IT Specialist (Systems Analysis) Job in Atlantic City, NJ

Vacancy No. AAC-ATO-25-AJW1540-94081 Department Federal Aviation Administration
Salary $80,481.00 to $124,753.00 Grade H to H
Perm/Temp Permanent FT/PT Full-time
Open Date 1/21/2025 Close Date 1/30/2025
Job Link Apply Online Who may apply Public
Locations:
Atlantic City, NJ


Summary

This incumbent of this position serves as an IT Specialist (Systems Analysis) and could be assigned to any one of the key functional areas within the Air Traffic Voice Switch System Team, which are Systems Engineering; Software Engineering; Configuration Management; Hardware Engineering; and System Test and Evaluation.

Duties

Our operational groups focus on the key daily mission of providing second level engineering support and serve as the Office of Primary Responsibility (OPR) for assigned commissioned National Airspace System (NAS) systems. Our services support the safety mission within the FAA Administrator’s Strategic Plans and Goals.

Information technology includes computers, network components, peripheral equipment, software, firmware, services and related sources.

Work in the Technical Category at this pay band is characterized by such assignments as:

  • Collects, records and analyzes data/information: identifies problems and performs analysis.
  • Plans and carries out projects for collecting detailed data or information from primary sources. Such projects are typically a part of a large and continuing program. Plans and analyzes data. May suggest data sources and prepare interpretive reports of limited scope.

Characteristic information technology assignments in the Systems Administration specialization at this pay band include:

  • Evaluates the feasibility of proposed new systems development projects involving the
    procurement of established applications.
  • Consults with customers to refine functional requirements.
  • Translates functional requirements into design specifications and determines best approaches for
    implementation within an established technical environment.
  • Works with application developers to isolate and solve design problems encountered during
    testing and implementation stages.

Duties will include:

  • Serve as the technical point of contact for computer system architecture and system software organization to assist in the software development and cyber-security matters relating to in-service improvements, analysis, design, development, and implementation of system-wide software/firmware/hardware modifications; service life extension; and failure analysis/support in response to NAS related problems beyond the assigned repair capability of the field.
  • Applying operating system theory, data structures, computer system architecture, software engineering, configuration management, and computer communications for the development and evaluation of the operational readiness and/or supportability of NAS systems for deployment.
  • Recommend solutions to improve/enhance cyber security, system performance, and lengthen service life by using a knowledge of techniques, procedures, and processes such as operating system theory, data structures, software engineering, and computer communications while ensuring the confidentiality, integrity, and availability of systems, networks, and data.
  • Provides assistance to system users and other technical support staff on system functionality and support requirements.
  • Informs Manager and Program/Project Lead of progress, unique problems/issues, and unresolved issues.
  • Utilizes expertise relating to voice switching systems to maintain software baseline functionality, configuration consistency, and long term maintainability of NAS systems.
  • Analyzes trends, identifies problems and impact to operations and continued compliance with regulatory requirements.
  • Ensure activities are complete in accordance with the project scope and within the approved schedule and budget constraints.
  • Create strategies for risk mitigation and contingency planning as well as plan and schedule project deliverables.
  • Recommends additional components to improve overall system performance.

Additional duties may be assigned as required.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • A one-year probationary period may be required.
  • Successful completion of a security investigation may be required.
  • Please review Required Documents & Additional Information.

Qualifications

To qualify for this position at the FV-H (FG/GS 10-12) level, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-G (FG/GS 5-9) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized Experience may include but is not limited to: experience applying operating system theory, data structures, computer system architecture, software engineering, configuration management, and computer communications for the development and evaluation of the operational readiness and/or supportability of NAS systems for deployment; Analyzes trends, identifies problems and impact to operations and continued compliance with regulatory requirements.

AND

Individuals must have IT-related experience demonstrating each of the four competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants should include examples of Experience in their work history.

OR,

Education substitution:

Successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.

Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

OR,

Combination Education and Experience: May be qualifying for this position.

AND

In addition to the above qualifications, the following has been determined to be Quality Ranking Factor (QRF). This means applicants who possess this factor are considered to be Well-Qualified.

Quality Ranking Factor (QRF): Well-qualified candidates will demonstrate experience in software development and/or software configuration management relating to voice switching systems within their resume.

Qualifications must be met by the closing date of the announcement.

Education

KSA Information:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to newly appointed or reappointed employees. In order to receive consideration for such a benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee.

NOTES:

1. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be accepted.

2. Some, none or all applicants may be interviewed.

3. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

4. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: Pay & Benefits | Federal Aviation Administration (faa.gov).

5. To confirm receipt of emailed documents, please contact Tia Bagby at Tia.M.Bagby@faa.gov.

Links to Important Information: Locality Pay, COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Supplemental documentation, e.g. transcripts, Veterans' documentation, etc. will be accepted in combination with your on-line application. These documents must be uploaded or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you are requesting consideration for any of the special hiring authorities, you must submit the following documentation: Persons with Disabilities and Persons with Targeted Disabilities Appointment: You must provide proof of disability documentation (i.e. Schedule A Letter) that:

-May be a letter or other documentation on official stationery or letterhead with an official signature.

-Clearly states that you are eligible for appointment under the PWD/PWTD hiring authority or a Schedule A appointment authority as outlined in 5 CFR Section 213.3102(u).

-Must indicate that the individual is indeed a person with an intellectual disability, severe physical disability, or psychiatric disability.

-Does not need to detail the specific disability, medical history, or need for accommodation.



All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Tia Bagby
Address
Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
AHF-S210
Oklahoma City, OK 73169
US
Learn more about this agency

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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