This position requires one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to experience demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GG/GS-12) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as:
1. Design, support, maintain, and operate cloud initiatives with a primary emphasis on cloud technologies and specifically with Microsoft Azure.
2. Provide expert technical support for Windows and cloud-based systems by troubleshooting operational issues as well as assisting in managing cloud services and Windows server environments.
3. Partner with internal and external stakeholders to establish and manage system certifications, deployments, support, monitoring and retirement policies, processes, and procedures.
4. Manage and align multiple projects across the technology portfolio to support innovative solutions to business challenges and legacy systems.
5. Lead cloud deployments/sustainment, data migration, application support; oversee the organization's cloud computing infrastructure; and monitor the cloud management service efforts.
Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
https://www.opm.gov/policy-data-oversight/classification-qualifications/classifying-general-schedule-positions/standards/2200/gs2200a.pdf
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/