Duties
The position is a Housekeeping Supervisor under the direct supervision of the Chief, Environmental Management Service or designee. The position follows oral and written instructions, interprets policies and work procedures as given by the supervisor. The position operates on own initiative and judgment with minimal supervision. The position keeps supervisor informed about significant trends, changing conditions, and major
problem areas.
Duties include but are not limited to:
- Delegate responsibility for assigning staff for routine and non-routine duties on a daily and a project-by-project basis.
- Reorganize work schedules efficiently to ensure work is accomplished in a timely manner.
- Coordinate work with supervisors of other services within the positions area of jurisdiction so as not to interrupt patient care or other activities.
- Responsible for the cleaning of all patient areas, corridor spaces throughout Medical Center, Operating Rooms, and all other areas as assigned.
- Responsible for assuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules set by higher levels of supervision.
- Plan daily and weekly assignments, scheduling periodic work for areas of responsibility, taking into consideration the availability of personnel and equipment to meet established priorities.
- Train staff and ensures that they are using the patient centered care principles in terms of customer service to patients, patients' family members and personnel.
- Provide on-the job training for subordinates as individual needs dictate.
- Provide proper on-the-job training to ensure the housekeeping duties are effectively accomplished.
- Provide special direction to new employees to prepare them for individual assignments, procedures and safety policies.
- Schedule regular meetings with staff to make them aware of new procedures or directives.
- Keep the supervisor informed as to the condition of staff, unusual occurrences or matters that should be brought to the attention of their supervisor.
- Keep subordinates abreast of proper methods, procedures and uses of equipment and supplies; control the use of supplies and equipment to affect cost control within the unit.
- Conduct in-use testing of equipment and/or supplies, providing feedback in regard to their observations.
- Ensure all safety regulations and procedures are observed and may on occasion be required to conduct training classes on specific safety issues.
- Supervise the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate.
- Approve leave requests for subordinates, counsels' employees, and recommends disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants.
- Make formal appraisal of subordinates work performance and conduct.
- Responsible for the coordination of activities with other services, including rearranging work schedules during remodeling, painting and relocation of offices, clinics or patient wards and other duties which help coordinate moves.
- Inspect assigned areas to assure the timely accomplishment of employee assignments, sanitation levels are maintained, equipment properly cared for and that associated housekeeping objectives are accomplished in an expedient and timely manner.
- Responsible for the quality inspection of assigned areas, recording discrepancies in cleanliness, needed maintenance repairs, broken or inadequately stored furnishings and equipment.
- Provide documented inspection reports and acts on unaccomplished work.
- Responsible for the removal of furniture in need of repair and/or replacement along with the initiation of an electronic work request.
- Responsible for the review of procedures, methods and sequence of tasks performed by employees under their supervision.
- Perform within established guidelines, operating procedures and department and Medical Center policy.
- Receive general supervision and instructions from the supervisor.
- Work independently following up on all work assignments to ensure that established procedures, work assignments and safety standards are being properly applied and adjusting as necessary.
- Ensure time and attendance records are accurate and complete prior to submission to timekeeper.
- Keep immediate supervisor apprised of actual or potential problems and recommends remedial corrective actions.
Work Schedule: Monday-Friday 7:00 AM-3:30 PM
Position Description Title/PD#: Housekeeping Aid Supervisor/PD99912S
Physical Requirements: The position demands continuous walking, standing, stooping, kneeling, pulling, and pushing. The work requires the occasional use of heavy powered cleaning equipment (e.g., wall washers, industrial type buffers) weighing over 50 pounds. The duties necessitate considerable dexterity, hand, foot, and eye coordination, and concentration as well as visual acuity to see dirt, dust and debris.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the
OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
- Dexterity and Safety
- Interpret Instructions, Specifications (other than blueprint reading)
- Lead or Supervise
- Special Aptitude - Housekeeping Work
- Work Practices
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
- Resume
- SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.
Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.
Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
Helpful Hints for Creating a Two-Page Resume:
- Prioritize most relevant and recent experience
- Use concise, results focused language
- Align language from the job announcement
- Focus on demonstrating skills and competencies
- Remove outdated or unrelated experience
- Use the USAJOBS resume builder
Additional guidance on this new requirement and resume building tools can be found at:
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 10/10/2025 to receive consideration. To preview the questionnaire click
https://apply.usastaffing.gov/ViewQuestionnaire/12790302.
1. To begin, click
Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click
Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the
USAJobs Help Center.
To return to an incomplete application, log into your USAJOBS account and click
Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.