Information Technology Program Manager

Clarification from the agency

Current (DHS) FLETC employees serving under a career or career-conditional appointment in the competitive service. You must submit an SF-50 that shows you currently work for (DHS) FLETC on a career or career-conditional appointment in the competitive service.

Serving as a Information Technology Program Manager GS-2210-14 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Chief Information Officer Directorate in the Mission Systems Support Division.

The primary purpose of this position is to serve as a Systems Project Manager responsible for performing enterprise project management functions for geographically disbursed enterprise. The position manages stakeholder relationships with senior executives, line-of-business owners, contractors, and customers from various federal agencies. The position proposes, plans, and implements highly complex, state-of-the-art technology-based solutions to meet a variety of law enforcement training activities and supporting administrative functions. The position is responsible for establishing, managing, and leading diverse integrated project teams (IPTs) that are responsible for the planning, development, and implementation activities of a broad range of major and non-major enterprise technology-based solutions. The position is assigned projects that may require special management attention because of the investments' importance the mission; the investments' high development, operating, or maintenance costs; or the investments' significant role in the administration of programs, finances, property, or other resources.

Typical duties include:

• Providing leadership for and use of in-house and off-the-shelf project management tools, formal stage/gate reviews, integrated project teams, and activities integral to the component's standardized project management principles and structured project development methodology.
• Developing and updating comprehensive project management plans as blueprints for project management activities.
• Developing and maintaining work breakdown structures and milestones to manage project cost, schedule, performance and risk.
• Forming, managing, and leading integrated project teams of subject-matter experts from various directorate and organizations
• Fully defining and negotiating the scope, cost, schedule, performance, and risk associated with enterprise IT Projects.

View common definitions of terms found in this announcement: Common Definitions.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation to access, safeguard, and store classified national security information regularly; must be able to obtain and maintain a Secret (2C – IT Non-Critical Sensitive, Moderate Risk) security clearance.
• Current and former federal employees within the General Schedule (GS) must meet the time-in-grade requirements outlined in the "Qualifications" section of this announcement.
• This is a non-bargaining unit position.
• Must possess and maintain a valid state issued driver's license to conduct official government business.
• You will need to set up direct deposit so we can pay you.
• This position is eligible for telework based on agency policy.
• Occasional travel may be required.
• Overtime may be required.

Qualifications

A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-AND-

Specialized Experience:
You qualify for the GS-14 grade level if you possess one year of specialized experience, equivalent to the GS-13 grade level in the Federal government, performing duties such as:

• Leading and managing complex, enterprise IT projects and programs, including developing and maintaining project plans, schedules, milestones, and risk management strategies, and aligning major IT investments with organizational strategic goals.
• Managing full lifecycle IT acquisition and solution development activities, including requirements analysis, feasibility and trade-off studies, acquisition planning and budgeting, and developing concepts of operations and lifecycle cost estimates.
• Ensuring IT systems complied with applicable federal laws, regulations, and policies, and integrated cybersecurity and configuration management considerations into programs and systems, in coordination with governance and security stakeholders.
• Serving as a technical authority on complex, agency-wide IT initiatives, leading integrated project teams, providing expert advice to senior leadership, and delivering regular status reports and briefings that identify issues, recommend mitigations, and track performance.

Substitution of education in lieu of specialized experience may not be used for this grade level.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement.

Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.

Background Investigation: To ensure the accomplishment of our mission, FLETC requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Secret as a condition of placement in this IT Non-Critical, Moderate Risk position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Physical Demands: The work is primarily sedentary. Some work may require walking and standing for long periods of time. Position may need to travel to attend meetings and conferences away from the work site. Position may frequently be involved in the design and installation of the integration of enterprise IT projects. The position may be exposed to high noise levels and cold temperatures in the telecommunication and data communication facilities. The position may need to lift and carry electronics, occasionally weighing up to 50 pounds.

Work Environment: The majority of the work is performed in an office setting. The position must be able to visit on-site and off-site locations. The position does spend time in private or on public transportation in conjunction with travel to meetings and visits to other government offices or contractor facilities. Working hours are within the typical workday; however, major and non-major IT projects may require overtime or weekend support. Temperatures in computer and network communications facilities are controlled to accommodate the hardware and may necessitate exposure to uncomfortable conditions. The work area involves everyday risks or discomforts that require standard safety precautions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Department of Homeland Security, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If met, we will use multiple assessments to determine the degree to which your experience demonstates the ability to perform this job:

To be considered for this position, you must complete all required steps in the process, including the application, USAHire Assessment.

Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13057232

If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you may be removed from consideration or your score may be lowered.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

After FLETC completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements."

1. Your resume (click the link for information on what to include). If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position held. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
2. Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13057232
3. Are you a current FLETC employee? Submit a copy of your most recent SF-50 showing your current grade and tenure; An SF-50 showing highest (permanent) grade ever held, if different from your current grade. Please note: Performance award, Details, and Realignments are not acceptable SF-50s. If you are applying for a higher grade, please provide an SF-50 or SF-50s which show the length of time in the current/highest grade (examples of appropriate SF50s include promotions, With-in Grade/Range Increases, and SF-50s dated one year apart within the same grade/job) to support meeting time-in-grade requirements.
4. Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? Submit the following:
   • A copy of your agency notice,
   • A copy of your most recent performance rating, and
   • A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
5. If you are referred, you may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

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