IT Specialist (Policy and Planning) (IT Investment Analyst) Job in Woodlawn, MD

Vacancy No. SH12608903 Department Social Security Administration
Salary $99,200.00 to $128,956.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 11/18/2024 Close Date 11/22/2024
Job Link Apply Online Who may apply Public
Locations:
Woodlawn, MD


Summary

The incumbent serves as a staff support for SSA's IT Investment Review Board (IT IRB) responsible for performing a key role in supporting all agency-level IT investment management decisions. The incumbent plays a key role in SSA's IT governance processes and supports key aspects of SSA's IT capital planning and investment control (CPIC) processes.

Duties

  • The incumbent serves as a staff support for SSA’s IT Investment Review Board (IT IRB) responsible for performing a key role in supporting all agency-level IT investment management decisions.
  • [CONT'D] The incumbent plays a key role in SSA’s IT governance processes and supports key aspects of SSA’s IT capital planning and investment control (CPIC) processes.
  • The incumbent is involved in various aspects of the IT governance process, with the objective of ensuring that SSA invests in IT projects that provide best value to the agency, and that SSA successfully implements those projects.
  • Provides technical support to IT PMs and SMEs to analyze size (level of effort) of proposed IT projects, determines appropriate documentation requirements and communicates those to project sponsors;
  • [CONT'D] facilitates development of business cases and other planning documents for proposed IT investments;
  • [CONT'D] assists with the review of business cases and other planning documents prior to IT IRB review and decision-making.
  • Evaluates IT project business cases, analyzes risk, benefits, and costs. Analyzes and recommends prioritization projects based on risk and value.
  • [CONT'D] Analyzes both qualitative and quantitative aspects of IT projects and develops reports and briefings on best value return on IT investments in keeping with SSA and organization missions.
  • [CONT'D] Provides assistance with portfolio management, enterprise architecture and program managers to develop, implement,
  • [CONT'D] manage and control mutual supporting processes and business case analysis for evaluating IT capital investment alternatives.
  • Conducts studies on the health (cost, schedule and risk factors) of approved IT investments, identifies issues, and resolves issues and/or escalates issues for resolution, as appropriate;
  • [CONT'D] and facilitates the evaluation of completed projects, identifies lessons learned, and opportunities for process improvement.
  • Participates in workgroups on a wide range of information technology (IT) management activities for SSA. Activities include capital planning and investment control, policy and standards development.
  • [CONT'D] Assists in the completion of cross-team goals and objectives both inside and outside the organization to accomplish mission.
  • [CONT'D] Informs management of developing issues and areas of opportunity. Executes internal and external taskings in a timely manner.

Requirements

Conditions of Employment

  • U.S. Citizenship required
  • Selective Service Registration, if applicable (www.sss.gov)
  • Fingerprinting and background and/or security investigation may be required
  • Job offers are contingent on fingerprinting and background / security investigation results
  • Selectees may be required to serve a 1 year probationary period
  • Relocation expenses will not be paid
  • All qualification requirements must be met by the closing date of the announcement

Qualifications

Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

Your resume must provide sufficient experience, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. Your resume is the key means we have for evaluating your experience, education, knowledge, skills, abilities and competencies as they relate to this position. Your resume and supporting documents must specifically address the evaluation criteria for the position. Describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position. Be clear, accurate and specific when describing your experience; e.g., list all positions separately, include full start and stop dates for each position, your work schedule (number of hours per week), your grade (if your position is federal) and a comprehensive description of the relevant duties you performed in each position.

This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. Please submit a thorough resume that directly relates to this position. If your application materials do not demonstrate the knowledge, skills, abilities, experience, and/or education needed for this position, your application will be ineligible for consideration.

To qualify for the 2210 IT Specialist series, applicants must demonstrate the following IT-related competencies:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition, to qualify for this GS-12 level position, applicants must possess and demonstrate 52 weeks of specialized experience at, or equivalent to, the GS-11 level in the Federal government that is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such IT-related experience must include ALL of the following:
  1. Experience with planning, organizing, and coordinating programs and projects in support of an organization's capital planning investment control (CPIC) process
  2. Experience with providing advice and direction regarding Federal IT management policy and practice.
  3. Experience with evaluating, assessing, or developing potential IT investments to achieve an organization's goals and objectives
  4. Experience with customer service, teamwork, or communication, including formal and informal presentations, effective written and oral communication skills, and ability to problem solve.
All of this specialized experience is REQUIRED and must be explicitly documented/described in your resume or you will be disqualified from further consideration. Please describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position.

Qualification standards and additional information for this IT position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for this vacancy six months from the closing date of this announcement.

This is a non-bargaining unit position.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. These competencies include:

  • Ability to communicate orally and in writing
  • Skill in planning, organizing, and coordinating programs and projects
  • Ability to evaluate, assess, or develop potential IT investments
  • Ability to provide advice and direction
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12608903

Your application will be evaluated under the Category Rating method, based on your responses to the Assessment Questions. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:

1 - Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2 - Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3 - Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.

Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.

Required Documents

You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.

INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:

  • proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
  • proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.

VETERANS' PREFERENCE: If you are claiming veterans' preference, you must submit a copy of your military discharge certificate (DD-214 member 4 copy preferred) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must contain dates and show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit an Application for 10-Point Veterans' Preference (SF 15) and the required documentation specified on the reverse of the SF-15. Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF-15. Preference will be granted based on the documents received.

Note: If you are a current active duty military member who does not have a DD-214 and are claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days of the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by or under the direction of military members' military personnel offices, unit commanders, or higher headquarters.

For more information visit the Vet Guide.

How to Apply

To apply for this position, you must provide a complete Application Package which includes:

  1. Your Resume
  2. The Occupational Questionnaire
  3. Additional Required Documents, if applicable (see Required Documents section)


The complete Application Package must be submitted before midnight (EST) on 11/22/2024.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact OPE Staffing OCIO at OPE.Staffing.OCIO@ssa.gov or 410-965-1234.

Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories

Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.

To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.

Agency contact information

OPE Staffing OCIO
Address
OCIO - OITFMS
6401 Security Blvd
Baltimore, MD 21235
US
Learn more about this agency

Next steps

Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.

Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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