Information Technology Specialist Job in Anywhere in the U.S. (remote job)

Vacancy No. 25-DAS-12661909 Department Administrative Office of the U.S. Courts
Salary $88,623.00 to $195,200.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 2/10/2025 Close Date 2/24/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Anywhere in the U.S. (remote job)


Summary

The Information Technology Specialist position is in the Administrative Office of the U.S. Courts (AO), Department of Administrative Services, Administrative Systems Office (ASO), Systems Execution Division, Infrastructure Branch. ASO manages, oversees, and supports technology functions of the administrative services lines of business. ASO develops and supports AO technology systems, budget, accounting, procurement, space and facilities, and other administrative functions.

This job is open to

Clarification from the agency

This vacancy announcement is open to current employees of the Administrative Office of the U.S. Courts (AO). This position is eligible for full-time remote telework. The selectee of this position may be assigned to an official duty station within or outside the Washington, DC commuting area. Accordingly, pay will be set based on the locality area/official duty station assigned.

Duties

The Administrative Office of the U.S. Courts (AO), Administrative Systems Office (ASO), Systems Execution Division is seeking a motivated, experienced Information Technology Specialist to join its Infrastructure team.

The Systems Execution Division develops, maintains, operates, and supports all administrative information technology systems, including finance, human resources, facilities, and general support systems.

The Information Technology Specialist supports applications running on Windows or Red Hat Enterprise Linux (RHEL) operating systems, manages server hosting, provides infrastructure services, and monitors activities for over 50 locally used and Judiciary-wide enterprise applications. This position reports to the Infrastructure Branch Chief.

The ideal candidate has the ability to present complex topics to a wide range of audiences, manage and successfully deliver mission-critical services in a dynamic environment with competing demands, and effectively collaborate with internal and external stakeholders to ensure minimal disruption to supported applications. The ideal candidate also possesses excellent written and oral communication skills.

The duties of the position include, but are not limited to:

  1. Managing and maintaining RHEL or Windows-based servers and ensuring their reliability, security, and performance.
  2. Collaborating with cross-functional teams to design, deploy, secure, and maintain computer systems for ASO's productions, test, and development environments.
  3. Assisting in setting up and configuring new systems, installing and maintaining application software, and coordinating network connectivity.
  4. Assisting in patch and update deployments to keep systems protected against vulnerabilities, participating in the security scanning program, and resolving all assigned findings.
  5. Monitoring system performance and proactively addressing potential issues.
  6. Providing technical support to ensure prompt resolution of performance and availability issues.
  7. Creating or maintaining architecture diagrams, service level agreements, and standard operating procedure documentation.
  8. Analyzing system logs, investigating incidents, and providing valuable insights for IT service intelligence by using monitoring tools such as Zabbix or Splunk.

Requirements

Conditions of Employment

CONDITIONS OF EMPLOYMENT

  1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
  3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
  5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
  6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) (preferably 3 years) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must demonstrate experience in ALL areas defined below:
  • Managing and maintaining Windows or RHEL-based servers and ensuring reliability, security, and performance.
  • Supporting commercial-off-the-shelf or internally developed applications.
  • Identifying, analyzing, and resolving server and related IT issues.

Applicants with the following certifications are highly desirable:
  • Windows Systems Administrator
  • RHEL Administrator
  • VMWare
  • Commercial Cloud Service Provider

Education

This position does not require education to qualify.

Additional information

The AO is an Equal Opportunity Employer.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

Required Documents

For this job announcement the following documents and/or information are required:

  • Resume - Any written format you choose to describe your job-related qualifications.
  • Citizenship - Include country of citizenship on resume.
  • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
  • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 02/24/2025 to receive consideration.
To begin, click

  • Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  • Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12661909

Agency contact information

Christina Stokes
Address
Department of Administrative Services
One Columbus Circle, NE
Washington, DC 20544
US

Next steps

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2025, exclusive of U. S. government job opportunity announcements