IT Support Specialist I Job in New Orleans, LA

Required:
The position requires a bachelor's degree, preferably in computer science or a related field, or equivalent experience and at least two years specialized experience with demonstrated computer support skills applicable to the duties described above, including, but not limited to:

• Detailed, current, and comprehensive knowledge of PC software and hardware;
• Superior diagnostic and analytical competence;
• Ability to communicate effectively with others, both orally and in writing;
• Capacity to work harmoniously with others, both technical and non-technical; and
• Ability to travel overnight occasionally.

Preferred:
Extensive experience using, configuring, deploying, and supporting the following Microsoft applications in an enterprise environment is highly desired:

• Outlook
• Office 365
• OneDrive
• OneNote
• SharePoint Online
• Teams

Also:

• Knowledge of cybersecurity best practices and concepts.
• Ability to read, analyze, and create PowerShell scripts.
• Familiarity with Active Directory and Group Policies.
• Workstation imaging experience.
• Strong writing skills and ability to develop user documentation.

The Office of the Circuit Executive for the Fifth Circuit is accepting applications for an IT Support Specialist I. The Fifth Circuit is composed of the federal courts and federal public defender organizations in Texas, Louisiana, and Mississippi, and is the second largest circuit in the federal system. The IT department for the Court of Appeals is located in the Circuit Executive's Office in New Orleans and is staffed with highly skilled and experienced professionals. The department utilizes the latest technologies and a team-based approach to provide a superior level of service to judiciary personnel.

Other Information

• Only qualified applicants who submit complete applications will be considered for this position.
• Candidates selected for an interview will be administered a technical skills test and writing exercise.
• Applicants must be United States citizens or otherwise eligible to work in the federal court system.
• The court provides reasonable accommodations to applicants with disabilities.
• Funding is not available to support interviewee travel or relocation expenses.
• A background investigation, including fingerprint and records check, will be conducted as a condition of employment.
• All employees of the Judiciary are "At-Will" employees in the excepted service.
• The position is subject to mandatory electronic funds transfer for payment of salary.
• The court reserves the right to modify the conditions of this job announcement, withdraw the job announcement, or fill the position, any of which actions may occur without any prior written or other notice.
• The United States Courts, Fifth Judicial Circuit, is an Equal Opportunity Employer.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Human Resources Unit

Email

vacancy@ca5.uscourts.gov

Address

United States Court of Appeals for Fifth Circuit
600 Camp Street, Room 109
New Orleans, LA 70130
US