To be considered for the position, you must meet the following qualification requirements.
Basic Requirements:
Education:
There is no substitution of education for specialized experience at this grade level.
OR
Experience:
You must have IT related experience demonstrating each of the four competencies listed below.
- Attention to detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
AND
Specialized Experience:
You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Some examples of this qualifying experience are:
- Experience in the configuration, administration, and maintenance of Cisco routers, switches, and firewalls to include, but not limited to, Cisco Nexus 7700, Nexus 9000, Catalyst 6800, 9300L, 9300U, 4500E, 4500X, 3850, and 3650 switching platforms
- Experience in the design, configuration, and installation of a full Cisco wireless solution to include access points, controllers, and network management. Experience must include the full scope of the project from the initial site survey to full installation and configuration.
- Experience in managing information systems projects to include planning, procuring, organizing, testing, and identifying program change requirements.
- Experience in installation, configuration, and management of network security devices to include firewalls and intrusion detection and prevention devices; creation and implementation of access groups, access lists, security zones, and security policies across multiple platforms in an enterprise setting.
- Experience in the installation, maintenance, and administration of an enterprise-class network management system to include configuration, monitoring, auditing, and reporting.
- Experience configuring the network infrastructure and network security controls to support deploying resources into Amazon or Microsoft Cloud environments.
- Experience providing instruction via classroom setting or on-site training to staff/ students ranging from introductory levels to advanced network topics.
AND>
Selective Placement Factors:
Applicants applying for this position MUST also possess the following Selective Factors. In the event you do not possess the Selective Factors, you will be found ineligible for the position.
- Applicant must have actively worked on Cisco hardware and software for the past 24 consecutive months.
NOTE: All applicants MUST clearly address the Selective Factors in their resume.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**