Housekeeping Aid Supervisor Job in North Chicago, IL

Vacancy No. CAZP-12751562-25-JMT Department Veterans Health Administration
Salary $29.50 to $34.40 Grade 2 to 2
Perm/Temp Permanent FT/PT Full-time
Open Date 6/24/2025 Close Date 7/7/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
North Chicago, IL


Summary

This position is located within Environmental Management Services (EMS) at the James A. Lovell FHCC. The primary purpose of this position is to exercise technical and administrative supervision over subordinate workers in supporting and performing tasks (e.g., environment of care, textile distribution and training) associated with the EMS goals and objectives.

Duties

Major Duties

  • The position is delegated responsibility for assigning staff for routine and non-routine duties on a daily and a project-by-project basis.
  • This position is required to coordinate work with supervisors of other services within the positions area of jurisdiction so as not to interrupt patient care or other activities.
  • The position is responsible for the cleaning of all patient areas, corridor spaces throughout the Medical Center, Operating Rooms, and all other areas as assigned.
  • The position is responsible for assuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules set by higher levels of supervision.
  • The position plans daily and weekly assignments, scheduling periodic work for areas of responsibility, taking into consideration the availability of personnel and equipment to meet established priorities.
  • The position trains staff and ensures that they are using the patient centered care principles in terms of customer service to patients, patients' family members and personnel.
  • Provides on-the job training for subordinates as individual needs dictate. Due to the constant change in the type of patients, provides proper on-the-job training to ensure the housekeeping duties are effectively accomplished.
  • The position schedules regular meetings with staff to make them aware of new procedures or directives.
  • The position keeps the supervisor informed as to the condition of staff, unusual occurrences or matters that should be brought to the attention of their supervisor.
  • Keeps subordinates abreast of proper methods, procedures and uses of equipment and supplies; control the use of supplies and equipment to affect cost control within the unit.
  • The position may be assigned to conduct in-use testing of equipment and/or supplies, providing feedback regarding their observations.
  • The position ensures all safety regulations and procedures are observed and may on occasion be required to conduct training classes on specific safety issues.
  • The position may supervise the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate.
  • The position approves leave requests for subordinates, counsels' employees, and recommends disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants.
  • The position makes formal appraisal of subordinates work performance and conduct.
  • The position is responsible for the quality inspection of assigned areas, recording discrepancies in cleanliness, needed maintenance repairs, broken or inadequately stored furnishings and equipment. Provides documented inspection reports and acts on unaccomplished work.
  • The position is responsible for the removal of furniture in need of repair and/or replacement along with the initiation of an electronic work request.
  • The position is responsible for the review of procedures, methods and sequence of tasks performed by employees under their supervision.
  • Receives general supervision and instructions from the supervisor.
  • The position works independently following up on all work assignments to ensure that established procedures, work assignments and safety standards are being properly applied and adjusting as necessary.
  • The position ensures time and attendance records are accurate and complete prior to submission to timekeeper.
  • The position keeps immediate supervisor apprised of actual or potential problems and recommends remedial corrective actions.

Work Schedule: Monday-Friday, 3:00PM-11:30PM
Position Description Title/PD#: Housekeeping Aid Supervisor/PD99911S
Relocation/Recruitment Incentives: Not authorized

NOTE: Candidate may be required to serve a one year supervisory probationary period

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/30/2025.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Lead or Supervise
  • Use and Maintain Tools and Equipment
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements/Working Conditions: Continuous standing, bending, stooping, working, climbing ladders, and heavy pushing when removing trash, soiled linen, mopping, wall washing, cleaning vents, light fixtures, etc. Frequently lifts or moves objects up to 50 pounds. Visual acuity must be sufficient to see dust, dirt, and cobwebs.

Education

Not applicable for this position.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Other (1)
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/30/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12751562.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Agency contact information

Jessica Thompson
Address
Captain James A Lovell Federal Health Care Center
3001 Green Bay Road
North Chicago, IL 60064
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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