Information Technology Specialist Job in Charleston, SC

Vacancy No. HRSC/CGFS-2025-0016 Department Department of State - Agency Wide
Salary $105,383.00 to $137,000.00 Grade 13 to 13
Perm/Temp Permanent FT/PT Full-time
Open Date 8/1/2025 Close Date 8/14/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Charleston, SC


Summary

These positions are located in the Bureau of the Comptroller and Global Financial Services, Chief Information Officer Directorate, Office of Technology Operations, Application Development Division (CGFS/CIO/TO/AD). 

Duties

  • Provides technical expertise in evaluating the Department's resource management system requirements to establish project goals, objectives, and implementation milestones.
  • Supports the development of contracts, budgets, strategic goals, objectives, and plans for SDM (Systems Development and Maintenance Division) programs, ensuring alignment with higher-level office directives.
  • Makes decisions on approaches and methodologies amid uncertainties caused by evolving customer requirements and advancing technology.
  • Evaluates Departmental IT resource systems for compliance with policies, standards, and procedures to ensure system integrity, efficiency, and effectiveness.

Requirements

Conditions of Employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Obtain/maintain eligibility to access Sensitive Compartmented Information
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/

Qualifications

Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:

  1. Attention to Detail - ls thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

  • Experience managing timelines, budgets, and progress for resource management projects.
  • Experience consulting with internal and external stakeholders to determine resource requirements.
  • Experience analyzing departmental business processes for inefficiencies related to information technology resources.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. 
  • If eligible, situational telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job.  Note:  Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating. 

Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100.  The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:

  • Ability to apply knowledge to formulate, present and execute budgets.

  • Knowledge of information technology life cycle management concepts.

  • Knowledge of information technology specialty areas (e.g., application systems design)

  • Skill in evaluating and auditing IT programs, functions and systems.
  • Knowledge of principles and processes for providing customer services.

  • Knowledge of IT asset management.

Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.  Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.


You may preview questions for this vacancy.

Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions. 

2. Performance appraisal, if applicable. Most recent (i.e., usually within the last 18 months) final (not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal must be submitted by reinstatement eligible applicants applying to a position with a higher grade or more promotion potential than previously held and current or former Land Management employees.

All other current and former Federal employees are strongly encouraged to submit their performance appraisal for the hiring manager’s consideration. If an appraisal is not available, you may provide a statement from you and/or your supervisor with an explanation along with your servicing HR Office contact information.

Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application.  To receive a promotion, the current Federal employee’s most recent performance rating must be “fully successful” or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.

3. Most recent SF-50s (Notification of Personnel Actions), if you are a current or former Federal employee (including those applying under a non-competitive or special hiring authority). The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information. 

4. Veteran Documentation, if applicable.

  • Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.
  • If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans’ preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.
  • For more veterans’ preference information, visit the USAJOBS Help Center.

5. Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.

6. ICTAP/CTAP documentation, if applicable. Visit our agency’s ICTAP and CTAP sites for required documentation.

7. Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service’s site for required documentation.

How to Apply

Prepare your application in USAJOBS

To start your application, click Apply and we’ll walk you through the process to attach a resume and any required documents.

During the application process you can review, edit, delete, and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes.  You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.

STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.

STEP 2: Submit your resume.  Please see the Required Documents section for specific information that should be outlined in your resume.

STEP 3: Complete the online assessment questions.

STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.

To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency’s Civil Service selection process site.

Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET

Alternate Application Procedures

If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

Agency contact information

Dianne L. Peters
Phone
843-952-0206
Fax
000-000-0000
Email
PetersDL@state.gov
Address
U.S. Department of State
1999 Dyess Ave.
(Charleston Reg. Ctr.)
Charleston, South Carolina 29405
United States

Next steps

After all application packages are received, we will review applications and evaluate applicants’ qualifications.  Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the “How You Will Be Evaluated” section, to the hiring manager for selection consideration.  Your application status will be updated up to four times during the following hiring phases:

  1. After applications are received.
  2. After applications are assessed to determine qualifications.
  3. After candidates are referred to the hiring manager.
  4. After a selection is made.

For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.