IT Specialist (INFOSEC) Job in Anywhere in the U.S. (remote job)

Vacancy No. Q2-2025-0025 Department Technology Transformation Service
Salary $122,198.00 to $191,900.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 11/12/2024 Close Date 11/18/2024
Job Link Apply Online Who may apply Public
Locations:
Anywhere in the U.S. (remote job)


Summary

This position is located in the GSA, Federal Acquisition Service (FAS), Technology Transformation Services (TTS). 

As an IT Specialist (INFOSEC)- Agency Official Title: Fraud Analyst, you will perform analyses and investigations of identity fraud associated with IT security systems to include: identity fraud detection, mitigation, prevention controls, and investigative functions.


We are currently filling two vacancies, but additional vacancies may be filled as needed.

This job is open to

Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice. About this DHA notice: -Current civil service employees will receive new appointments if selected under this DHA. -For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/

Duties

 Identity Fraud Analysis and Investigations

  • Performs highly complex information technology (IT) work primarily involving design, development, testing, and evaluation of information security/cybersecurity activities (e.g., identity fraud investigations; analysis of identity fraud data, detection, investigation, mitigation, and threat reduction controls) throughout the development life cycle and testing, implementation, deployment, and maintenance of identity fraud related information security, information assurance, and cloud infrastructure hardware and software. 
  • Serves as an authoritative subject matter expert on identity fraud analysis and investigations, managing and leading multiple highly complex and innovative cybersecurity projects and initiatives to improve Login.gov’s overall ability to detect, analyze, investigate, mitigate, investigate, and prevent identity fraud. 
  • Provides technical expertise in cybersecurity and identity fraud analysis/analytics and investigations to support, consult with, or advise other government agencies with respect to Login.gov’s identity fraud analysis, analytics, and investigations practices and tooling.

Project Experience

  • Plans, develops, and executes large scale identity fraud related cybersecurity and fraud investigations projects that transform the manner in which work is accomplished. Determines the size, skills, and roles necessary for teams to deliver products and identifies appropriate team members. 
  • Provides expert technical advice, leadership, and direction on all assigned identity fraud analysis and investigations related initiatives for the improvement of associated Login.gov program operations. Determines project objectives, sets priorities, and identifies opportunities for improvements in fraud data analysis and identity fraud investigation practices.

Technical Expertise

  • Provides technical expertise  in the design, development, and deployment of identity fraud related cybersecurity and cloud-based data analytics solutions leveraging current and emergent technologies and best practices. Mentors team members, as necessary, evaluates and improves team practices, and establishes and/or ensures compliance with standards.
  • Plans, develops, and executes large scale identity fraud related cybersecurity and cloud-based data analytics projects that transform the manner in which work is accomplished. 

Relationship Management

  • Serves as a liaison establishing and maintaining mutual understanding and cooperation with high-ranking stakeholders within TTS and other agencies to convey information regarding identity fraud related cybersecurity and cloud-based data analytics and fraud investigations activities, policies and goals; clarify investigatory and other related operations and procedures; and interpret directives as needed.

Requirements

Conditions of Employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility requirements within 30 days of the closing date.
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Undergo and pass a background investigation (Tier 4 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Serve a one year probationary period, if required.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here. 

The GS-14 salary range starts at $122,198.00 per year.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.

Specialized experience is defined as:

  • Experience with analyzing identity fraud detection, mitigation, investigation and redress practices and procedures;
  • Experience  evaluating, utilizing, applying, and enhancing strategies for identity theft investigative and redress workflows;
  • Experience working with product, platform, or security teams to assess or mitigate identity fraud risk;
  • Experience working with multifunctional teams to develop innovative identity fraud related cybersecurity and cloud-based data analytics services and; 
  • Experience coordinating with various stakeholders to build alignment procedures and to facilitate program, initiative, project, and/or other work progress.

Also, you must have IT-related experience demonstrating EACH of the four competencies as described below:

IT SPECIALIST COMPETENCY REQUIREMENTS:

  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates “state of the art” technology of the industry. 
  • Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems. 
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.  

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit Status
- This position is ineligible for the bargaining unit

Criminal History Inquiries - Not allowed before offer

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.  

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:

·       Recruitment incentive if you are new to the federal government

·       Relocation incentive if you are a current federal employee

·       Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

Diversity

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: 

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is: 
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

You will have access to many benefits including:

  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans’ Preference does not apply to the direct hire recruitment procedures.

You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired. 

ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA’s listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.

  1. Knowledge of applying, advanced IT principles, concepts, methods, standards, and practices and new IT security developments.
  2. Knowledge of IT project management, cybersecurity infrastructure protection environments, systems security certification and accreditation requirements and processes, federal information systems security protocols, and associated principles, concepts, standards, and practices. 
  3. Mastery skill of using interrelationships of multiple IT disciplines sufficient to develop new, privacy preserving identity fraud detection, mitigation, investigation, and remediation principles and concepts.
  4. Ability to advise other IT experts throughout the agency and in partner agencies on a variety of situations and issues involving identity fraud detection, mitigation, and remediation techniques as applied to program operations and serve as an authoritative expert, advisor, and consultant to top agency management officials on program analytical and investigatory operations and their integration into/with anti-fraud solutions (i.e., software, applications, programs, and/or services) with other solutions of equivalent scope and complexity.
  5. Ability to collaborate across organizational/operational boundaries to build working relationships, achieve common goals, and resolve sensitive IT issues.

You may preview questions for this vacancy.

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.  

How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application.  For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application. 

To begin, click the Apply Online button on the vacancy announcement.

  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete.  If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  • Note:  Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process). 

Need Assistance? 

  • Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
  • Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline

You must receive HR approval before deviating from these instructions.

Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

Agency contact information

Tiffany Trimm
Phone
000-000-0000
Fax
000-000-0000
Email
tiffany.trimm@gsa.gov
Address
GSA, Technology Transformation Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Learn more about this agency

Next steps

After the closing date/deadline:

  1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
  2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.  
  3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
  4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
  5. FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

Thank you for your interest in working for U.S. General Services Administration!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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