Human Resources Assistant Job in Lackland AFB, TX

Vacancy No. 25-9PFSC828954 Department Air Education and Training Command
Salary $19.50 to $23.00 Grade 2 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 5/2/2025 Close Date 5/9/2025
Job Link Apply Online Who may apply Public
Locations:
Lackland AFB, TX


Summary

This position is Non-appropriated Fund (NAF) and will be assigned to the JBSA Lackland Human Resources Office.

This is a Regular Full-Time category position with guaranteed 40 hrs. per week. Employees appointed to a Regular category position are eligible for benefits.

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Assists in providing recruitment and placement service to NAF activities by procedurally processing a full range of personnel actions such as appointments, position and pay changes, transfers, and separations. Assignments become progressively more difficult until the full performance level is reached. Maintains electronic records, receives and processes requests to fill vacant positions, reviews selections for accuracy, and coordinates with supervisors during the hiring process. Checks for presence of necessary documents, for completion of all necessary items in each document, and for arrangement of necessary documents in proper sequence. Checks items of information for conformance to applicable laws, regulations, etc. Contacts appropriate sources to secure missing data or documents. Provides specific items of information to NAF employees regarding personnel matters including, but not limited to: insurance, retirement, 401(k), unemployment compensation, workers' compensation, and awards. Utilizes information found in commonly used regulations, instructions, or manuals. In-process new employees, providing an overview of employee benefits and assisting in the completion of employment documents. May maintain Official Personnel Folders, position control registers, office files, group insurance files, etc. May be responsible for processing security checks to include installation records checks, state criminal history repository checks, and Tier 1 background checks. Operates a computer remote terminal and word processing equipment. Computes service computation dates. Maintains control of within-grade increases to ensure due dates are met. Inputs personnel data into the automated NAF personnel data systems to process a variety of personnel actions. Prepares, in final form, the full range of personnel actions. May requisition forms and post changes to directives. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12732645

Requirements

Conditions of Employment

  • This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/09/2025

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

***APPLICANTS WHO MEET THE MINIMUM QUALIFICATIONS, AS ADVERTISED, FOR THE NF-03 LEVEL WILL BE REFERRED TO MANAGEMENT FIRST. ****THIS IS A DEVELOPMENTAL POSITION HAVING KNOWN PROMOTION POTENTIAL TO HUMAN RESOURCES ASSISTANT, NF-0203-III, PG #70202 UPON COMPLETION OF TRAINING AND DEMONSTRATED KNOWLEDGE OF HR PRACTICES/PROCEDURES***

Qualifying Experience:

NF-02 Human Resources Assistant (OA):
Applicant must have experience in responsible clerical or office work of any kind in which the applicant demonstrated the ability to perform satisfactorily at the pay band level of the position. In addition, experience that requires the applicant to acquire and apply knowledge of the rules, regulations, procedures, and program requirements of one or more areas of a personnel system is required.

NF-03 Human Resources Assistant (OA):
Applicant must have progressively responsible experience in clerical or office work that provided a thorough knowledge of administrative principles and practices. Experience must have been sufficiently demanding to demonstrate ability to perform at this pay band level. Must have experience in processing a wide range of personnel actions.

Knowledge, Skills, and Abilities (KSAs):
Your qualifications will be evaluated on the bases of your level of knowledge, skills, abilities and/or competencies in the following areas:
  • Typing skills are required.
  • Knowledge of office automation software (MS Windows, MS Office, including PowerPoint, Word, Access, and Excel).
  • Must be able to read, write, and speak English.
  • Must possess skill in dealing with the public.
  • Must have progressively responsible experience that required the applicant to acquire and apply a thorough and comprehensive knowledge of the rules, regulations, procedures, and program requirements of NAF personnel administration.
**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 05/09/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

JBSA Lackland NAF HR Office
Address
JBSA Lackland NAF HR
802 FSS/FSCN
1720 Patrick Street Bldg 5311
Lackland AFB, TX 78236-5243
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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