Other Duties/ Responsibilities
- May perform duties of a contract representative (COR) as needed.
Required Work Experience
- 8+ years of progressively responsible HR experience.
Required Special Skills/ Knowledge
- In keeping with the policy of conflicts of interest, relatives of Sergeant at Arms employees are not eligible to work in the Human Resources Office.
- Ability to interpret employment laws.
- Effective communicator, strong organization skills, ability to train employees, handle sensitive/confidential information.
- Ability to deescalate heated situations.
- Knowledge of personal computers and word processing, spreadsheet, and database applications.
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Desired Qualifications
Provides support, thought partnership, con?ict resolution,
training for all employees in the organization. Demonstrates a change
management mindset through identi?cation of opportunities to enhance the
employee experience through education, individual contributor and manager
development, process improvement and innovative ideas; offers potential
solutions to drive greater stakeholder satisfaction. Develops, implements, and
analyzes employee programming to enhance and support a positive, engaging
employee experience. Provides guidance on con?ict resolution and facilitates
productive dialogue on employee/employer issues. Leads and manages employee
related investigations, coordinating with applicable colleagues, legal counsel,
and HR team members, as applicable. Provides interpretation, explanation and
clari?cation of Sergeant at Arms policies and procedures and employment law
compliance. Performs ad hoc research and/or person-to-person follow up on
workplace issues with sensitivity and discretion. Crafts and updates employee
relations resources which may include training sessions and discussion forums.
Develops and presents training, including management and leadership
development.
- Strong
in?uencing skills that achieve the desired business outcomes, especially
in situations where there is no clear “ownership” of the issues.
- Pro?cient
coaching approach by providing valuable perspective, inspiring others’
thinking and helping others to fully develop their own capabilities.
- Strong
analytical skills including the ability to diagnose root-cause of issues,
identify trends and provide clear recommendations/solutions.
- Experience
in facilitating/delivering training.
- Ability
to objectively apply fact-?nding techniques and problem-solving methods.
- Ability
to research, analyze, and interpret facts and data to plan, organize, and
conduct personnel investigations of substantial scope and complexity
- Ability
to conduct effective subject and witness interviews, accurately document
conversations or other ?ndings, and ensure timely and thorough follow-up.
- Ability
to present complex and sensitive information, issues or concerns to
colleagues at various organizational levels; effectively present ?ndings
and provide advice and guidance.
- Ability
to analyze, review and develop procedures and reports regarding employee
relations issues to present both orally and in writing.
- Excellent
writing skills, including short form emails, interview transcription, and
longer-form reports.
- Knowledge
of advanced human resources management principles, practices and
procedures.
- Knowledge
of typical professional office practices, procedures and equipment,
including ability to use computers, create spreadsheets and databases, and
use relevant software/Web applications.
- Ability
to learn the Senate’s legal employment obligations under the Congressional
Accountability Act and various employment laws.
- Ability
to handle sensitive and con?dential information with discretion and good
judgment.
- Must
have excellent communication, organization, adaptability, and
collaboration skills as well as the ability to treat all individuals with
respect.
- Ability
to multi-task by managing several projects simultaneously.
- Ability to serve as a neutral facilitator in
situations requiring con?ict resolution and to successfully complete training
in mediation, as needed
Working Conditions