Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving.
1.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Utilize analytical skills, evaluation techniques, and re-engineering methods to assess the technical, financial, and programmatic implications of prospective IT endeavors.
2.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Manage stakeholder requirements from internal/external agencies helping execute and accomplish organizational goals and objectives.
3.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Providing leadership, guidance, and mentorship to the workforce communicating organizational goals and objectives while aligning with the command's initiatives.
4.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: analysis, reporting, coordinating, and facilitating working groups to meet and resolve project objectives.
In addition:
Your resume must also demonstrate at least one year of Specialized experience at or equivalent to the
GS-12 grade level or
NO-04 pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Utilizing experience in project (IPT/Div/Dept) Integrated Project Team/ Division/Department acquisition systems and other planning/tracking tools/models in order to research, develop, evaluate, integrate, implement, modify and track cost/schedule/risk/performance on major, complex projects or programs; 2) Demonstrating leadership and experience leading Information Technology (IT) projects for the Intelligence community in a dynamic and competitive business environment; including successful management experience and results in a multi-product/project, multi-location, multi-sponsor, and multi-operation organization consisting of projects and business areas varying in complexity, duration, and budget; 3) Demonstrating experience in assessing and analyzing projected business, future staffing requirements, and budget realities against trends and address their impact on the short and long term requirements of the organization's goals and strategic plans; and 4) Demonstrating knowledge of information technology principles, concepts, and methods (required) and their application in meeting customer operational requirements.
NOTE: This information must be supported in your resume to be considered for this position.
Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.