Requirements
Conditions of employment
Qualifications
Requirements: The position requires a bachelor's degree, preferably in computer science or a related field, or equivalent experience and at least two years specialized experience with demonstrated computer support skills applicable to the duties described above, including, but not limited to:
- Detailed, current, and comprehensive knowledge of PC software and hardware
- Superior diagnostic and analytical competence
- Ability to communicate effectively with others, both orally and in writing
- Capacity to work harmoniously with others, both technical and non-technical
- Ability to travel overnight occasionally
Preferred Skills: Extensive experience of using, configuring, deploying, and supporting the following Microsoft applications in an enterprise environment is highly desired:
- Outlook
- Office 365
- OneDrive
- OneNote
- SharePoint Online
- Teams
Also:
- Knowledge of cybersecurity best practices and concepts
- Experience with and ability to independently troubleshoot A/V technology hardware and software
- Experience with VoIP administration
- Experience with workstation imaging
- Ability to read, analyze, and create PowerShell scripts
- Familiarity with Active Directory and Group Policies
- Strong writing skills and ability to develop user documentation
Education
A bachelor's degree, preferably in computer science or a related field, or equivalent experience and at least two years specialized experience with demonstrated computer support skills applicable to the duties.
Additional information
- Only qualified applicants who submit complete applications will be considered for this position.
- Candidates selected for an interview will be administered a technical skills test and writing exercise.
- The court provides reasonable accommodations to applicants with disabilities.
- Funding is not available to support interviewee travel or relocation expenses.
- All employees of the Judiciary are "at will" employees in the excepted service.
- The position is subject to mandatory electronic funds transfer for payment of salary.
- The court reserves the right to modify the conditions of this job announcement, withdraw the job announcement, or fill the position, any of which actions may occur without any prior written or other notice.
The United States Courts, Fifth Judicial Circuit, is an Equal Opportunity EmployerCandidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
The fringe benefits offered to employees of the United States Courts include:
- 13 days paid annual leave per year for the first three years of service.
- 20 days paid annual leave per year after three years of service.
- 26 days paid annual leave per year after 15 years of service.
- 13 days paid sick leave per year.
- 11 paid holidays per year, plus Mardi Gras day.
- Choice of medical, dental, and vision coverage from a wide variety of plans.
- Life, long-term disability, and long-term care insurance options.
- Participation in the Federal Employees Retirement System.
- Participation in the Thrift Savings Plan (similar to 401(k), with matching up to 5% of pay).
- Pre-tax flexible spending accounts (medical and dependent care).
- Transit/Parking subsidy (subject to the availability of funds).
- Eligible employer for Public Service Loan Forgiveness Program.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The court will conduct an evaluation of each applicant's qualifications and materials after receipt of a complete application packet. Applicants selected for an interview will be administered a technical skills test and writing exercise to assess their technical knowledge, troubleshooting proficiency, and writing skills.
Required Documents
A complete applicant's packet must include:
- Cover letter;
- Résumé; and
- Form AO 78
See 'How to Apply' for instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.