Your resume must demonstrate at least one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Analyzing customer requirements; developing specifications for new or modified systems; planning, analyzing, developing, implementing, maintenance and enhancement of information systems security program policies, procedures and tools.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Identifying and analyzing network data for threats or reportable significance and providing assistance with updating the organization's systems security contingency plans and disaster recovery procedures.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Providing advice and guidance in implementing IT security procedures in the development of policies and procedures to ensure the confidentiality, integrity and availability of Navy systems, networks, and data.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Applying new methods to resolve complex and intricate, controversial, or unprecedented issues and problems, and resolves conflicts that arise.
In addition to my experience demonstrating the four competencies above, Applicant must have one year of qualifying experience, qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills, and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled. Qualifying experience would be demonstrated by:
1) Ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of systems administration services.
2) Utilizing enterprise network management tools such as RedSeal, Solar Winds, MEMS, or other similar tools.
3) Applying a wide range of information technology and cyber concepts, principles, and network configurations and architectures to identify and resolve complex problems;
4) Installing, testing and configuring network systems and preparing and updating operating procedures and recommending changes in methods and practices;
5) Monitoring and troubleshooting system availability and developing backup procedures and recovery systems in the event of hardware or software failure.
NOTE: This information must be supported in your resume to be considered for the position.
This position is within the Work Category Professional at Work Level Full Performance, Series and Grade GG-12.
Additional qualification information can be found from the following Department of Defense website:
https://dodcio.defense.gov/Cyber-Workforce/CES.aspx
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
If you are a dual citizen, please identify the countries of citizenship. The NATO Status of Forces Agreement prohibits employment in the U.S. Civilian Component in a host nation of any person who holds dual citizenship of the U.S. and the host nation. For example: A person who holds both Italian and U.S. citizenship may not be employed in the U.S. Civilian Component in Italy; however, that person is not prohibited by the NATO Status of Forces Agreement from employment in the U.S. civilian Component in another NATO host nation of which (s)he does not hold citizenship.