Must have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include:2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include:3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Advise system administrators and developers on addressing and resolving deficiencies. Participate in on-site surveys to determine status of security services provided by the Cybersecurity/IA architecture, including physical access controls. In addition to my experience demonstrating the four competencies above,4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Advise system administrators and developers on addressing and resolving deficiencies. Participate in on-site surveys to determine status of security services provided by the Cybersecurity/IA architecture, including physical access controls.
In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector: Perform vulnerability management; scan all networks and systems and evaluate scan results against known vulnerabilities, perform Assessment and Authorization for CISD systems; perform system classification, assess cybersecurity controls, and enforce the system security plan, perform Cybersecurity Incident management; respond to all known or suspected cybersecuirty incidents and remediation.
Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/gs-2210-information-technology-management-series/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.