Duties
This announcement provides the opportunity for a reassignment/promotion to the Human Resources Analyst position within our Mission Support, Human Resources, Benefits Team located in Arlington, VA. Bring your skills and voice to our team!
The successful candidate will be responsible for independently performing assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in the areas of Retirement, Thrift Savings Plan (TSP), Leave Programs, Work Schedule Programs, Federal Life and Health Insurance benefits, Payroll Processing, Processing Form 50s and other benefits applicable to the USPS OIG employees. Assignments are of intermediate to mastery difficulty, depending on the GS equivalent level, and require interpretation and adaptation of guidelines to achieve results.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of job expectations.
- Provides direct counseling to employees at all levels, including senior leadership, management officials, and staff, on retirement, benefit program entitlements, and on interpretations of the law, regulations, and policies.
- Interprets and prepares informative material for employees on new, changed, and pending policies, and outlines impact on existing benefits program entitlements.
- Counsels employees on service credit payments and post-1956 military service deposits; assists employees with benefits and retirement applications; calculates and verifies creditability of service.
- Provides estimates of expected benefits for employees and survivors of deceased employees.
- Processes Postal Service Form 50 actions related to onboarding, reassignment, detail assignments, salary adjustments, separations, etc.
- Prepares and delivers presentations for retirement and benefits seminars.
Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 09/18/2025 will be considered.
The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.
This position is being advertised at the Journey Band level, equivalent to a GS-9 to GS-13. The salary range for this position is $69,923.00 - $156,755.00. The salary figures include locality pay. Promotion potential to a GS-13 equivalent is at management's discretion.
Requirements
Conditions of Employment
- Must be a U.S. citizen
- Must be able to pass a drug screening
- Must be able to pass a background investigation
- Must be able to obtain and maintain Moderate Background Investigation security clearance
- Must be able to obtain and maintain a government-issued credit card
- May be required to successfully complete a 12-month probationary period
Qualifications
MINIMUM QUALIFICATIONS
You must meet ALL of the minimum qualifications listed below.
Specialized experience performing the following types of duties:
- Providing advisory and technical services by applying in-depth knowledge and thorough understanding of Federal human resources laws and regulations.
- Performing functional duties in key areas, including employee benefits, retirement processing, and retirement counseling.
- Processing Postal Service Form 50 or Standard Form 50.
- Contributing on project teams for improving HR processes.
- Preparing and presenting presentations to various audiences.
DESIRABLE QUALIFICATIONS
- Familiarity with the USPS Human Capital Enterprise System (HCES) or other similar system used for processing Postal Service Form 50 actions.
EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
- Ability to interpret, explain and counsel employees and management on retirement, Thrift Savings Plan laws, civilian and military service regulations, leave and work schedules policies, group life and health insurance benefits programs, and processing Postal Service Form 50 or Standard Form 50.
- Demonstrated experience resolving customer service issues relating to employee benefits programs.
- Ability to effectively and clearly communicate with various audiences, both orally and in writing.
- Strong analytical skills to assess HR data for effective resolution.
Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible. Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.
Required Documents
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 12794439, by closing date 09/18/2025.
1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.
2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)
3. PERFORMANCE APPRAISAL dated within the last 15 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Performance Appraisal" document.) NOTE: An SF-50 IS NOT acceptable as a performance appraisal.
4. SF-50. You can access your Form 50 by logging into LiteBlue.usps.gov and accessing your eOPF.
5. UPLOAD SUPPORTING DOCUMENTS which may include:
- Certificates or Licenses, if applicable. Upload and save as "Other" document.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date,09/18/2025, to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.
- You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application.
- Your uploaded documents may take several hours to clear the virus scan process.
- You are strongly urged to read and print the entire vacancy announcement.
Next steps
Once the Occupational Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official.