Duties
This position is located in the Morale, Welfare and Recreation (MWR) Non-appropriated fund (NAF) Personnel Office, Commander, Navy Region Hawaii. The purpose of this position is to provide clerical and administrative support in a wide variety of human resources activities and programs.
At the entry level NF 0203 02 status, assignments are selected to ensure the development of skills and abilities needed to perform the target level duties. Completes a prescribed agenda of formal/informal classroom, on-the-job training and self-development as set forth in the Individual Training Development Plan.
The employee works under closer than normal supervision wherein work is closely reviewed and detailed guidance provided as needed. As employee progresses, supervisory control diminishes until the full performance level is accomplished.
At management's request, the incumbent may be non-competitively promoted no earlier than six (6) months or longer the one year of satisfactory performance provided the target position guide is classifiable to its present title, pay plan, series, and pay level at the time the incumbent has completed the required training, meets all regulatory and qualification requirements; and it performing the full scope of the major duties under the proper level of supervision.
At the full performance NF 0203 03 status, utilizes knowledge of numerous local, CNIC, and DON policies and procedures to provide information on regulatory requirements to employees and members of the public who have little or no knowledge of the Federal personnel system.
Performs miscellaneous clerical work, print and date stamps received documents, creates Vacancy Case Folder for recruitment actions or pulls OPF for other actions and distributes to the proper team. Upon completion of vacancy, audits Vacancy Case Folder to ensure accuracy/completion.
Sets up and maintains databases, spreadsheets and centralized files. Maintains files consisting of reports, letters, notices and instructions. Screens and purges files as needed to remove obsolete or irrelevant material. Inputs time into Kronos for all CNRH Human Resources Staff and provides documentation to either the Director to sign and approve. Ensures all leave slips are provided for the pay period and attached to time and attendance record.
Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g. job descriptions, set of duties, etc.). Establishes and/or maintains OPFs, including consolidation with prior service records. Obtains original OPF from records center or other activity as required.
Prepares pre-employment packets of forms and documents needed to in-process new employees. Assists in explaining and reviewing information from candidates. Assists in or presents employment information briefings to potential candidates.
Answers inquiries regarding such matters as the status of recruitment, kinds of vacancies in the serviced organizations, procedures for filing applications and general questions regarding Federal employment. Answers telephone and receive personal callers, handling as many matters as possible to divert inquiries from other members of the staff. Interviews eligible and unsolicited applicants, providing information such as job requirements, substantiating records required, jobs restricted to veterans, and status requirements.
Assists or conducts new employee orientation. Provides brochures, e.g., health/life insurance, and explains retirement provisions, hours of work, leave accrual, health and life insurance operations, local facilities, standards of conduct, EEO, etc. Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assists employees in preparing documents necessary for background investigations. Assists new employees in completing required appointment forms, e.g., Designation of Beneficiary, W-4, etc.
Monitors announcements and provides information to applicants on application procedures, qualification requirements, referral procedures.
Maintains office files and records; files reports, general correspondence etc. Receives, dates, sorts, and determines routing of incoming and outgoing mail. Uses word processing software to produce forms, reports, spreadsheets and correspondence. Transmits and receives documents and messages electronically. Skill in operating word processing equipment is required. Assists in special projects by gathering data from files and automated systems and extracts information form official personnel folders.
Assists employees and applicants in use of manual records as well as in the use of automation systems designed to provide personal as well as recruitment information.
Performs other duties related to this position description and position.
Requirements
Conditions of Employment
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- A valid State driver's license is required to operate motor vehicles.
- You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
- Must provide proof of U.S. Citizenship or U.S. National.
- Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
Knowledge of, and skill in applying, a standardized body of Human Resources rules, procedures, and operations concerning civilian personnel procedures, requirements, and terminology to provide support to Human Resources Specialists involved in one or more specialties. This knowledge is used to screen and process actions, maintain subject matter organizational and office reference files and records, obtain and/or compile data and provide others basic information.
Knowledge of basic local, CNIC and DON employment requirements required to gain employment in the Federal civil service.
Knowledge of standard human resources rules, procedures, internal requirements, and terminology related to Federal employment activities.
Knowledge of office file arrangement and the propose and content of documents in the files, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
Knowledge of steps and procedures used to process personnel documents.
Ability to make decisions, resolve problems or discrepancies based on knowledge of personnel processing rules, regulations, and procedures.
Ability to understand and provide basic program information.
Knowledge of personnel processing language, procedures and options to process a full range of recurring types of official personnel actions.
Ability to screen visitors and/or determine basic eligibility for employment.
Knowledge of several types of automation systems (e.g. graphics, spreadsheets, etc.) utilizing function keys to perform a wide range duties within each software type.
Skill in oral expression to explain process and procedural matters and provide basic program information.
Knowledge of formats, punctuation, grammar and clerical steps to process and prepare correspondence and documents in an accurate manner.
Education
This position does not have a positive education requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/13/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12779379
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.