Summary
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Resource Management Flight, Kirtland AFB, NM.
This position will be filled as Regular Full Time employment category, guaranteed 35.0 hours/week. Regular Full Time employees may be eligible for benefits such as Medical/Dental, Group Life, 401(k), and AFNAF Retirement.
Duties
DUTIES AND RESPONSIBILITIES
This is a developmental position having a known promotion potential to the Information Technology Specialist (Systems Administration), NF-2210-IV level with PG # 10000. Upon satisfactory completion of required certification and with supervisory recommendation, may be noncompetitively promoted to the higher grade level. Under close supervison, incumbent performs a variety of developmental and/or routine tasks and assists higher graded employees. Serves as assistant to the lead IT Specialist who serves as system administrator of all networks within the 377th Force Support Squadron. Responsible for analyzing, managing, and performing work necessary to assist with planning, designing, development, acquiring, documenting, testing, implementing, integrating, maintaining, or modifying systems for solving problems or accomplishing work process by using computers. Assists in providing quality customer support and training to all activities that operate numerous individual systems. Assists in conducting surveys, recommends necessary preparations and assists in installing and implementing new systems squadron-wide. Troubleshoots computer problems, assists in determining whether the problem is hardware or software related and takes necessary corrective action. Assists in developing and/or changing scripts/programs as required in accomplishing the mission. Recommends what equipment will best perform the tasks required of a system in terms of efficiency and economy. Performs studies on hardware/software and communications requirements. Makes recommendations for in-house development or "off-the-shelf" purchases for all squadron requirements as well as proper placement to ensure maximum usage of current computer equipment.Assists the systems administrator by installing and maintaining PC's within the squadron, configuring and loading software on all computer equipment and trains squadron personnel on the use of computers. May implement/install Time Compliance Network Order (TCNO) patches and standard desktop configurations. Ensures and tracks that all squadron personnel conduct their annual Information Protection and assurance training. Monitors inventories of all Automated Data Processing Equipment (ADPE) for Resource Management. Assists in turning in outdated ADPE equipment to DRMO and/or NAF sales. Serves as a Computer Support Administrator (CSA), Functional System Administrator (FSA), and Cyber Security Liaison (CSL). Completes imaging of PCs and laptops. May work uncommon tour of duty to include days, nights, week-ends, holidays, and down days. Performs routine system support duties such as modifying user profiles, modifying device profiles, resetting passwords, and performing file maintenance. Performs other related duties as assigned. This is a position of trust.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12735077
Requirements
Conditions of Employment
- This position requires the incumbent to satisfactory completion of a T-3 (Secret Clearance) is required.
- This position requires the incumbent to obtain CompTIA A+CE certification within 6 months of employment.
- This position requires the incumbent to have one-year specialized experience, experience must be IT related and equivalent to the NF-02 or GS-05 level.
- This position requires the incumbent to be able to successfully complete a pre-employment lift test and physical examination.
- This position requires the incumbent to have a valid driver’s license.
- This is a drug testing designated position. The incumbent is subject to random testing for drug use.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/23/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have a working knowledge of most recent industry Windows/Microsoft operating programs and systems. Must understand the differences of each system. Must have working knowledge to install these operating systems and train users. Possess sufficient knowledge of electrical requirements and communications cabling to conduct surveys and propose necessary upgrades required to install new and/replacement systems. Must have knowledge of current "off-the-shelf" hardware, software and operating systems to be able to make well informed recommendations for the purchase of new equipment and to actively participate in the source selection process. Must possess a valid motor vehicle operator's license. Must be physically able to lift up to 50 lbs. Must be able to work in enclosed spaces.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- AF-2545
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your
complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/23/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.