Summary
This position is located in the Drug Enforcement Administration (DEA), Information Systems Division (TC), Computer Cyber Team (TQOC).
This position(s) primary purpose is to provide technical support to users at the DEA's Special Operations Division (SOD) located in Chantilly, VA
This job is open to
Clarification from the agency
U.S. Citizens, Nationals, or those who owe allegiance to the U.S.
Duties
As a IT Specialist (DATAMGT), your typical work assignments may include:
- Developing software, as well as implement and maintain enterprise scale software applications being utilized throughout the Agency.
- Providing technical and functional advisory services to the functional user communities across the organization and other customer bases.
- Evaluating, analyzing and selecting the appropriate data management tools, identifies system requirements and implements, tests and provides post-implementation support procedures.
- Advising on and implementing the development of data structures and access strategies in alignment with enterprise and mission requirements.
- Resolving critical issues affecting the configuration of databases and systems to demonstrate enhanced data management tools to customers and management.
- Managing the development of data structures and access strategies in alignment with business and mission requirements.
Requirements
Conditions of Employment
- U.S. Citizenship is required.
- Employment is subject to the successful completion of a background investigation. Must be able to obtain and maintain a security clearance.
- Incumbent is subject to random drug testing.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: http://www.dhs.gov/E-Verify/.
- Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
- Selectee may be required to serve a probationary period.
Qualifications
Applicants must meet all of the required qualification requirements described below by the closing of this announcement. If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.
Applicants applying for the GS-2210-12 must meet the following requirements:
Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-11 grade level. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying specialized experience must demonstrate the following: 1) Assisting in performing pivotal research with regard to on-going data management system initiatives for capturing, cataloging, indexing, and presenting information; 2) Planning for the total database environment including database management systems, data dictionaries, security systems, communication software, and end user software; 3) Assisting in designing and implementing new systems and major enhancements to existing systems; and 4) Assisting in representing the customer support office in planning for the installation and implementation of new systems (e.g., upgrade to a new operating system).
Applicants applying for the GS-2210-13 must meet the following requirements:
Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-12 grade level.
Qualifying specialized experience must demonstrate the following: 1) Performing pivotal research with regard to on-going data management system initiatives for capturing, cataloging, indexing, and presenting information; 2) Resolving critical issues affecting the configuration of databases and systems to demonstrate enhanced data management tools to customers and management; 3) Providing technical advisory services to the functional user communities across the organization and other customer bases; 4) Planning for the total database environment including database management systems, data dictionaries, security systems, communication software, and end user software; and, 5) Designing and implementing new systems and major enhancements to existing systems.
For all IT positions, individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 6/14/2024 14:42 EDT Page 3 of 5.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.
Education
Education requirements do not apply to this vacancy announcement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and your responses on the application questionnaire. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned to one of three quality categories:
- Qualified Category: In addition to meeting minimum qualifications, applicants must demonstrate a basic level of the required competencies (knowledge, skills and abilities) for the position.
- Well Qualified Category: In addition to meeting minimum qualifications, applicants must demonstrate proficiency in some, but not all, of the requirements of the position.
- Best Qualified Category: In addition to meeting minimum qualifications, applicants must possess the type and quality of experience that substantially exceeds the minimum qualifications of the position.
Best qualified applicants may be referred to the hiring manager for further consideration and possible interview. The category assignment is a measure of the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Configuration Management
- Customer Service
- Problem Solving
- Systems Testing and Evaluation
- Technology Awareness
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the Highly Qualified category (except in the case of scientific or professional positions at the GS-09 level or higher). Other 10-point preference eligible and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligible applicants within the category in which they qualify. View information on veterans' preference on OPM's Fed Hire Vets website.
Agency and Interagency Career Transition Assistance Program (CTAP and ICTAP) Eligibles: If you have never been a Federal employee, you are not CTAP or ICTAP eligible. View information about CTAP and ICTAP eligibility on OPM's Career Transition Resources website. You must be rated in the Well-Qualified category for this position and submit the supporting documents listed under the required documents section of this job announcement to receive consideration for selection priority.
ASSESSMENT QUESTIONNAIRE: You may preview the https://apply.usastaffing.gov/ViewQuestionnaire/12441824.
Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
- Resume showing applicant's name, email address, relevant work/volunteer experience, edeucation and training. Include the start and end dates (from month/year to month/year), work schedule (e.g. part or full time), the number of hours per week worked/volunteered, job title and description of duties performed.
- Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
- ICTAP/CTAP documentation, if applicable (e.g., reduction-in-force (RIF) separation notice, RIF separation SF-50 personnel action, certification of expected separation, etc.).
- Veterans' Preference documentation, if applicable:
- To claim 5-point preference, submit a copy of your DD-214 Certificate of Release or Discharge from Active Duty.
- To claim 10-point preference, submit the SF-15 (Application for 10-Point Veteran Preference) AND all required documentation outlined on the form to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs, etc.). If we cannot verify your 10-point preference claim, your application will be reviewed for 5-point preference.
- To claim 10-point derived preference (i.e., spouses, widows, widowers or mothers of veterans), submit a completed SF-15 andall required documentation listed on the SF-15 to support your claim.
- To claim 0-point Sole Survivorship preference, submit a copy of your DD-214 or another form of official documentation showing that your discharge or release from active duty occurred on or after August 29, 2008 and was based on a sole survivorship discharge.
- For all preference claims:
- DD-214 must show the dates of service, type of discharge, and any qualifying service campaign medals.
- If you are currently on active duty and applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must provide a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this vacancy announcement.
- For more veterans' preference information, visit the USAJOBS Help Center.
5. Other Qualification Documentation (e.g. certificates, certifications, etc.), if applicable. See the Qualification section of this announcement for more information.
How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and the system will provide guidance on how to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Next steps
Once the online application package is received, you will be notified through USAJOBS of your qualification status and referral or non-referral to the hiring official for further consideration. If further evaluation or interviews are required, you will be contacted.
We will notify you by email the outcome after each of these steps has been completed. Your application status will be updated up to four times during the following hiring phases:
- After applications are received.
- After applications are assessed to determine qualifications.
- After candidates are referred to the hiring manager.
- If selected, candidates may receive additional notifications regarding the next steps in the hiring process.
Your status will also be updated on your USAJOBS account throughout the process.
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