IT Specialist (SYSADMIN) Job in Anywhere in the U.S. (remote job)

Vacancy No. HQMP-25-12638787-LH Department Bureau of Land Management
Salary $86,962.00 to $113,047.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 12/13/2024 Close Date 12/27/2024
Job Link Apply Online Who may apply Public
Locations:
Anywhere in the U.S. (remote job)


Summary

Explore a new career with the BLM - where our people are our most precious resource.

This position is located with BLM Headquarters, Enterprises System Administration Branch (HQ5831), and the duty location is remote.

We expect to fill (2) vacancies at this time; however, additional positions may be filled from this announcement if they become available.

Duties

  • Plans and coordinates product and equipment installation and lifecycle upgrades.
  • Oversees and resolves technical and administrative problems.
  • Controls current versions and future releases of hardware and applications software and documenting the physical configuration of the systems.
  • Optimizes the functionality and performance of systems.
  • Maintains systems integrity and availability anticipating likely capacity or configuration problems and initiating corrective or preventive actions.
  • Diagnoses and recovers failed systems.
  • Ensures guidance and work products comply with DOI and the organizations IT security requirements.
  • Identifies and mitigates security vulnerabilities and risks.
  • Researches options for problem resolution and recommendations.
  • Presents in writing or orally to audiences within and external to the organization.
  • Identifies priorities and barriers to project accomplishment.
  • Recommends additional components to improve overall system performance.
  • Consults with customers to identify priorities and best approaches for integrating systems administration requirements into daily operations.

Requirements

Conditions of Employment

  • U.S. Citizenship is required. Direct Deposit Required.
  • Be sure to read the "How to Apply" and "Required Documents" Sections.
  • You cannot hold an active real estate license; nor can you have an interest or hold stocks in firms with interest in Federal Land.
  • Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
  • May require a one-year probationary period.

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Information Technology (IT)-related experience demonstrating each of the following competencies:

(1) Attention to Detail - is thorough when performing work and conscientious about attending to detail.

(2) Customer Service - works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

(3) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and

(4) Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

In addition to the competencies above, you must possess one (1) full year of specialized experience at or equivalent to the GS-11 level that is equivalent in difficulty and complexity as indicated by the following examples: practical experience in server system installation, optimization, integration, troubleshooting multifaceted server system failures, recovery of systems, vulnerability remediation, and implementing Security Technical Implementation Guidelines.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Applicants must meet both eligibility and qualification requirements for the position of interest by the closing date of the announcement.

Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level.

Education

This job does not have an education qualification requirement.

Additional information

Career Transition Assistance Plan (CTAP)/lnteragency Career Transition Assistance Program (ICTAP): These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well qualified for the position with a score of 85 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: CTAP or ICTAP

Males born after 12/31/59 must be registered for Selective Service

DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/e-verify

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. If eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive or Student Loan Repayment.

Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.

This position is not eligible for Telework.

This is a bargaining unit position represented by the American Federation of Government Employees Chapter 2600.

This announcement is being advertised concurrently under number HQMP-25-12638248-LH, for status candidates and special hiring authority eligible. You must apply to each announcement separately if you wish to be considered under both recruitment methods.

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position.

Please limit your resume to 5 pages; If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your qualifications.

You will be assessed on the following competencies:

Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Note: Clients and customers include any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government.

Technical Competence - Knowledge of how to perform one's job. Refers to specialized knowledge that is acquired through formal training or extensive on-the-job experience.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of the following additional assessment: Subject Matter Expert Resume Panel Review. These assessments measure the critical competencies listed above that are required to successfully perform the job.

In the evaluation process, due weight will be given to job related experience, education, training, incentive awards and performance appraisals. Applicants must have a performance rating of at least the equivalent of fully successful to be eligible for promotion or placement. Applicants must provide a copy of a performance appraisal of record dated within the last 18 months. If the applicant is unable to provide a performance appraisal of record dated within the last 18 months, the applicant must provide a written explanation as to why.

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month and year), and hours worked per week. USAJOBS has a template to ensure a complete resume.

Your resume will be used to validate your responses to the assessment tool(s). Failure to provide required information will result in loss of eligibility. You are welcome to submit an optional cover letter.

Current and former federal career and career-conditional employees: Submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2) and Competitive Status (block 34, code 1).

Current and former federal employees: Submit 1) a copy of your most recent performance appraisal/evaluation within the last 18 months and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

Former Public Lands Corps (PLC) Member: Submit a copy of your "Certificate of Eligibility for Noncompetitive Hiring" along with a copy of your "PLC Participant Verification Work Hours Sheet."

Applicants eligible under PL-114-47, Land Management Workforce Flexibility Act as a current or former employee of a land management agency, who is serving or previously served on a temporary or term appointments, you must submit the following documentation to receive consideration:

  • SF-50(s), Notification of Personnel Action, that documents your service under competitive examining procedures in time limited appointments that totals 24 months at land management agencies without a break in service of two or more years (initial, extension, and termination of all appointments); and
  • Documentation of satisfactory performance, if available, such as performance evaluations, references by supervisors, or other documents, e.g., memorandums of record, whereas the supervisor documented an acceptable performance level.
Applicants eligible under a Special Hiring Authority for Veterans, you must submit proof that supports your claim. This may include:
  • A legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation or statement from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions.
  • If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference or that shows length of service, AND that your character of military service is honorable.
  • If you have a service-connected disability, a copy of your Veterans Affairs (VA) letter indicating the combined percentage rating of your disability.
  • Required Documents as indicated on page 2 of the SF-15 to support your claim. NOTE: The SF-15 alone cannot be used to verify eligibility.
Special Hiring Authorities: If you are applying for this position based on eligibility under other noncompetitive special appointing authorities, you MUST submit proof of this eligibility.

Career Transition Assistance Program (CTAP) or lnteragency Career Transition Assistance Program (ICTAP) eligibles: Submit documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.

Please note that documents selected for transfer from your USAJOBS profile are NOT automatically added to your application. You need to transfer your document(s) in the "Documents" step during the application process.

Hard copy paper supplemental documents, submitted without prior Human Resources approval, will be considered as an incomplete application.

Required documentation must be submitted by 11:59 p.m. Eastern Time, on the closing date of this announcement.

How to Apply

THIS IS AN ONLINE APPLICATION PROCESS THROUGH USAJOBS. Your application package must be submitted by 11:59 PM Eastern Time by 12/27/2024. If you need assistance in applying on-line, please contact the HR Office at 303-236-6421 or blm_oc_hr_staff_team@blm.gov. If applying on-line poses a hardship for you (i.e. you do not have access to the Internet) you must contact us prior to the closing date of the announcement for an alternative method of applying.

PLEASE NOTE: If you have access to a public library, State Job Service Office, etc., you should use these resources to apply online. You must follow the steps described below to complete the application process:

YOU MUST HAVE OR CREATE A PROFILE IN USAJOBS. Your profile must contain a current resume for submission. See Required Documents section for what to include in your resume.

INSUFFICIENT INFORMATION COULD RESULT IN AN INELIGIBLE RATING.

The USAJOBS Resume Builder was designed to ensure that your resume includes the standard information needed. The Resume Builder is an available tool when you login to your USAJOBS account.

  1. Review the Appointment Eligibility Criteria to choose how you wish to be considered for this vacancy announcement. You must provide proof of your eligibility.
  2. You must submit a resume and also complete the online application and assessment questionnaire and submit the documentation specified in the Required Documents section.
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • Your eligibility will be based on the selections you have indicated in this section. Provide proof of your eligibility to be considered. You may choose more than one eligibility.
  • To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12638787

Agency contact information

HQ/NOC HR
Address
BLM, Headquarters Office
BLM, National Operations Center, HR-250
Denver Federal Center, Building 85
P.O. Box 25047
Denver, CO 80225
US
Learn more about this agency

Next steps

To verify the status of your application, log into your USAJOBS account https://my.usajobs.gov/Account/Login, all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

FOLLOW UP. Check your application status before the announcement closes. It is your responsibility to ensure that a complete application (including a resume, on-line questionnaire, and applicable supplemental documentation) is received by 11:59 PM Eastern Time on 12/27/2024. NOTE: Technical problems may take at least 1 business day to resolve; therefore, you are highly encouraged to complete the application process prior to the closing date.

You can track the progress of your application package via your USAJobs account. You will receive an acknowledgement email from USAJobs that your submission was successful once we have received your online questionnaire, resume, and any supporting documentation. You will be notified of the status of your application and/or referral to the hiring official via your USAJobs account after the evaluation process is complete. You will be contacted if further evaluation or interviews are required.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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