Human Resources Assistant (Staffing Operations/Liaison)

Clarification from the agency

Open to U.S. Citizens or U.S. Nationals who are Recent Graduates and have completed a degree or certificate from a qualifying education institution within the previous 2 yrs. Veterans unable to apply within 2 yrs of receiving their degree, due to military service obligation, have a full 2-year eligibility period upon release or discharge from active duty. The eligibility period for veterans must be within 6 years of degree completion.

HUD's Mission
The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country.

The Office of the Chief Human Capital Officer (OCHCO) serves as the primary authority for human capital management at the U.S. Department of Housing and Urban Development (HUD). OCHCO leads department-wide human capital strategy and operations to support a mission-ready workforce through the delivery of integrated services across the full employee lifecycle.

This position is located in the Department of Housing and Urban Development (HUD), Office of the Chief Human Capital Officer (OCHCO), Office of Human Capital Services (HCS). HCS provides essential workforce support and operational HR solutions through the following Department-wide functions: Strategic and Operational Classification, Recruitment, and Staffing services; Payroll, Benefits, and Retirement services; Career/Life balance programs such as Employee Health & Wellness and Reasonable Accommodations; and Personnel Security Services.

Pathways Recent Graduates Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs. Successful applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government.

The following are the duties of this position at the GS-8. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

As a Human Resources Assistant (Staffing Operations/Liaison), you will:

• Manage complex or high-volume staffing actions involving multiple organizations or hiring authorities.
• Perform detailed quality reviews of SSP staffing products for compliance with agency requirements.
• Resolve routine coordination issues independently and recommends corrective actions.
• Assist senior specialists and supervisors in monitoring SSP performance trends and metrics.
• Serve as a technical resource for lower-graded HR assistants.

Conditions of employment

Pathways Recent Graduates Program Requirements:

If selected, you MUST:

1. Adhere to the Recent Graduates Program requirements.
2. Adhere to an established work schedule.
3. Perform, successfully, the assigned duties listed in your position description.
4. Participate in Department training classes or programs.
5. Create an Individual Development Plan (IDP) with assistance from your manager.
6. Select a mentor within 90 days of your date of hire.
7. Attend regularly scheduled meetings with mentor.
8. Must sign Pathways Participant Agreement.

Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career-conditional or term appointment. All conversion requirements will be identified in the Participant Agreement. Program requirements include but are not limited to:

• Successful completion of at least 1-year of continuous service;
• Demonstration of successful job performance;
• Completion of at least 40 hours of interactive training; and
• Meet the qualification standards for the position to which the Recent Graduate may be converted.

Candidates will be selected for a job assigned to one of the official duty stations listed in this announcement. Failure to report to duty at the location for which the candidate is selected may be grounds for a disciplinary action, including removal.

Qualifications

Key Requirements:

• Must be U.S. Citizen or U.S. National.
• Subject to a one year trial period. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Public Trust - Background Investigation will be required.
• Obtain and use a Government-issued charge card for business-related travel.
• Please refer to "Additional Information Section for additional Conditions of Employment."

You must meet eligibility and qualification requirements by the closing of this announcement.

Specialized Experience: Specialized Experience for the GS-08, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position is defined as:

- Providing customer service and reviewing personnel documents for accuracy and compliance.

Specialized Experience: Specialized Experience for the GS-07, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position is defined as:

- Responding to routine customer questions and reviewing personnel documents for completeness and basic compliance with established procedures.

Specialized Experience: Specialized Experience for the GS-06, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position is defined as:

- Providing basic customer service related to hiring actions and processing personnel documents.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

REASONABLE ACCOMMODATION REQUESTS: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

In order to be considered for this position, you must complete all required steps in the process. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

A complete application includes:

1. A resume: All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

• USA Jobs restricts resume uploads to a maximum of 2 pages. Resumes attached in other sections (such as "Documents" or "Other") will not be considered in the determination of specialized experience. If multiple resumes are submitted, the resume submitted last (based on time stamp) will be the only one reviewed as a part of your application. To ensure readability, resumes must be formatted using an easy-to-read font (such as Lato, Calibri, or Arial) with a minimum font size of 10-points and margins no smaller than 0.5 inches. Failure to follow these formatting guidelines may result in disqualification from further consideration.
• To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
• For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job?

2. Vacancy question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement.

3. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)

• FOR QUALIFICATION:
  • If you are qualifying based on education, you MUST submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.

• FOR ELIGIBILITY:
  • You MUST submit a copy of your transcripts or a list of courses showing title, number of credits, and grade from an accredited college or university verifying proof of degree.

• VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation.
  • In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
  • Preference eligible veterans who were precluded from applying due to their military service obligation begin their two-year eligibility period upon release or discharge from active duty. Eligibility for these veterans cannot exceed six years from the date they completed their degrees or certification. You MUST submit a copy of DD-214 showing the duration and dates of service that precluded you from applying due to a military service obligation.
  • For more information on veterans' preference refer to www.fedshirevets.gov.

• EDUCATION DOCUMENTATION:
  • Transcripts are REQUIRED at the time of application submission for Pathways Recent Graduates position. For positions with a specific education requirement, submitted transcripts must also meet the specified education requirements. Official transcript(s) will be required if you are selected.
  • All applicants are REQUIRED to submit all undergraduate and graduate college transcripts, including transcripts from transfer schools no later than the date indicated in the announcement. Transcripts may be unofficial at the time of application but MUST show graduation/confer date.
  • A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
  • If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

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