Information Receptionist (Office Automation)

Department of Justice

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

U.S. Attorney's Office, Northern District of Texas

Summary

For more information on the Department of Justice and the United States Attorneys' Offices, visit www.justice.gov/usao/.

As needed, additional positions may be filled using this announcement.

This position is also being announced under Merit Promotion Procedures under Announcement # 26-NDTX-12972450-MS.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is being advertised under delegated examining procedures and is open to all U.S. Citizens. Preference for eligible veterans will be applied.

Duties

If selected for this position, you will join a well-respected team serving as an Information Receptionist in the United States Attorney's Office for the Northern District of Texas. Typical work assignments will include, but are not limited to:

-Receiving incoming telephone calls and visitors entering the office to provide necessary information and establish contacts with appropriate departments.
-Responding to internal and external inquiries, providing general information regarding office programs.
-Receiving, reviewing, and distributing incoming and outgoing mail.
-Coordinating with office staff to ensure coverage of daily operations.
-Monitoring and maintaining miscellaneous data files.
-Maintaining adequate levels of mailing and shipping supplies.
-Assisting with other administrative functions as assigned by the supervisor.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

Conditions of employment

You must be a United States Citizen or National.
You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
You may be required to complete a one-year probationary period. See “Additional Information” section for specific details.
Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.
You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.

Qualifications

To qualify for the position of Information Receptionist (Office Automation), at GS-0304-4, you must meet the qualification requirements listed below.

GS-4: To be eligible at the GS-4 level, you must meet at least ONE of the following conditions, as defined below: General Experience, Education, OR a combination of Education and Experience.

General Experience: One full year of general experience equivalent to the GS-4 level. General Experience is defined as experience performing various clerical/administrative duties in support of the operation of an office. Examples of general experience include: receiving telephone calls and visitors to the office; responding to inquiries and providing general information; utilizing word processing applications and other software to input, organize, share, and access information

Education: Successfully completed two years of education above the high school level.

Combination Experience and Education: Successfully completed education above the high school level and general experience may be combined to meet the qualification requirements at the GS-04 grade level. To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%); finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%).

To be qualified, you must type at least 40 words per minute based on a 5 minute sample with three or fewer errors. (A typing test may later be required.)

You MUST meet all qualification requirements by the 06/22/2026 of this announcement.

Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.See the Required Documents section for important notes about what must be included in your resume.

After you submit your application, you will receive notification indicated whether or not the USA Hire assessment is required. You will have 48 hours from the closing date of this announcement 06/22/2026 to complete the assessment which is part of your application.

Education

If you are relying on your education to meet qualification requirements, please see the statements below.

Education must be reviewed and certified by an accrediting institution recognized by the U.S. Department of Education, in order for it to be creditable towards your qualifications. Therefore, provide only the attendance and/or degrees from accredited institution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. If you are qualifying on foreign education, you MUST submit proof of creditability of education as evaluated by a credentialing agency. All documentation must be in English or include an English translation.

Additional information

Additional selections may be made from this announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

Career Transition Programs (CTAP or ICTAP):
These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

Meet CTAP or ICTAP eligibility criteria;
Be rated well-qualified for the position [with a score of 85 or above OR rated Highly Qualified] based on the competencies listed above; and
Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

Probationary Period: As a condition of employment for accepting this position, you may be required to serve a 1-year As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

1) your performance and conduct;
2) the needs and interests of the agency;
3) whether your continued employment would advance organizational goals of the agency or the Government; and
4) whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline .

DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy

Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.

Veterans' Preference - If you are entitled to Veterans' Preference, you must indicate the type of preference you are claiming by checking the appropriate box in the assessment questionnaire to indicate your preference and submit the required veterans' preference documentation as specified in the, "Required Documents" section of this vacancy announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are qualified for this job, your resume and supporting documentation will be compared to your responses on the application questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Customer Service
Flexibility
Integrity/Honesty
Interpersonal Skills
Reasoning
Self-Management
Teamwork

If it is determined that you meet minimum qualification requirements and the technical or alternative assessment, your application will then be placed in one of three categories based on the assessment results: Best Qualified, Highly Qualified, or Qualified. Within these categories veterans' preference eligibles will receive selection priority over non-veteran preference eligibles.

In order to be considered for this position, you must complete all required steps in the process. In addition to the application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Your USAHIRE assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/12972443.

Required Documents

It is your responsibility to carefully review the list of required documents below and submit the necessary documentation based on your eligibility.

Resume

Resume - All Applicants: You must submit a resume (a two page or less resume is required) containing the following pieces of information for each job entry listed in your employment history:

Official position title,
Employer name and contact information,
Start and end dates (including month and year),
Indicate full-time or number of hours worked per week if part-time, and
A list of duties performed and accomplishments.

Veterans Preference Documentation: If you are claiming veterans' preference you must submit:

(1) a copy of your DD-214, "Certificate of Release or Discharge from Active Duty," (Member 4 copy), showing the dates of active duty, type of discharge, and character of service, OR

(2) a certification letter from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days after the date the certification is submitted. This letter must contain (a) military service dates including the expected discharge or release date and (b) character of service.

If you are claiming 10-point veterans' preference as a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, in addition to the documents specified above, you must submit all additional proof required by the SF-15, and if applicable, a completed SF-15.

CTAP/ICTAP eligibility documentation - If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP, you must submit:

A copy of the agency notice (i.e., letter of intent to separate, separation notice, or agency RIF letter),
Your most recent performance appraisal, and
Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
See USAJOBS' Career Transition Programs for more information.

College Transcripts - If you are using education to qualify for this position, or education is required, you must submit: An unofficial transcript containing a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award. Note: If you are selected for this position, official transcripts will be required prior to your first day.

How to Apply

To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 06/22/2026 to receive consideration.

The application process is as follows:

To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59PM (ET) on 06/22/2026.
After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements). Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.

Essay Questions: The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question (see the application questionnaire). You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.

1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
1. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
1. How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.
1. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.

Need Help?
If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc.

Agency contact information

Felisa Martin

Phone: 214-659-8758
Email: Felisa.Martin2@usdoj.gov

Address: Northern District of Texas
1100 Commerce Street
Third Floor
Dallas, TX 75242
US

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

You will receive e-mail notifications as your application status is updated by DOJ. However, you can also see your application status any time by logging in to your USAJOBS account and looking on the "Applications" page. Click the position title to expand the display for each application in the list.

We strive to extend a final offer of employment within 90 days from the close of this announcement. Additional selections may be made from this announcement within 90 days.

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