IT SPECIALIST (CUSTSPT) Job in Forbes AFB, KS

Vacancy No. KS-12734992-AF-25-114 Department Air National Guard Units
Salary $67,867.00 to $96,887.00 Grade 9 to 11
Perm/Temp Temporary FT/PT Full-time
Open Date 5/27/2025 Close Date 6/10/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Forbes AFB, KS


Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a IT SPECIALIST (CUSTSPT), Position Description Number D2180P01, D2182P01 and is part of the KS 190 Air Refueling Wing, National Guard.

This job is open to

Clarification from the agency

Current members of the Kansas Air National Guard

Duties

As an IT SPECIALIST (CUSTSPT), GS-2210-09/11, you will administer classified and unclassified local area network (LAN) clients, monitors ongoing operation of network systems to ensure hardware and software functions, and meets operational standards. Identifies and resolves complex network related problems occurring within the assigned area of responsibility. Respond to customer requests for assistance, ensuring trouble reports are handled expeditiously. Troubleshoot hardware, software, and LAN/Client operating system problems. Evaluate workstations for appropriate type of hardware and software to ensure system interoperability. Manage the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plan, coordinate, install, and continuously analyze system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provide Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Other duties as assigned.

Work Schedule: This position works on a 5/4/9 compressed work schedule that consists of a 5-day workweek, then a 4-day workweek (eight 9-hour days and one 8-hour day and an SDO, Scheduled Day Off) to complete the 80-hour pay period. Work schedule is subject to change based on mission requirements.
Telework: ELIGIBLE FOR SITUATIONAL TELEWORK ONLY, INCLUDING EMERGENCY AND PRESCRIBED "UNSCHEDULED TELEWORK"

Requirements

Conditions of Employment

  • KANSAS AIR NATIONAL GUARD MEMBERSHIP IS REQUIRED.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a probationary period.
  • Participation in direct deposit is mandatory.
  • Must be able to obtain and maintain a secret security clearance within one year of appointment.
  • This is an Information Assurance Workforce position. must meet position requirements for certification at Level II in IA Tech (IAT-11). Certification requirements may be found in DoD 8570.01-M Information Assurance Workforce Improvement Program.
  • THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION WITHIN SIX MONTHS OF APPOINTMENT.
  • Must be certified IAW DOD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996 and current AF directives. Minimum requirements are specified in the most recent 8570 PD template on the A3CC Page of the GKO Portal

Qualifications

Military Grades: E1 through E-7

Compatible Military Assignments: any, selected must qualify for AFSC 1D7X1Q

GENERAL EXPERIENCE:

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

OR

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

SPECIALIZED EXPERIENCE GS-09: Must have 1-year specialized experience equivalent to at least the next lower grade with education, or training receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language.

SPECIALIZED EXPERIENCE GS-11: Must have at least 1-year specialized experience equivalent to at least the next lower grade which includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.


THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M *Statement updated to align with current policy. CLB 22JUN23

Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position.


Physical Demands: The work is sedentary. No special demands are required to perform the work.

Work Environment: The work is performed in a typical office setting. Special safety precautions are not required.

Education

Substitution of Education for Specialized Experience:

If you are using Education to qualify for this position, At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

If you are currently receiving a military bonus, prior to applying for or accepting a T32 Technician position please verify with your education/retention and services office to ensure your bonus will not be negatively affected.

Applicants hired into this position may qualify for a recruiting or relocation incentive.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

PLEASE BE CLEAR AND SPECIFIC WHEN DESCRIBING YOUR EXPERIENCE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Required Documents

If you fail to properly upload ANY required document, your application will not be considered. Please carefully review which documents are required. Preview all uploaded documents to ensure you uploaded the CORRECT document.

To apply for this position, you must submit a complete Application Package which includes:

1. COMPLETED RESUME IS REQUIRED: Your resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words (Do not plagiarize), employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week and salary. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.

2. For current Federal employees: Provide the latest SF50, Personnel Action reflecting your current pay and position.

3. College transcripts to support any education claims

4. Enlisted applicants who hold a higher grade than advertised: Provide a statement of understanding with application indicating a willingness to be administratively reduced in grade to the highest grade advertised, if selected for the position.
  • ARNG: If approved by the unit commander, a soldier may volunteer, in writing, on DA Form 4187, Personnel Action, for reduction to any lower grade for reassignment to another position. The date of rank remains the same as previously held in the grade to which reduced.
  • ANG: An airman must acknowledge in writing a demotion to a lower grade resulting from a voluntary change of assignment that the lower military grade (state specific grade) is accepted. The demotion would be "without prejudice" and will not preclude subsequent promotion under AFI 36-2502. The Date of Rank will be adjusted IAW AFI 36-2502.


YOU ARE REQUIRED TO DOCUMENT, IN YOUR APPLICATION PACKAGE, EVIDENCE THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS. You must upload the applicable documents with your application package. These documents will assist the staffing specialist in determining your eligibility and competency qualifications.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12734992

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.


To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Jamie Jackson
Address
KS 190 Air Refueling Wing
5920 SE Coyote Drive
Topeka, KS 66619-5370
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.