IT SPECIALIST (CUSTSPT) Job in Baltimore, MD

Vacancy No. MD-12669338-AF-25-020AT5 Department Air National Guard Units
Salary $68,405.00 to $88,926.00 Grade 9 to 11
Perm/Temp Temporary FT/PT Full-time
Open Date 1/17/2025 Close Date 1/30/2025
Job Link Apply Online Who may apply Public
Locations:
Baltimore, MD


Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

This National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number NGT5906P01 and is part of the MD 175th ANG, National Guard.

Duties

Manages the assigned IT/communications environment with privileged access at the network
level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs,
and continuously analyzes system design, hardware and software. Develops, recommends, and
installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all
components of the assigned system. Provides Information Assurance systems support for all
disciplines, ensuring the rigorous application of information security/information assurance policies,
principles, and practices in the delivery of network services. Performs system audits to assess
security parameters and performance of IA controls within the network environment Serves as a
focal point for ensuring functionality and operability of the assigned IT/data systems/functions,
voice and wireless systems to support mission requirements of Wing, Geographically Separated
Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software
systems and ensures availability, integrity, efficiency, and reliability of system/functional resources
while managing the communications focal point coordination and workload distribution duties.
Analyzes, manages, and directs installation of any new hardware or software introduced into the
environment to ensure its compatibility with existing architecture, its reliability, and functionality in
relation to the organization's business requirements. Runs tests to verify operability and
functionality; analyzes hardware and software malfunctions to resolve physical and logical
processing problems; and recommends acquisition of programs, process or equipment which will
resolve operational problems. Provides on-going optimization and problem solving support;
continually surveys system operation to identify potential systems problems which could lead to loss
or serious interruption of service. Oversees and initiates corrective or preventative measures to
rectify immediate problems and prevent future occurrences through the CFP. Troubleshoots and
diagnoses system failures to isolate source of problems. Performs testing, troubleshoots, corrects
problems, and distributes workload relative to interface and interoperability of system components
such as hardware, systems software, and applications programs. Provides proactive consultation
and instruction with system users and technical specialists to ensure seamless implementation of
changes. Assesses and mitigates security vulnerabilities of installed system hardware and software. Provides customer technical assistance and support for all users. Provides ongoing technical
support to customers to ensure proper functional use of equipment and programs and to preclude
undue interruptions to IT and communications services. Works with customers to ensure efficient
operations which support each units' requirements. Assists in solving problems associated with
delivery of hardware and software orders. Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. . Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations. Analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications antenna data, emission characteristics, and modes of radio wave propagation. Reviews and validates radio frequency allocations. Maintains frequency records and associated databases. Examines spectrum allocation data and frequency assignment records to determine suitability of specific equipment planned for deployment.

Requirements

Conditions of Employment

Federal employment suitability as determined by a background investigation. May be required to successfully complete a probationary period. Participation in direct deposit is mandatory.
1. Must be able to obtain and maintain the appropriate security clearance of the position.
2. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the
Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of
domestic violence may not perform the duties of this position.
3. Ability to establish effective professional working relationships with coworkers and customers,
contributing to a cooperative working environment and successful accomplishment of the mission.
4. Irregular and/or overtime (compensatory) hours may be required to support operational
requirements or contingencies or may be required to work hours outside of the normal duty day.
5. May be required to travel by car, in military and/or commercial aircraft, and by other means of
transportation as appropriate to perform temporary duty assignments
6. THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL
COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M
7.This position is designated as Essential Personnel and may be subject to duty in preparation for, or
in response to, a state emergency or disaster declaration. This designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG.

Qualifications

GENERAL EXPERIENCE: Include experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

SPECIALIZED EXPERIENCE:
GS-09: 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow. Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
GS-11: 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Quality of Experience: Length of time is not of itself qualifying. Candidates' experience should be evaluated based on the duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicant's record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled.

Education

If you are using Education to qualify for this position,GS-09:
master's degree or equivalent graduate degreeor2 full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degreeor3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): -- Knowledge of applying analysis concepts to IT network systems and independent IT platforms,
integration methods, performance tuning methods, test and evaluation
methods and procedures, IT security principles and methods plus, project management principles
and methods sufficient to plan and coordinate the installation of new products or equipment. -- Knowledge of the interrelationship of multiple IT systems, utilizing methods, principles, and
practices covering restoral from complex computer and infrastructure system failures, recovery of
systems, adjusting, modifying, and improving systems to include hardware and software
components.
-- Knowledge of methods and practices involved in the integration of system components sufficient to
optimize system performance.
-- Knowledge of performance measurement tools, systems testing and diagnostics, COTS products,
Internet technologies, analytical methods and practices, requirements analysis techniques in order
to: test and optimize the functionality of the systems, networks, and data; provide advice on a wide
range of IT issues; ensure optimal use of commercially available products; represent the organization
in interactions with other organizations; prepare and present reports; conduct analyses and
recommend resolution of difficult issues; identify and define business requirements applied to the
development, implementation management and support of systems and networks; etc.
-- Knowledge of IT security principles and products; DOD and agency policies, procedures,
regulations, directives, and requirements related to physical, personnel, emanations, and information
security; methods for evaluating risk or vulnerability; IT INFOSEC security requirements for
certification and accreditation; network operations and protocols; systems testing and evaluation,
and performance management methods sufficient to plan and conduct security accreditation reviews
for installed systems or networks and assess and advise on new or revised security measures and
countermeasures based on the results of accreditation reviews.

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

2. Other supporting documents:

f you are claiming veteran's preference, you MUST submit the appropriate documentation. Failure to do so WILL result in the loss of veteran's preference. - 10-Point Veterans' Preference: You MUST submit a signed SF-15, "Application for 10-Point Veterans' Preference" plus the proof as required by the SF-15. - 5-Point Veterans' Preference: You MUST submit a copy of your DD-214 which includes Character of Service (usually Member-4 copy). If you are currently active duty, you may submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is signed. The certification should also include when your terminal leave will begin, your rank and dates of active duty service.

https://www.vaforvets.va.gov/vaforvets/hr/Pages/Federal-Hiring-Process.asp#veteranspreference

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12669338

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.


To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Erica Sesker
Address
MD 175th ANG
Warfield Air National Guard Base
Middle River, MD 21200-2899
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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