Housekeeping Aid Supervisor Job in Wilkes Barre, PA

Vacancy No. CBSZ-12761440-25-RLW Department Veterans Health Administration
Salary $25.41 to $29.65 Grade 1 to 1
Perm/Temp Permanent FT/PT Full-time
Open Date 7/10/2025 Close Date 7/23/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Wilkes Barre, PA


Summary

This position is located within Environmental Management Services (EMS) of Wilkes-Barre VAMC. The primary purpose of this position is to exercise technical and administrative supervision over subordinate workers in supporting and performing task associated with the EMS goals and objectives. Tours of duty may vary depending on the internal department needs with weekdays, weekends, day and evening shift schedules.

This job is open to

Clarification from the agency

This position is only open to current permanent employees at the Wilkes-Barre VAMC facility ONLY.

Duties

  • The position is delegated responsibility for assigning staff for routine and non-routine duties on a daily and a project-by-project basis. Non-routine duties require that the position reorganize work schedules efficiently to ensure work is accomplished in a timely manner.
  • This position is required to coordinate work with supervisors of other services within the positions area of jurisdiction so as not to interrupt patient care or other activities.
  • The position is responsible for the cleaning of all patient areas, corridor spaces throughout Medical Center, Operating Rooms, and all other areas as assigned.
  • The position is responsible for assuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules set by higher levels of supervision.
  • The position plans daily and weekly assignments, scheduling periodic work for areas of responsibility, taking into consideration the availability of personnel and equipment to meet established priorities.
  • The position trains staff and ensures that they are using the patient centered care principles in terms of customer service to patients, patients' family members and personnel.
  • Provides on-the job training for subordinates as individual needs dictate. Due to the constant change in the type of patients, provides proper on-the-job training to ensure the housekeeping duties are effectively accomplished.
  • The position provides special direction to new employees to prepare them for individual assignments, procedures and safety policies. The position schedules regular meetings with staff to make them aware of new procedures or directives.
  • The position keeps the supervisor informed as to the condition of staff, unusual occurrences or matters that should be brought to the attention of their supervisor.
  • Keeps subordinates abreast of proper methods, procedures and uses of equipment and supplies; control the use of supplies and equipment to affect cost control within the unit.
  • The position may be assigned to conduct in-use testing of equipment and/or supplies, providing feedback in regard to their observations.
  • The position ensures all safety regulations and procedures are observed and may on occasion be required to conduct training classes on specific safety issues.
  • The position may supervise the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate.
  • The position approves leave requests for subordinates, counsels' employees, and recommends disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants.
  • The position makes formal appraisal of subordinates works performance and conduct.
  • The position is responsible for the coordination of activities with other services, including rearranging work schedules during remodeling, painting and relocation of offices, clinics or patient wards and other duties which help coordinate moves.
  • The position routinely inspects assigned areas to assure the timely accomplishment of employee assignments, sanitation levels are maintained, equipment properly cared for and that associated housekeeping objectives are accomplished in an expedient and timely manner.
  • The position is responsible for the quality inspection of assigned areas, recording discrepancies in cleanliness, needed maintenance repairs, broken or inadequately stored furnishings and equipment.
  • Provides documented inspection reports and acts on unaccomplished work.
  • The position is responsible for the removal of furniture in need of repair and/or replacement along with the initiation of an electronic work request.
  • The position is responsible for the review of procedures, methods and sequence of tasks performed by employees under their supervision.
  • The position performs within established guidelines, operating procedures and department and Medical Center policy.
  • Receives general supervision and instructions from the supervisor.
  • The position works independently following up on all work assignments to ensure that established procedures, work assignments and safety standards are being properly applied and adjusting as necessary.
  • The position ensures time and attendance records are accurate and complete prior to submission to timekeeper. The position keeps immediate supervisor apprised of actual or potential problems and recommends remedial corrective actions

Work Schedule: Monday-Friday 3:00pm.- 11:00p.m.
Position Description Title/PD#: Housekeeping Aid Supervisor/PD99912S

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary/trial period
  • Subject to background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/23/2025.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
  • Dexterity and Safety
  • Interpret Instructions, Specifications (other than blueprint reading)
  • Lead or Supervise
  • Special Aptitude - Housekeeping Work
  • Work Practices


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements/Working Conditions: The incumbent is subjected to a great deal of walking, standing, bending, stooping, and climbing stairs. Visual acuity must be sufficient to see and recognize evidence of unsanitary conditions. Usually works in a well-lit, climate-controlled building but may be exposed to the outside elements periodically. The work performed requires continuous walking when making inspections in the various buildings. The physical, demands of the position will be that normally required of a Hazardous Waste Disposer or Laundry Worker. Some heavy lifting (equipment and materials), movement of furniture required along with the stamina to perform physical labor. The Housekeeping Aid Supervisor is expected to cover other units and may have to make use of government buses or vehicles to travel to another geographic location up request, attend meetings on other campus as requested. Utilizes radio, cell phone or phone and responds to service calls. Work is typically performed in an adequately lighted and climate-controlled area. The incumbent may be exposed to external atmospheric conditions related to being outside when traverse to and from facilities, inspection of trash dumpsters, compactors or regulated medical waste, snow removal, etc. The incumbent may encounter unpleasant odors or unsightly conditions when dealing with waste and regulated medical waste. Universal precautions must be maintained per Medical Center Policy.

Education

This job does not have an education qualification requirement.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50/ Notification of Personnel Action



The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action


SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):
  • Most recent SF-50 if you are a current or former Federal employee
  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
  • Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
  • Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/23/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12761440.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.


Agency contact information

Rhonda Williams
Address
Wilkes-Barre VA Medical Center
1111 East End Boulevard
Wilkes-Barre, PA 18711
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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