Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
**AND**
GS-13:
In addition to the four competencies above, your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
- Experience applying an expert knowledge and skill in advanced analytical, mathematical, or statistical theories, principles, and practices sufficient to perform the full range of specialized duties such as improving the effectiveness and efficiency of the mission areas of MSC.
- Experience applying knowledge of tools and techniques to conduct extensive performance measures of command performance characteristics, evaluation indicators, and knowledge of techniques and tools that will be employed to assess the holistic readiness of MSC and improve overall systems performance.
- Experience applying an expert knowledge of data analysis, research and experimental methods, and statistical analysis in order to
conduct advanced analytics work and studies.
- Experience applying an advanced knowledge and expertise of IT concepts and principles and skill in project management processes in order to lead multi-disciplinary teams and cross-organizational working groups in the implementation of knowledge management initiatives that align people, processes, and tools across the organization.
GS-12:
In addition to the four competencies above, your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
- Experience applying complex analytical, mathematical, or statistical theories, principles, and practices sufficient to perform the full range of specialized Management Analyst duties such as improving the effectiveness and efficiency of the mission areas of MSC.
- Experience applying knowledge of Big-Data systems and Big-Data Applications needed conduct advanced analytics work and studies and recommend improvements to command Big-Data operations.
- Experience applying comprehensive of knowledge and skills identifying data that is available and relevant, including internal data sources, external data sources, and leveraging data collection processes.
- Experience applying a comprehensive level of knowledge in data collection and analysis in order to create predictive and prescriptive data analytics.
Additional qualification information can be found from the following Office of Personnel Management website:
Information Technology (IT) Management Series 2210 (Alternative A) (opm.gov)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.