Clarification from the agency

This vacancy is open to current DoD OIG employees, PPP military spouses, and VEOA eligibles.

• Develops and maintains the TeamMate+ software portfolio strategy, roadmaps, and release plans to align with DoD OIG mission objectives, ensuring solutions meet audit and compliance requirements.
• Collaborates with internal and external stakeholders to gather and prioritize feedback for TeamMate+, balancing input from CX (Customer Experience), UX (User Experience), customer support, and audit teams to drive continuous improvements.
• Monitors market trends, technology advancements, and performance metrics for TeamMate+ to recommend lifecycle decisions, enhancements, and innovative solutions that support federal audit standards.
• Guides and oversees engineering and operations teams in planning and delivering TeamMate+ initiatives based on best practices and established governance frameworks.
• Manages financial performance, investment decisions, and compliance for TeamMate+, ensuring return on investment, adherence to DoD and OIG policies, and alignment with federal IT regulations.

Conditions of employment

• Must be a U.S. Citizen.
• Position has been designated as Special Sensitive. Incumbent is required to obtain and maintain a Top Secret/SCI security clearance.
• Males born after 12-31-59 must be registered or exempt from Selective Service (see http://www.sss.gov).
• You may be required to complete a financial disclosure (OGE-450).
• Incumbent is required to submit to urinalysis to screen for illegal drug use prior to appointment and is subject to random drug testing for the duration of service with DoD OIG.
• Current DoD civilian employees are not required to submit to drug testing if moving from one Testing Designated Position (TDP) to another with no break in service, unless deemed appropriate on a case-by-case basis.
• The incumbent must adhere to the DoD Standards of Conduct.

Qualifications

Veterans' preference and traditional rating and ranking of applicants do not apply to positions filled under this announcement. All applicants who meet the minimum qualification requirements will be forwarded to the selecting official for consideration.

Basic Requirements: GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

and

Specialized Experience: Applicants must have one year (52 weeks) of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-13) or equivalent within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: demonstrated experience performing the following duties:
- Managing TeamMate+ application.
- Coordinating with stakeholders to ensure mission value.
- Developing strategic product roadmaps.
- Knowledge and understanding of Audit practices and standards.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/gs-2210-information-technology-management-series/ and the Individual Occupational Requirements: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.

Qualification and time-in-grade requirements must be met by the closing date of this announcement. Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.

Additional Required Documents Information

• Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.
• Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
• Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
• Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job.

The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position.

Please follow all instructions carefully. Errors or omissions may affect your rating.

All qualified candidates will be evaluated on the following competencies:

• Attention to Detail
• Customer Service
• Oral Communication
• Problem Solving

You can preview the Assessment Questionnaire here:https://apply.usastaffing.gov/ViewQuestionnaire/12895807

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil

For this job announcement, the following supporting documents are required and must be received by the closing date of this announcement. Not all documents may apply to everyone.

• Resume: Your resume showing relevant experience should include your name and contact information in addition to the following for proper determination to be made: where you worked, job title, series and grade, if applicable, duties and accomplishments for each position, employer's name and address, supervisor's name and phone number, starting and end dates (Mo/Yr), hours per week and salary. PLEASE NOTE: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at: Learn more about the new resume requirements. (cover letter optional).
• SF-50(s): Current or former federal employees must submit a SF-50. If your SF-50 does not show you meet time-in-grade requirements or competitive status eligibility, you must submit additional SF-50s for verification. If you fail to provide the required documentation, by the closing date of this announcement, you will not receive consideration.
• Performance Appraisal: Current Federal employees must submit a copy of their most recent completed annual performance appraisal received within the past 18 months. The performance appraisal must include the final rating. If a completed performance appraisal does not exist, is incomplete or unavailable, you must submit an explanation as to why it is not available at the time of your application submission. Mid-year progress reviews will not be accepted. *A recent performance appraisal is required. If you have not been at the DoD OIG long enough to have a performance appraisal, you will need to submit a recent one or submit an explanation as to why it is not available at the time of your application submission as we will not have one on file to pull for you.
• Veterans' Preference Documentation: If claiming preference, you must submit a copy of your DD Form-214, "Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service, separation date and what the condition of discharge is thought to be. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected. If you do not have a copy of your VA letter, you can download it at VA.gov. https://www.va.gov/records/download-va-letters/
  • 10-point preference and/or 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability. A Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" will be required if you are selected.
  • 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
• If you are not a current competitive service civilian federal employee you are able to receive consideration under the Veterans Employment Opportunities Act (VEOA).
• See additional Required Documents information under Qualifications

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