Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job but will clearly demonstrate experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below:
1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include:
Planning modifications to existing and new systems to provide improved centralized information management and secure data accessibility.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include:
Providing expert analysis and assistance to customers.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include:
Preparing and presenting briefings and reports to high level officials.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include:
Monitoring, forecasting and planning for potential manning shortfalls.
In addition to my experience demonstrating the four competencies above, I have qualifying experience such as:
- Experience interpreting, modifying, or creating policies, standards and guidelines at the enterprise level for networking and endpoint component monitoring, detection, analysis and cyberspace maneuvering.
- Experience reviewing, analyzing, planning and resolving difficult and complex problems associated with malicious/anomalous activity detection, analysis, and maneuver recommendations.
- Experience operating as a project manager and conducting feasibilities studies, developing test/acceptance standards, planning modifications and the installation of new equipment and systems.
- Experience coordinating highly complex projects, forecasting short and long range plans and effectively leading the work of a division.
This position is within the Work Category
PROFESSIONAL at Work Level
FULL PERFORMANCE, Series and Grade
GG-2210-13.
Additional qualification information can be found from the following Office of Personnel Management website:
https://dodcio.defense.gov/Cyber-Workforce/CES.aspx
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.