve a probationary period.
  • Subject to a background/security investigation.
  • Must be proficient in written and spoken English.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • The first year of service of an employee who is given a career or career-conditional appointment in the competitive service under the Civil Service Regulations is a probationary period unless specifically exempted by the appointing authority. Employees promoted, transferred, or otherwise assigned, for the first time, to supervisory or managerial positions shall be required to serve a probationary period. If an employee is required to concurrently service both a probationary period in a supervisory or managerial position under 5 C.F.R. part 315, subpart I, and a probationary or trial period following initial appointment or reinstatement in accordance with Civil Service Rule 11, the latter takes precedence and fulfills the requirements of the Executive Order.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
  • Attention to Detail
  • Plan and organize work
  • Special Aptitude - Housekeeping Work


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

Not applicable.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

Apply Online.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

This job opportunity announcement may be used to fill additional vacancies.

VA encourages persons with disabilities to apply.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

Your resume (and/or curriculum vitae) must include the following information for each job listed:

  • Job title
  • Pay Plan and Grades/Step Held (for Federal positions)
  • Duties (Please be as detailed as possible. We recommend that you include information directly related to the position you are applying to. Good examples of pertinent information can be found in the Duties and Qualifications sections of the announcement. If you have performed any of those duties or have any of that experience, we are looking for that on your resume. We make no assumptions in regards to experience. It has to be on the resume under the position it was performed in at the proper grade level to count towards qualifications.
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

(If applicable) SF-50, Notification of Personnel Action: Your most current SF-50, if you are a current or former Federal employee (VA or any other Federal Agency) must be provided. Please note the following;
  • SF 50 showing your time-in-grade eligibility/length of experience/tenure must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year of specialized experience, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year of specialized experience.
  • Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of additional/appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.
Documents Accepted:
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.

Not every applicant will require the same documents, therefore it is the applicant's responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 07/11/2025 to receive consideration.

To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12756830 or https://apply.usastaffing.gov/ViewQuestionnaire/12756830.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

VISN 19 HR Contact Center
Address
VA Oklahoma City Health Care System
921 Northeast 13th Street
Oklahoma City, OK 73104
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email.

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.