Duties
As a IT SPECIALIST (SYS ADMIN), GS-2210-11, This position is located at the Major Subordinate Command (MSC) under the direction of the office of the Chief Information Officer (CIO/G6/J6), National Guard JFHQ-State organization. This is a National Guard Dual Status Technician position requiring military membership. The purpose of this position is to execute administrative maintenance and software updates to Major Subordinate Command (MSC) Mission Command Systems that enable and support Command and Control (C2) during military training and missions.
You will manages all assigned Mission Command Systems, analyzing and defining requirements; analyzing workload; diagnosing and resolving problems; and developing backup and recovery procedures; install, configure, and maintain systems and system resources in support of business processing requirements and ensures that systems are tested for stability; install and upgrade operating systems and layered software packages, ensuring compatibility with Army standards prior to installation of upgrade or new release, develop and maintain database of hardware and software configurations, conduct hardware and software audits to ensure compliance with Army and DOD standards and maintains system configurations, monitor and manage the performance, capacity, availability, serviceability, and recoverability of installed systems and associated system resources.; implement security procedures and tools, resolve hardware/software interface and interoperability problems, and ensures system functionality, integrity, and efficiency; resolve inquiries and problems concerning access, use, and availability of datacenter technologies; provide technical assistance to current and potential users to minimize disruptions of computer operations; provide formal or informal training so users understand the relationships of the system and are able to work with the system without undue interruption; test and analyze system malfunctions to resolve physical and logical processing problems; analyze, evaluate, and resolve malfunctions by adjusting equipment configurations, realigning port allocations, recommending appropriate acquisitions, and distinguishing between equipment, software, and operation problems, assist in solving problems associated with deliveries in support of individual hardware or software orders; document program purposes, methods, assumptions, and conclusions; lead or participate in on-site surveys and/or reviews program information to determine status of the function and adequacy and quality of services, document findings and ensures recommendations are relevant to actual operating environments, direct preparation or prepares a variety of program reports; maintain liaison with counterparts at other commands/installations for troubleshooting assistance and researching available products and state-of-the-art technologies and advancements; develop strategies to incorporate into the organization's inventory such technologies and advancements found to be compatible with user requirements, taking into consideration any affect these technologies and techniques will have on existing architecture and infrastructure; perform other duties as assigned.
Requirements
Conditions of Employment
- NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
- This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
- Selectee will be required to wear the military uniform.
- Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
- Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
- Males born after 31 December 1959 must be registered for Selective Service.
- Federal employment suitability as determined by a background investigation.
- May be required to successfully complete a probationary period.
- Participation in direct deposit is mandatory.
- Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140, DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level.
- All certifications are required within 6 month of employment.
Qualifications
Military Grades: Enlisted (E4 to E8), Warrant Officer (WO1 to CW4), Officer (CPT to MAJ)
Minimum Requirements: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
Specialized Experience: (Must have at least 36 months) of experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
Substitution of Education for Specialized Experience
At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education
You must provide transcripts to support your educational claims. To receive credit for education, you must provide documentation of proof that you meet the education requirements for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Ability to serve as a project leader for systems administration projects, develops system backup and recovery strategies, ensures the installation of new systems and system changes are installed and configured to meet local state needs, integrates the use of Storage Area Networks (SAN) to achieve maximum system efficiency, analyzes system operations to identify bottlenecks and take corrective action to ensure optimal performance and consistency.
Ability to independently plan and carry out the assignments in conformance with accepted policies and practices and adheres to instructions, policies, and guidelines in exercising judgment to resolve commonly encountered work problems and deviations.
Ability to independently interprets regulations and applies new methods to resolve complex, controversial and unprecedented problems,keeping the supervisor informed of potentially controversial matters.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12691620.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.