To qualify, you must have the required
Experience, Specialized Experience, or Education as outlined below:
Experience
Experience must be IT-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
GS-11: Must have IT-related experience demonstrating each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Additionally, must have at least
1-year Specialized Experience equivalent to at least the next lower grade,
GS-09. Specialized Experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience providing technical and analytical guidance and support for the design of information technology (IT) networks that interconnect tactical sites through a variety of transmission media, considering the needs of requesting agencies, tactics and doctrine.
or
Education
Possesses a Ph.D., equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.
Note: To qualify using education as the basis, you must include a copy of your transcript.
Experience Requirements
Resume
must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk).
Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position.
Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience and/or training must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position:
- Expert knowledge of the mission, objectives, terminology, and management practices in the organization to recognize probable areas of interaction and overlap between proposed and existing systems.
- In-depth knowledge of commonly used communications systems, technology, and operations, as well as established methods, procedures, regulations and other guides that relate to a particular area.
- Comprehensive knowledge of IT concepts, principles, methods and practices to plan network services that support customers' requirements.
- Ability to define problem areas, gather and analyze factual data, and form and communicate conclusions and recommendations.
- Knowledge of communications systems and network systems technology and operations, sufficient to plan, manage, integrate, and/or execute communications and network systems, services, or operations needed to satisfy the customer's needs.
- Knowledge of network systems design, development, testing, installation, operation, management, and maintenance.
- Comprehensive knowledge and skill in applying DoD, AF, and NGB policies, standards, directives, and operations manuals to perform systems analysis, evaluate approaches, offer advice, define alternative approaches, and coordinate requirements regarding the merits of proposed applications, design changes, etc., for the customer.
- In-depth knowledge of hardware, software, network operations functions, packet switching, communications protocols, and diagnostic tools to analyze difficult and complex system and end user problems, furnish assistance, and provide resolution.
- Skill in relating the facets of the work to the overall network architecture and overall project scope to evaluate new systems to be integrated or converted so they work within current or proposed architecture and provide alternatives, costs, training concerns, and recommendations for conversion and/or integration.
- Knowledge of the Spectrum Management Program policies and requirements to include use of automated spectrum management software tools.
- Knowledge of troubleshooting techniques and data analysis to define problem areas, gather and analyze factual data, and formulate conclusions and recommendations.
- Knowledge of system integration planning in relating the facets of the work to the overall network architecture and overall project scope to evaluate new systems to be integrated or converted so they work within current or proposed architecture and provide alternatives, costs estimates, and identify training concerns.
Supervisor Desirables
- Ability to plan, organize, and carry out assignments, coordinate work with others, and determine the approach and methodology to be used, keeping the supervisor apprised of potential problems. Clears approaches with the supervisor that may have potential policy impact.
- Ability to utilize technical orders, manufacturers' specifications, knowledge of established procedures, and guidance from the communications community. Other guidelines consist of federal, NGB, AF, ANG, and DoD regulations, as well as policies, standards, and objectives that are general in nature.
- Knowledge of various communications systems, dissimilar computers, automated processes, and methodologies in designing and engineering data and voice networks carried over multiple transmission systems. Ability to identify and define problems and determine appropriate solutions from many different options. Ability to use a variety of techniques and methods to evaluate alternatives.