I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: REVIEWS INFORMATION SYSTEMS (IS) TO IDENTIFY VULNERABILITIES, RISKS AND PROTECTION NEEDS.
2.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: RESPONDS TO QUERIES AND REQUEST FROM ALL DEPARTMENTS.
3.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: COMMUNICATE ROUTINELY WITH OTHER SITE INFORMATION ASSURANCE (IA) STAFF TO ESTABLISH AND MAINTAIN UNIFORMITY OF INFORMATION ASSURANCE (IA) PRACTICES IN ACCORDANCE WITH HIGHER HEADQUARTERS GUIDANCE AND POLICY.
4.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: GATHERS AND ANALYZES EVIDENCE OF COMPUTER INCIDENTS ACCORDING TO ESTABLISHED GUIDELINES.
In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-09) or pay band in the federal service or equivalent experience in the private or public sector:
- Experience managing and providing security of information systems in an effective, interoperable, scalable, reliable, integrated and affordable fashion.
- Experience administering information assurance (IA) programs to support the operation of information technology (IT) networks or infrastructures.
- Experience conducting risk and vulnerability assessments of planned and installed information systems.
- Experience Identifying vulnerabilities and risks and implementing corrective actions to mitigate and minimize potential threats or risks.
- Experience conducting diagnostic checks and routine detailed reviews to trouble shoot network and standalone security posture and performance to identify and isolate issue of potential system failures.
Additional qualification information can be found from the following Office of Personnel Management web site:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/gs-2210-information-technology-management-series/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.