IT SPECIALIST (CUSTSPT)

Clarification from the agency

Current members of the 184th Wing, Kansas Air National Guard

As an IT SPECIALIST (CUSTSPT), GS-2210-11, you will responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services provided to the Wing, supported Geographically Separated Units, and Tenants. The incumbent specializes in one or more of the major information technology (IT) and/or communications systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operations. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, IT trouble ticket management, and data communications. Perform other duties assigned.

Conditions of employment

• KANSAS NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership.
• This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard.
• Selectee will be required to wear the military uniform.
• Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
• Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
• Males born after 31 December 1959 must be registered for Selective Service.
• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Maintains required information assurance certification IAW DoD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996, and current AF directives.
• Conducts travel to and from offsite worksite(s) from the normal work area to perform assigned duties. This may include Operating Locations (OL) and GSUs. Due to distances involved, travel may involve one or more overnight stays.
• Must be able to obtain and maintain a secret security clearance within one year of appointment.
• This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position
• Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
• May occasionally be required to work other than normal duty hours; overtime may be required.
• THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS, REQUIRES SEC+ CERTIFICATION
• THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M
• Duties/responsibilities of job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.

Qualifications

Military Grades:E-3 through E-5

Compatible Military Assignments: 1D7XX1

GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

SPECIALIZED EXPERIENCE: Must have 1-year specialized experience equivalent to at least the next lower grade. Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion

Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate SEC + IA certification upon date of hire. A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

PLEASE BE CLEAR AND SPECIFIC WHEN DESCRIBING YOUR EXPERIENCE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

If you fail to properly upload ANY required document, your application will not be considered. Please carefully review which documents are required. Preview all uploaded documents to ensure you uploaded the CORRECT document.

To apply for this position, you must submit a complete Application Package which includes:

1.Resume: Resumes must be no longer than two-pages in length. The resume must address minimum qualifications and other requirements listed in the job announcement. Your resume must show relevant work experience descriptions that demonstrate your ability to perform the tasks at the required level as stated in the job announcement. Resume must include job title and employer, detailed duties and accomplishments written in your own words (do not plagiarize), employer's name and address, supervisor's name and phone number, starting and ending dates with month/year, hours per week and salary. For current Federal employees or previous Federal employees, provide your position title, pay plan, series and grade. Resume must show applicants name and contact information.

2. For current Federal employees: Latest SF50, Personnel Action

3. College transcripts or Certifications (if applicable)

YOU ARE REQUIRED TO DOCUMENT, IN YOUR APPLICATION PACKAGE, EVIDENCE THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS. You must upload the applicable documents with your application package. These documents will assist the staffing specialist in determining your eligibility and competency qualifications.

Next steps