I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Provide vision and develop a roadmap to support NSD systems sustainment, modernization and logistics support.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Interface with other Navy activities, contractors, Program Office and Fleet maintenance support activities to identify and specify requirements for the preparation of business cases for the introduction of new IT solutions to NSD projects.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Apply oral and written communication kills to interface effectively with personnel at all levels and has proven ability to support briefings or presentations to mid- to high-level stakeholders.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Oversee and manage day-to-day operations of NSD projects, task a highly complex team of engineers and IT specialist on various efforts supporting the fleet and new systems development, manage funding and contracts.
In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level GS-12 or pay band NO-04 in the federal service or equivalent experience in the private or public sector supporting projects involving Production Engineering, and ISEA operations. Apply in-depth knowledge of IT, computer and network hardware, and computer systems architecture and integration; providing resolution to production problems associated with Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) production and upgrades; managing production processes, procedures and resources; providing leadership, mentoring, and training to team members.
Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.