IT Project Manager (APPSW)

Clarification from the agency

Current Smithsonian Institution Internal Employees/Agency Employees Only may apply including current Smithsonian Institution employees with Federal career/career-conditional status or eligibility. More than one selection may be made from this announcement.

The IT Project Manager (APPSW) is responsible for overseeing one or more SI units' technical systems portfolios and acts as the primary liaison between OCIO and other SI units.

In this position, you will:

• Engage in full S/SDLC management (planning, analysis, design, development, deployment) of complex automated information systems supporting facilities and physical security. Direct technical activities of staff and contractors across modern environments (hybrid-cloud, SaaS, AI/ML, DevSecOps).

• Work closely with user organization leadership, technical advisory councils, and diverse functional stakeholders (space planners, leasing admins, facilities managers). Standardize business processes and integrate them into supported applications while ensuring data privacy and assurance policies.
• Develop and negotiate statements of work (SOW), task orders, and acquisition documentation. Evaluate contractor performance, establish management controls to ensure charges are fair, and verify delivery within scope, budget, and federal regulations.
  
  
• Provide expert technical support in implementing major aspects of the unit-implemented software, particularly IBM Maximo Application Suite (MAS) and IBM TRIRIGA. Collaborate with DevSecOps resources on data exchange architecture between legacy systems using modern development tools, databases, and reporting frameworks.

Conditions of employment

• Requires career/career-conditional status or eligibility.
• Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-13 level in the Federal Service.  For this position, specialized experience is defined as experience 1. Experience applying IT project management principles and full systems/software development lifecycle (S/SDLC) methodologies to plan, design, and deploy large-scale enterprise automated information systems (AIS). 2. Technical experience implementing, configuring, or maintaining commercial-off-the-shelf (COTS) Enterprise Asset Management (EAM) or Integrated Workplace Management Systems (IWMS)—specifically IBM TRIRIGA or IBM Maximo Application Suite (MAS). 3. Experience acting as a primary technical liaison or contract technical representative (e.g., COR/COTR) to coordinate business requirements across diverse stakeholder groups and monitor vendor performance.

In addition to meeting the Specialized Experience for all positions individuals must have IT-related experience demonstrating each of the  competencies listed below:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  
  
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  
  
• Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  
  
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
  
  
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

• Technical Competence – Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. 

  
  Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.
  
  Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
  
  Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series 2210 and who are in a Federal competitive as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:

1. Mastery of project management methodologies and techniques for advanced computer applications.

2. Expert skills in IT systems design and architecture, sufficient to design, develop and manage secure systems that meet evolving business mission requirements and that enhance existing IT landscape and architecture.

3. Knowledge of systems security practices and policies (NIST Risk Management Framework Rev. 5).

4. Expert knowledge of AI technologies and architecture, common enterprise use cases of AI and proficiency in its use across common enterprise use cases.

5. Expert knowledge of multiple facility management business concepts, standards and operations to include property portfolio, space management and utilization, CAD drawings, leasing, geo-spatial, project management building asset and inventory management, facilities operations and maintenance.

6. Ability to communicate orally with many types of audiences and at various levels within the organization to support and forward business and IT objectives.

7. Ability to communicate in writing both to various audiences on IT issues and to prepare technical proposals and/or statement of work in accordance with contracting laws, policies, regulations          and practices. 

8. Knowledge of competing facilities management software to evaluate alternative solution feasibility.

9. Expert knowledge of IBM TRIRIGA (v10.7–11.6), IBM Maximo (v7.61–9.0), or IBM Maximo Application Suite (v9.1 or higher)

10. Expert knowledge of enterprise AI technologies, architecture, and common use cases.

11. Proficiency in web/data programming languages (SQL, XML, HTML, YAML, JSON, JavaScript/TypeScript) and reporting tools (Tableau, BIRT, Cognos).

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Your application package should include the following documents:

• Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

  For assistance with creating a resume, please click here.

• Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level.  Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions.  NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. 

  Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).
  
  
• Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.

Next steps