IT Specialist (System Administration/System Analysis)

Clarification from the agency

Current Federal employees with competitive status or other eligibility; Former Federal employees with reinstatement eligibility; CTAP/ICTAP eligibles; Veterans with VOW, VEOA, or 30% disability; Military Spouses; Individuals with Disabilities Schedule A; Peace Corps, Vista (AmeriCorps) eligibles; and those eligible under an OPM interchange agreement or other special appointing authority.

As an IT Specialist (System Administration / System Analysis), you will be responsible for a wide range of complex duties. Your major duties include, but are not limited to, the following:

• Lead the day-to-day operations, configuration, maintenance, capacity planning, and troubleshooting for enterprise servers, digital services, and platforms (e.g., SharePoint, Microsoft Power Platform, and internal/external websites) across multiple operating environments.
• Evaluate organizational business processes and IT needs, translate functional requirements into actionable technical specifications, conduct alternative product analyses, and direct user-acceptance and system-integration testing for new or modernized digital solutions.
• Ensure assigned systems maintain an Authorization to Operate (ATO) by implementing Federal/NIST security controls, conducting vulnerability assessments, leading incident remediation, and responding to FISMA compliance data calls.
• Administer, tune, and maintain backend databases; ensure data integrity, backup, and disaster recovery; and build SQL queries, reports, and dashboards to support operational decision-making.
• Manage IT project schedules, roadmaps, and resources; monitor technical contractor performance; and provide senior-level IT advice and advanced tier troubleshooting to approximately 300 OIG personnel, leadership, and external partners.

Conditions of employment

• Must be a U.S. Citizen or National.
• This employer participates in the e-Verify program.
• Males born after 12/31/1959 must be registered for Selective Service.
• Suitable for Federal employment, as determined by a background investigation.
• May be required to successfully complete a probationary period.
• May be required to submit a Financial Disclosure Statement, OGE-450 or an Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually (5CFR Part 2634, Subpart I USOGE, 6/08).
• This position is not remote, the selectee will be expected to report to the duty station(s) listed. If selected, military spouses, veteran caregivers, and spouses of foreign service employees may be eligible for applicable workplace flexibilities.
• This position is a Drug Testing Designated position and is subject to preemployment and random drug testing.
• Will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• Must obtain and maintain a Q Security Clearance. The position demands the highest degree of public trust and requires the incumbent to possess a DOE Q-Sensitive security clearance.

Qualifications

Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.

For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected

To qualify for this position at the GS-13 grade level, you must possess one of the following minimum qualifications by close of the announcement.

BASIC REQUIREMENT: In accordance with OPM's Individual Occupational Requirements and competency based framework for the GS-2210 series, applicants must meet the following basic requirement for the Information Technology Management Series, GS-2210, positions at the GS-13 grade levels and must demonstrate all nine required general competencies at or above the minimum proficiency level applicable to the grade level for which they are being considered.

Level 3-Intermediate: Applies the competency in difficult situations and requires occasional guidance.
Level 4-Advanced: Applies the competency in considerably difficult situations and generally requires little or no guidance.

Required competencies:

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
GS-13: Level 4

Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve problems, or satisfy expectations; knows about available products and services; and is committed to providing quality products and services.
GS-13: Level 4

Decision Making: Makes sound, well-informed, and objective decisions; considers the impact and implications of decisions; and commits to appropriate action, including in uncertain situations.
GS-13: Level 3

Information Management: Identifies the need for information and knows where or how to gather it; organizes and maintains information or information-management systems.
GS-13: Level 4

Interpersonal Skills: Develops and maintains effective working relationships; demonstrates courtesy, tact, and understanding; and works effectively with individuals from varied backgrounds and in different situations.
GS-13: Level 4

Oral Communication: Expresses information, ideas, or facts effectively to individuals or groups, considering the audience and nature of the information; listens to others and responds appropriately.
GS-13: Level 3

Problem Solving: Identifies problems; determines the accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives; and makes recommendations.
GS-13: Level 4

Teamwork: Encourages and facilitates cooperation, trust, and commitment and works with others to achieve organizational or team goals.
GS-13: Level 4

Technical Competence: Uses job-related technical knowledge acquired through training or experience; works with, understands, and evaluates technical information; and provides technical advice to others.
GS-13: Level 4

-AND-

EXPERIENCE: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as experience that demonstrates ALL of the following.:

1. Systems Administration: Independently administering, configuring, monitoring, maintaining, patching, or upgrading operating systems, enterprise servers, or infrastructure; monitoring capacity, performance, and availability; and diagnosing and resolving complex, multi-environment system problems.
2. Systems Administration: Administering enterprise platforms, digital collaboration tools, or web environments (e.g., SharePoint, Microsoft Power Platform, or directory/identity services); managing user permissions and access controls; and executing platform configuration updates or migrations.
3. Systems Analysis: Conducting business-process or IT-needs analyses; gathering, analyzing, and documenting functional and technical requirements; and translating user needs into system specifications or workflow diagrams.
4. Systems Analysis: Evaluating IT products, software, or technical alternatives; assisting with or coordinating system-integration activities; and planning or executing system, functional, or user-acceptance testing (UAT).

-OR-

I do not meet the normal one-year specialized-experience pathway, but I qualify under an alternative qualification pathway. My resume and submitted application materials identify licensure, registration, professional certification, special training, substantial technical accomplishments, or a combination of experience and skills that may demonstrate the competencies and technical capability required to perform the full range of work at a level comparable to GS-13. I understand that this claim requires a comprehensive HR and technical review and does not automatically establish qualification.

In order to qualify, you must meet the eligibility and qualifications requirements as defined above by the closing date of the announcement. Additional qualification information can be found from the following Office of Personnel Management website: Competency-Based Qualification Standard for the Information Technology Management Series, 2210

Volunteer Experience: "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date (10/13/2026) of this announcement. Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appt.

CONTINUED FROM THE ADDITIONAL INFORMATION SECTION BELOW: Shared Certificates: The Department of Energy shares lists of applicants among its internal Departmental Elements and organizations. You may be referred for consideration to other DOE Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DOE. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses to the application questionnaire, and your responses to all required assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an online assessment may also result in your removal from consideration.

Merit Promotion & VEOA Procedures: If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated to determine if you are a best qualified candidate. If you meet the qualification requirements and are determined to be among the best qualified, you will be referred to the hiring manager for consideration. Noncompetitive candidates and applicants under some special hiring authorities must meet minimum qualifications to be referred. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Due weight will also be given for performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3). Federal employees must meet time-in-grade requirements and current employees must have at least a fully successful or equivalent performance rating to receive consideration.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available.

Non-competitive Procedures: If you are applying under a non-competitive or special hiring authority, you will still be required to answer the assessment questions. However, you will not be evaluated against the rating and ranking criteria. Your resume and supporting documentation will be used to determine if you are minimally qualified for this job. Veterans' Preference will be applied when required by the hiring authority (e.g., Schedule A).

All qualified Non-competitive applicants and the best qualified Merit Promotion and VEOA applicants will be referred to the hiring manager for consideration.

To preview the Application Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13081297.

CONTINUED FROM THE HOW YOU WILL BE EVALUATED SECTION ABOVE: Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for CTAP/ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet CTAP/ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 85 or above. Additional information about the program is on OPM's Career Transition Resources website.

To apply for this position, you MUST provide a complete application package which includes:

• Your two (2) page RESUMEshowing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date). For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
• Cover Letter, optional, expressing additional information not covered in your resume.

Submit one or more of the following to support your eligibility(s) to apply to this job announcement:

• SF-50, "Notification of Personnel Action" (current/former federal employees): Most recent Promotion, Within-Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held. If your current position SF50 does not indicate you have competitive service status or does not reflect the pay plan and grade of the highest position you have held in the competitive service, in addition to your current SF50, you must provide your previous SF-50s that verify competitive status and highest grade held on a permanent basis. To properly verify status eligibility, your SF-50 must show the following: Full position title; appointment type; occupational series; pay plan, grade, and step; tenure code; and service computation date (SCD). If you do not submit an appropriate SF-50, we cannot verify your status eligibility.
• Most recent performance appraisal: All Applicants regardless of eligibility(ies) selected, MUST submit their most recent (within the past 18 months) performance evaluation or appraisal, which shows a final rating. If an evaluation or rating is not available, you must provide a statement indicating the reason. If you do not submit an appropriate appraisal or statement, you WILL NOT receive consideration for this position.
• Veterans: DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
• Individuals with Disabilities: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). For more information visit the USAJOBS Help Center.
• Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage). For more information visit the USAJOBS Help Center.
• Other non-competitive or special appointing authorities: provide documentation which supports your eligibility.
• Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.

Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

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