IT PROGRAM MANAGER (PLCYPLN/CUSTSPT) Job in Pentagon, Arlington, VA

Vacancy No. DHA- DISA 12689606-25-BLL Department Defense Information Systems Agency
Salary $142,488.00 to $185,234.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 2/25/2025 Close Date 3/10/2025
Job Link Apply Online Who may apply Public
Locations:
Pentagon, Arlington, VA


Summary

This position for The Defense Information Systems Agency is at Pentagon, Arlington, Virginia .

This job is open to

Clarification from the agency

ALL U.S. CITIZENS

Duties

  • Serves as Deputy, Operations Chief of SDC responsible for synchronizing operational and programmatic efforts with mission partners to provide reliable and resilient communications and logistical support services.
  • Supports the 24-hour-per-day, 7-day-per-week Global C4I operational mission of SDC. Provides technical support and guidance to staffs relating to management issues that often extend and apply across major components of an organization.
  • The incumbent maintains extensive knowledge of the information systems, networks, services and requirements necessary to support the SDC worldwide mission.
  • Reviews, analyzes, and actions orders, directives, and Authorized Service Interruption reports issued by Department of Defense, DISA, National Security Agency and other government agencies that impacts to the operational readiness of SDC.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen.
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • May be subject to initial and random drug testing for this position, if applicable.
  • This position requires the incumbent to travel away from their normal duty station to other locations within the continental United States (CONUS) up to 25 percent of the time.
  • Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634,Subpart I USOGE, 6/08).
  • This position is designated as Mission Essential.
  • Males born after 12-31-59 must be registered or exempt from Selective Service.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

OR

Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.

Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.

Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.

Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

AND

Specialized Experience:

For the GS-14, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-13 grade level in the Federal service, or comparable in difficulty and responsibility to GS-13 if outside the Federal service.

Specialized experience is defined as: Administering complex tasks and leading initiatives, proficiency in computer networking concepts, processes, and modernization of office automation system/support.

In addition to meeting the specialized experience requirements, qualified applicants must also possess the quality of experience as it relates to how closely or to what extent an applicant's background, recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must clearly demonstrate the possession of competencies necessary to successfully perform the work of the position at the appropriate level to be qualified for the position. Applicants must describe how their experience meets the competencies within the body of the resume. No separate statements addressing competencies are required.

Qualification and time-in-grade requirements must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for specialized experience at the GS-14 grade level







Additional information

  • Veterans Preference: Veterans preference does not apply under this Direct-Hire Authority (DHA)
  • This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense.
  • A one year probationary or trial period may be required.
  • Telework availability will be based upon the mission requirements and supervisory determination.
  • Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
  • This position requires the incumbent to work an alternative or shift work schedule.
  • This is a Mission Essential position.
  • This position requires the incumbent to travel away from their normal duty station to other locations within the continental United States.
  • A three-year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
  • We may use this announcement to fill additional vacancies within 90 days of the closing date.
  • Moving costs MAY be paid.
  • Recruitment, relocation, or retention incentives may be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
  • This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
  • Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here).
  • The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
  • For more information regarding qualifications requirements please click here.
  • You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
  • All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

You can preview the Assessment Questionnaire here:https://apply.usastaffing.gov/ViewQuestionnaire/12689606

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil

Required Documents

FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.

  1. Transcripts (if applicable) If you are substituting education for specialized experience you must submit all of your transcripts. The absence of this information will result in an ineligible rating.
  2. SF-50 - (if applicable) Notification of Personnel Action for current or former federal employees- All applicants to include current agency employees, please provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
  3. Veterans Preference Documentation (if applicable):
  • You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what the condition of discharge is thought to be.
  • If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
  • If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
  1. ICTAP Eligible (if applicable) - A copy of the RIF separation notice and SF50 if available.
  2. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, if determined best qualified, must be selected at the full performance level and placed at the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
  3. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability
Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 03/10/2025.

WARNING: Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST03/10/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must provide a complete Application Package. See required documents below.

  1. Your Resume
  • Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume here.
  • DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, gender, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume here.
  1. A complete Assessment Questionnaire
  2. Other required supporting documents: (SEE BELOW FOR MORE INFORMATION ON REQUIRED SUPPORTING DOCUMENTS)
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
  1. Follow the prompts to complete the assessment questionnaire and upload required documents.
  2. Please ensure you click the Submit My Answers button to submit your application.
  3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

HR Customer Care Center
Address
DISA- SECDEF COMMS
6910 Copper Road
Fort Meade, MD 20755-7088
US

Next steps

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The occupational questionnaire and the resume that you submit will be used to assess your qualifications for the job, and to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation
(317) 212-0454
dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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